Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
True Peptide Labs is a research-focused supplier specializing in high-purity research peptides, laboratory compounds, and supporting supplies for scientific and educational research use only. We are committed to providing researchers with accurately labeled, professionally packaged, and independently tested research products designed to meet the highest standards of quality and consistency. Our catalog includes a wide range of lyophilized research peptides, research GLP analogs, metabolic research compounds, and laboratory accessories. Every product is handled with strict attention to quality control, proper storage, and secure packaging to ensure integrity upon delivery. All items are clearly labeled “For Research Use Only – Not for Human Consumption.” At True Peptide Labs, transparency and customer service are core values. We prioritize fast, discreet shipping, responsive support, and clear communication throughout the ordering process. Our team works closely with research partners to ensure questions are answered quickly and accurately. Researchers choose True Peptide Labs for our reliability, consistency, and professionalism.
4360 Northlake Blvd Ste#211, 33410, Palm beach gardens, Vereinigte Staaten
3,6
13 Bewertungen
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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I’m waiting for their response. I placed my order and it was held at customs. I’ve been contacting they for help, but they still haven’t responded or taken any action.
If they reply my messages i wilm put a good review
I have ordered many times and even when a vial was missing. They made sure to send the ones I was missing. The product is true and accurate, and I always come back!
Ordered 2 vials of motsc and 10ml of bac water from them. Placed all 3 in a dark cool place at room temperature forn3 days before reconstituting. The first one i reconstituted with 2ml of bac water and it instantly became cloudy. I tried to reconstitute the 2nd one with just 1 ml of bac water and it had crystals plus was cloudy. From the research I've done it's either bad peps or bad bac water. I Emailed true peptides about this and never got a response. Was hoping they'd make it right but since I received no response will be taking my business elsewhere!
Antwort von True Peptide Labs
Hi Sara,
We’re sorry to hear about your experience. We haven’t received similar reports regarding this product, and quality is very important to us.
We’re unable to locate your original message please contact us at support@truepeptidelabs.com with your order details so we can review this and assist you directly.
We’d appreciate the opportunity to make this right.
– True Peptides Support Team
Beyond bizarre experience with this company. An item was missing from my order, I notified them, they denied the item was missing and refused to refund me for it because they “checked their security cameras.” Ok, weird. I guess they are accusing me of lying? Quality of the peptides was so poor I threw them out. I returned the unopened ones and inquired about a refund a week after they had received my return, for them to say they hadn’t received it. Thank goodness I saved the tracking info and was able to confirm they had in fact received it. Still waiting on the refund. So many good peptide companies to buy from, no reason at all to waste your time/money with this company.
Antwort von True Peptide Labs
Hi Kady,
We’re sorry to hear about your experience. We take order accuracy and customer concerns seriously, and all shipments are documented to ensure items are included before leaving our facility.
Regarding your return, we’d like to review this further please contact us at support@truepeptidelabs.com with your order and tracking details so we can verify and assist with your refund.
We’re committed to resolving this promptly and appreciate the opportunity to make things right.
– True Peptides Support Team
I love this company, they have excellent costumer service, fast shipping, and amazing products that are affordable and always work. I love them and recommend them to everyone i meet.
The customer service was amazing and product was beyond what i expected. Packaging was clean and i was overall
very satisfied. Was given code Free10 for 10% off my purchase!
I submitted my order on Saturday morning and didn’t get anything else until Monday. All it said was that a label was created since then it hasn’t updated anything. I paid extra for fast delivery! I probably wont get anything else until the end of the week.
Antwort von True Peptide Labs
Hi Queverlin,
I completely understand your frustration and appreciate you reaching out. I just wanted to clarify that UPS, FedEx, and USPS do not process or move express shipments over the weekend. Because of this, your order would have been shipped out on Monday.
From there, delivery timing depends on the shipping option selected at checkout either next-day or two-day shipping.
Please let me know if you have any other questions or if there’s anything else I can assist you with. I’m happy to help.
Best regards,
Their products are top notch, and I have paced several orders with them. My orders have always arrived quickly.
Their support team is fantastic.They have responded quickly and courteously any time that I have reached out to them with questions.
I would recommend that you check
them out for your peptide needs.
TruepeptideLabs one of the best sites I’ve found, amazing customer support, thru emails and call center! I found myself coming to the site and getting my monthly supplies. Fast delivery and everything comes in perfect condition. Thank you guys! I appreciate the service.
I don’t normally write reviews, but I had such a great experience with Truepeptidelabs! We all know it’s pretty risky ordering peptides because there are so many scams. I took a chance with this company based off the other reviews on trust pilot. I placed an order the morning of February 6th and by the end of the day I already received a tracking number with UPS. Monday came around and it hadn’t moved yet, which I assumed was because it had been a weekend. So I called the number on their site to verify and was told what I already had been thinking. It shipped from south florida later that day and arrived in my mailbox on Tuesday! They even upgraded my BAC water which was a nice surprise. I’m very happy I found this company, they’re legitimate, fast, and I will continue to order from them :)
I’ve being using true peptides from some time now and have put some friends on to this website and as true as their name are the products sold. TIRZ, RETA, BCP, TB-500, tesamorelin, and MOTS-C have been game changing especially after that 6week mark. I’ve tried multiple retailers and for the price, expedited shipping, reliability, and the quick responsive customer service is a 10/10 overall top tier out all other services I’ve used. Highly recommend their business.
Antwort von True Peptide Labs
Thank you so much for the incredible support and for taking the time to share your experience. Hearing that you trust us enough to recommend us to your friends truly means everything to us. We work hard to provide consistent quality, fast shipping, and real customer care, and we’re grateful to have you as part of the True Peptide Labs community.
The COA’s that they provided on True Peptide Labs were delivered super quick and the customer service was excellent!
Antwort von True Peptide Labs
Thanks so much! We’re happy to hear the COAs were delivered quickly and that you had a great experience with our team. We appreciate your support!
my experience with true peptide labs company has been amazing from the customer service to the quality of the product. definitely will be buying again and referring friends and family !
Antwort von True Peptide Labs
Thank you so much for sharing your experience! We’re thrilled to hear that our customer service and product quality made such a positive impression. We truly appreciate the referrals and look forward to serving you again.
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