The same issue happened with me closing an account due to a customer request, and then we will send a check, although the agreement gives an ACH option, but they say only a paper check. I... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The same issue happened with me closing an account due to a customer request, and then we will send a check, although the agreement gives an ACH option, but they say only a paper check. I... Mehr ansehen
Unternehmen hat geantwortet
Novel Bank has customer support that helped me and answered any and every question I had. Really can’t give any criticism to their team. I would recommend Novel Bank as your primary for any e-commer... Mehr ansehen
Unternehmen hat geantwortet
Common thiefs, and they liked to prey on the hardworking foreign men especially. Luring them into depositing all their savings into their scam novel US bank… after that, they closed the accounts a... Mehr ansehen
I've been using Novel for almost a year now and their service is quite exemplary. I had just had an issue with my phone where it was 100% completely useless but it would've been needed to unlock the 2... Mehr ansehen
Unternehmen hat geantwortet
Banking for online businesses
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My account was deactivated without notice, I contacted novel support they said I requested to close the account and that's not true, I told them I didn't requested this action, no one helped n i was told they will sendva check. Thank God I never went all in because they would of shut me out of millions of dollars.
Novel's services are something I can always rely on!
Novel's exquisite collection makes me fall in love with their services!
Will surely hire their services really soon!
Scammed my money. I have been waiting since June 2023 for checks that I cannot receive. Over $30K and their only responses is that they have not received a response.
The customer service is poor and rude. I asked for my money and they responded that they don't need it because they have larger accounts than mine. That's just horrible yet, I still don't have my money
Just read this the last OCC news
Google: OCC blue ridge bank:
Cease and Desist Order against Blue Ridge Bank, N.A.
WASHINGTON—The Office of the Comptroller of the Currency (OCC) today released enforcement actions taken against national banks and federal savings associations (banks), and individuals currently and formerly affiliated with banks the OCC supervises.
The OCC uses enforcement actions against banks to require the board of directors and management to take timely actions to correct the deficient practices or violations identified. Actions taken against banks:
Cease and Desist Order against Blue Ridge Bank, N.A., Martinsville, Virginia, for unsafe or unsound practices, including those related to the Bank Secrecy Act (BSA)/anti-money laundering (AML), capital ratios, capital and strategic planning, liquidity risk management, and information technology controls. The deficiencies in the BSA/AML compliance program resulted in violations of law, rule, or regulation, and the bank also failed to correct previously reported BSA problems. (Docket No. AA-ENF-2023-68). The OCC also terminated the bank’s formal agreement dated August 29, 2022, which was superseded by the cease and desist order. (Docket No. AA-ENF-2024-13).
And also Google “Brian plum blue ridge bank”
this bank integrates with stripe which i needed for my startup.
This bank is not trustful. they closed my account without any notice and it took about 6 months to get the money back from them. also extreme terrible customer service. they never ever answer your emails. I would recommend everyone to please avoid this "bank". (They are not a real bank either as they belong to Blue Ridge Bank, and when I called them, they also did not want to help me). So better avoid both of them!!!
They Closed my account with 7973$ for no reason and I have been emailing this company for over a month now 1 week and they. They keep telling me the bank is delaying the check, I have even called FIVE STAR BANK In so many Branches and they told me They don't work with Novel. So please be careful at first they will treat you nicely but in the end, when you start making Good Funds they will run away with your funds. be careful.
Needed a bank for my company, but didn't want to go in person so Novel was perfect for that. Didn’t have to go to the us
They closed my account without any reason i had $8000 in my account they said they are gonna mail the check but a month a has been passed no check has been mailed yet.

Antwort von Novel
Novel deserve 5 stars for such commendable services!
Been using for a month now and can say it is perfect. All the features of the big banks, and more for foreigners
El día Feb.11, 2024 a las 22,00 horas recibí un email de Novel Bank informando que mi cuenta había sido cerrada. Las explicaciones del caso las darían en otro momento.
Al día siguiente, enviaron otro email informando que no considere el anterior ya que había sido un error.
Creo que son errores que no deberían suceder.
Formed a company with their partner company jumpstart, and they automatically applied for this bank account. Works perfectly
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