Today was funding day for my HELOC with Truss Financial Group, and the entire experience was outstanding. After just one call to Truss, Ethan Ho reached out and made the process incredibly smooth... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I started in February to take some equity out of my home. As a self-employed insurance broker, I am able to write off expenses to lower my taxes but that is detrimental when applying for loans. Howe... Mehr ansehen
Unternehmen hat geantwortet
-Outstanding communication! My loan officer (Delania Tak) and team kept me updated at every single stage of the HELOC process. -The team answered all my questions clearly and made me feel confident... Mehr ansehen
Unternehmen hat geantwortet
Overall, the process went smoothly. Electronic income verification using Plaid needs a bit of fine tuning. From a service perspective, I would give them 5 stars!
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Truss Financial Group helps you secure VA, FHA, DSCR & jumbo reverse mortgages. Expert guidance, low rates & fast approvals. Start your loan today!
Kontaktinformationen
999 Corporate Dr, Ste. 180 Ladera Ranch, 92694, Ladera Ranch, Vereinigte Staaten
- 888-878-7715
- hello@trussfinancialgroup.com
- trussfinancialgroup.com
4,7
Hervorragend
99 Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Absolutely fantastic service / Alicia…
Absolutely fantastic service / Alicia was so professional & Helpful / I’m Happy I found this Company.
Gary Mobley
18. Mai 2026
Antwort von Truss Financial Group
Thank you, Gary Mobley! We’re thrilled to hear Alicia provided such professional and helpful service — we truly appreciate your kind words and are glad you found us.
Antwort von Truss Financial Group
Thank you, Debra, for your patience and feedback — we’re glad you were satisfied overall and will work on making the process smoother and faster.
Arnold did a great job super easy
21. Mai 2026
Antwort von Truss Financial Group
Thank you, George Barr! We’re thrilled to hear Arnold made the process super easy and delivered a great experience.
Antwort von Truss Financial Group
Thank you, Lisa Laskowitz! We’re so glad your HELOC process was fast and efficient, and that we could help get everything completed in under a week.
I was extremely impressed by the rapid…
I was extremely impressed by the rapid response from your team. I was guided and timely informed of each step of the process.
Sincerely
Dones Godwins
18. Mai 2026
Antwort von Truss Financial Group
Thank you, Dones, for your kind words — we’re glad our team could provide quick support and keep you informed throughout the process!
They worked hard to get my approval!
They worked hard to get my approval. There were some technical issues on their part that took about a week for further feedback. But they got back on track and approval went smoothly. I am a litttle disapounted that my loan was sold to Shell Point and a month later, I am still waiting for funds. But Shell Point is now, very helpful too.
11. Mai 2026
Antwort von Truss Financial Group
Thank you, Genevieve, for your patience and honest feedback — we’re glad we could get your approval completed smoothly, and we appreciate your understanding throughout the process.
Antwort von Truss Financial Group
Thank you, Davis, for your kind feedback — we’re happy to hear the process was quick, easy, and well communicated throughout!
The more like data brokers than they are loan brokers
They say you need a six sixty credit score. Mine was 672 based on experian, directly from their website.I took a snapshot as sent it to them. They told me they did a soft pool and there report said it was five seventy. Apparently they did this just to turn down my loan.They almost seemed like they're just there as information brokers to sell your information to companies , and hopefully they get a cut. I would definitely not deal with them ever in the future scam artist.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Truss Financial Group
Hi Bob, we’re sorry to hear about your experience and understand your frustration regarding the credit score discrepancy and loan outcome — we take concerns about transparency and customer trust seriously, and we’d appreciate the opportunity to review your application details further.
Great work and very responsive
15. Mai 2026
Antwort von Truss Financial Group
Thank you, Sheldon, for your kind words — we’re glad you had a great experience and appreciated our responsiveness!
Confusing
It was confusing to be Honest. First I was speaking to your company then Woodbridge and a third company was involved and now the loan has been sold to Shell.
6. Mai 2026
Antwort von Truss Financial Group
We understand how the involvement of multiple companies during the loan process can feel confusing, and we appreciate your feedback as we continue working to improve communication and clarity for our customers.
Delania Got Us Our Loan
Delania was able to provide the amount of money we required in a reasonable amount of time with reasonable broker fees and interest rate.
Also, they were able to handle my lien and I obtained the funds with perfect timing for my purposes
5. Mai 2026
Antwort von Truss Financial Group
Thank you, Beverley, for your kind words! We’re thrilled Delania could help secure your loan smoothly and on time while handling the lien process efficiently for your needs.
Heather and Summer were very responsive…
Heather and Summer were very responsive and got us closed quickly!!
8. Mai 2026
Antwort von Truss Financial Group
Thank you, Jim! We’re glad Heather and Summer could make the process smooth and quick for you!
Antwort von Truss Financial Group
Thank you, Brad! We appreciate your kind words and are happy you had a friendly and great experience with us!
Great customer service my loan will be…
Great customer service my loan will be funded within 3 days!!
7. Mai 2026
Antwort von Truss Financial Group
Thanks David for your positive feedback.
Very good live people support
Very good live people support. Since technical glitches in the system to be ironed out. Good to walk borrower through document signing.
5. Mai 2026
Antwort von Truss Financial Group
Thank you, Jonathan, glad our live support team could assist, and we appreciate your feedback on improving the process.
Everything was straight forward and…
Everything was straight forward and Ryan was on point and answered every question. The process was quite smooth to my surprise.
18. April 2026
Antwort von Truss Financial Group
Thank you, Carmelo, glad Ryan could make everything clear and ensure a smooth, straightforward experience for you!
Happy with my experience
Happy with my experience. Was able to get approved and closed very quickly!
17. April 2026
Antwort von Truss Financial Group
Thank you, Jane, delighted to hear you had a smooth experience and were able to get approved and closed so quickly!
Antwort von Truss Financial Group
Thank you, Otis, we’re glad you appreciated the quick and hassle-free process!
Truss Financial cares about their customers
Truss Financial made the whole process very smooth and made me feel like a valued customer. I highly recommend them for a HELOC loan.
7. April 2026
Antwort von Truss Financial Group
Thank you, Carole, we’re thrilled to hear you felt valued and had a smooth experience; we truly appreciate your recommendation!
This process was made easy, thank you !
This process was made easy, with prompt answers to my questions and concerns. Your team exceeds expectations...I will make sure to use you for future mortgage or line of credit. What seemed impossible you made possible!
21. April 2026
Antwort von Truss Financial Group
Hi Luz, thank you, we’re glad we could make the process smooth and look forward to helping you again!
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