Angelie's respnse to my request for a return and refund was prompt. She pointed out that I had a subscription, thank goodness because I had no idea! I was offered a 50% refund and to keep the produc... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Arlyn was fantastic so quick and responsive, empathetic and followed through asap. I have Never had a response as fast as this and handled so quickly and so well. Thank you so much Arlyn. CS Team Lead... Mehr ansehen
Unternehmen hat geantwortet
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Mehr ansehen
Unternehmen hat geantwortet
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Mehr ansehen
Unternehmen hat geantwortet
4,3
Hervorragend
623 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
My reply was prompt and most helpful
My reply was prompt and most helpful. I appreciate the help Nicole provided for me.
8. Juli 2026
Bewertung ohne vorherige Einladung
Dadah is very good
Dadah is very good. Fast in respond to customer
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Jean,
Thank you so much for your wonderful review!
We're delighted to hear that Dadah provided you with fast and helpful support. We'll be sure to share your kind words, they'll mean a lot.
We truly appreciate your support and thank you for choosing Rovina. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
The Rovina Support Team
Thanks to Ralph for a quick response…
Thanks to Ralph for a quick response and he was able to solve my problem. What a good customer service , help it up .
Thanks once again Mr Ralph can’t wait to receive my order.
Deji
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Deji,
Thank you so much for your wonderful review!
We're thrilled to hear that Ralph was able to respond quickly and resolve your concern. We'll be sure to share your kind words with him, they'll be greatly appreciated.
We sincerely appreciate your support and are excited for you to receive your order. We hope you enjoy your Rovina experience!
Thank you again for choosing Rovina. If you ever have any questions or need assistance in the future, we're always here to help.
The Rovina Support Team.
Gem was wonderful
Gem was wonderful. She was so helpful and kind and I truly appreciate her help! Her name fits her well! She is a Gem!
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Summer,
Thank you so much for this wonderful 5-star review! We couldn't agree more, Gem truly is a gem, and we are so lucky to have her on our team. We are absolutely delighted to hear how helpful and kind she was during your interaction.
Your kind words mean the world to us, and we'll be sure to pass your compliments along to Gem. Please don't hesitate to reach out if you ever need anything else!
The Rovina Team
Everything great
Everything great, just as advertised!!!
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Ubaldo,
Thank you so much for your wonderful review!
We're delighted to hear that everything met your expectations and was just as advertised. Your satisfaction means a great deal to us, and we're grateful that you took the time to share your experience.
Thank you for choosing Rovina. We truly appreciate your support, and if you ever have any questions or need assistance, we're always here to help.
The Rovina Support Team.
Miyk was very helpful
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Minnie,
Thank you so much for taking the time to share your feedback!
We're delighted to hear that Miya was very helpful. We'll be sure to pass along your kind words, they'll mean a lot.
We truly appreciate your support and thank you for choosing Rovina. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
The Rovina Support Team.
Best customer experience ever for me
My experience with dealing with many different organizations regarding customer service that allows me to make a broad statement here and that is the response time. The quality of the response has been tremendous. I wish to thank Kat for handling my issues regarding the product I always attempt to deal with companies I can communicate with directly and quickly Tryrovina has met and exceeded all of my concerns Again thank you Kat
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Rein,
Thank you so much for your wonderful review!
We're truly honored to hear that your experience with our customer service has been one of the best you've had. It means a great deal to us that our response time and the quality of our support met,and even exceeded, your expectations.
We'll be sure to share your kind words with Kat. She'll be delighted to know that her assistance made such a positive impact.
Thank you again for your trust and support. We appreciate you choosing Rovina, and we're always here if you need anything in the future.
The Rovina Support Team
Helpful
Aira was super helpful and resolved my issue quickly. Had a problem with shipping of the product. She suggested a fix and took care of it quickly.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Patricia,
Thank you so much for taking the time to share your experience!
We're delighted to hear that Aira was able to resolve your shipping issue quickly and provide a solution that worked for you. We'll be sure to share your kind words with her, they'll mean a lot.
We truly appreciate your support and thank you for choosing Rovina. If you ever need any assistance in the future, please don't hesitate to reach out. We're always here to help!
The Rovina Support Team
Hello
Hello. I wasnt very happy when I discovered that I was subscribed and that I wasnt in control of my orders and upcoming bottles were too many so I asked for help and Jean was very kind and helpful.
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Irena,
Thank you for taking the time to share your experience.
We're sorry to hear that you were initially unhappy with your subscription experience, but we're glad Jean was able to assist you with kindness and help resolve your concerns. We'll be sure to share your kind words with her.
We appreciate your feedback, as it helps us continue improving the experience for all of our customers. If you ever need any further assistance, please don't hesitate to reach out, we're always here to help.
Thank you for choosing Rovina!
The Rovina Support Team.
No change in my overall experience
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Ravinthran,
Thank you for sharing your honest feedback. We are sorry to hear that you haven't noticed any change in your overall experience yet.
Depending on individual wellness goals, some of our customers find that it takes a bit more time for the ingredients to fully build up in their system and show noticeable results. However, we want you to have the best experience possible. Please feel free to reach out to our support team directly at info@tryrovina.com so we can look into your order and see how we can best support you on your journey.
The Rovina Team
Angelie's respnse to my request for a…
Angelie's respnse to my request for a return and refund was prompt. She pointed out that I had a subscription, thank goodness because I had no idea! I was offered a 50% refund and to keep the product verses going through the hassel of returning it. Very happy with my customer service experience.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Tara,
Thank you so much for taking the time to leave this wonderful 5-star review! We are so glad to hear that Angelie was able to assist you promptly and help clarify your subscription details.
We always want to make things as easy and hassle-free as possible for our customers, so we are thrilled that the 50% refund option worked out perfectly for you. Your kind words mean a lot to our team!
The Rovina Team
So far so good I have only been taking…
So far so good I have only been taking for about a week ,hadn't feel any difference yet.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Phet,
Thank you for sharing your early feedback! Since you've only been taking it for about a week, it is completely normal not to feel a significant difference just yet. Consistency is key, as the ingredients often need a bit of time to build up in your system and start working.
We are glad to hear it's "so far so good," and we hope you begin noticing positive results soon. Please feel free to reach out if you have any questions along the way!
The Rovina Team
I never received my soft gels because…
I never received my soft gels because you guys got my address crazy wrong! They went to a PO box in a town on the other side of the state. They were in post office limbo for weeks jumping around from one part of the state to another. This may have been avoided if anybody at the company would answer the phone and or emails. I never got a response to any of the three emails I sent and nobody wants answer the phone. Voicemail was full so I couldn't leave a message. I will never order anything from Rovina again
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Jean,
I am incredibly sorry to hear about this experience. This is absolutely not the level of service we aim to provide, and I completely understand your frustration regarding both the shipping error and the lack of communication.
We want to make this right for you immediately. Please reach out to our dedicated priority support line at info@tryrovina.com or reply directly to this message with your order number so we can locate your account, clear up any system communication issues, and issue you a full refund.
Your feedback regarding our phones and email response times has been passed directly to our management team so we can address this immediately. Thank you for bringing this to our attention, and we hope to have the chance to resolve this for you.
The Rovina Team
No delivery
I really want the product .. but i didnt received any .. very long time of waiting ending is refund. IM SO DISAPPOINTED I WAISTED A LOT OF TIME IN THIS PRODUCT.
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Jaimson,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and completely understand your disappointment after waiting so long for your order.
After investigating your shipment, we found that it was unfortunately marked as undeliverable by the carrier, which prevented it from reaching your address. Because of this, we processed a full refund to ensure you were not charged for an order you couldn't receive.
We sincerely apologize for the inconvenience and the time you invested waiting for your package. While this situation was beyond our control, we understand how frustrating it must have been.
If you're interested in placing another order in the future, we'd be happy to work with you to verify the delivery details beforehand and do our best to help ensure a smoother experience.
Thank you again for your feedback, and we wish you all the best.
The Rovina Support Team.
The astaxanthin has made my digestive…
The astaxanthin has made my digestive system more regular. And my skin tone is better.
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Gloria,
Thank you so much for taking the time to share your experience! We're delighted to hear that you've noticed improvements in both your digestive regularity and your skin tone while using Rovina Astaxanthin.
It's wonderful to know our product has been a positive addition to your wellness routine. We truly appreciate your support and are grateful for your feedback.
Thank you for choosing Rovina!
The Rovina Support Team.
I was satisfied with the response when…
I was satisfied with the response when I decided to cancel my subscription they reached out right to handle the issue and was asked of me if i decide that to get the product in the future i could thank so much
5. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Crystal,
Thank you so much for the 5-star review! We are glad to hear that our team was able to assist you promptly and smoothly when you reached out regarding your subscription.
We completely understand that circumstances change, and please know that our doors are always open if you ever decide to return to us in the future. We wish you all the best!
The Rovina Team.
The CSR Arlyn was prompt and courteous…
The CSR Arlyn was prompt and courteous in her response to my queries. Was very professional in the responses given.
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Radhica,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that Arlyn was able to assist you promptly, courteously, and professionally. Providing excellent customer service is something we strive for every day, and your kind words mean a great deal to both Arlyn and our team.
We truly appreciate your support and thank you for choosing Rovina. If you ever have any questions or need assistance in the future, we're always here to help.
The Rovina Support Team.
I was waiting a month for my order
I was waiting a month for my order. And than you charge me again without my approval. I wrote to you and the answer came very quickly. The next day. I’m waiting now for money refund
5. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Zohar,
Thank you for sharing your experience. We sincerely apologize for the delay with your order and for the frustration caused by the unexpected charge.
We're glad our support team was able to respond to you promptly. As discussed, your refund has already been processed. Please allow 1–10 business days for it to appear in your account, depending on your bank or card issuer.
We truly appreciate your patience and the opportunity to resolve this matter. If you have any further questions, please don't hesitate to reach out, we're always here to help.
The Rovina Support Team.
Aljan made it easy for me to cancel my…
Aljan made it easy for me to cancel my subscription as requested.
5. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Jeanette,
Thank you so much for taking the time to share your experience.
We're delighted to hear that Aljan was able to make the cancellation process quick and easy for you. Providing prompt, respectful, and hassle-free support is always our goal.
We truly appreciate your kind feedback and thank you for giving us the opportunity to assist you. If you ever have any questions or need help in the future, we're always here for you.
The Rovina Support Team.
I was very pleased with the prompt…
I was very pleased with the prompt response to my request.I thank Estella for her assistance in this regard
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tryrovina
Hi Bernard,
Thank you for taking the time to share your experience with us.
We're delighted to hear that you were pleased with the prompt response to your request. We'll be sure to share your kind words with Estella, who will be happy to know her assistance made a positive difference.
We truly appreciate your feedback and thank you for choosing Rovina. If you ever need any assistance in the future, we're always here to help.
The Rovina Support Team.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.