Tumella Bewertungen 

101
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I love Tumella umbrellas— no exaggeration! They’re so reliable for such a portable size. The umbrella I received in the mail was actually faulty, so I contacted their customer service. Gen, the person... Mehr ansehen

Bewertet mit 5 von 5 Sternen

When I discovered that I had a technical problem with my Tumella umbrella, I wrote to the company and was told by Tumella's Gen Castillo that the umbrella is covered by a life-time warranty and that s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’m a bit of a brolly freak to be honest, hence I was gifted a Tumella for Christmas, I was surprised to see a lifetime guarantee and had to put it to the test when I had a problem with the umbrella,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ I'm very pleased with my Tumelo umbrella. It arrived beautifully packaged in its own presentation box, which immediately gave a great first impression and made it feel like a premium product... Mehr ansehen


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

101 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(101)

97 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I’m a bit of a brolly freak to be…

I’m a bit of a brolly freak to be honest, hence I was gifted a Tumella for Christmas, I was surprised to see a lifetime guarantee and had to put it to the test when I had a problem with the umbrella,
Gen couldn’t have been more helpful, she replaced the product within a few days and checked in with me on more than one occasion to see that everything was ok with the replacement, it is so refreshing that the customer service/ aftercare is as good as there product….. first class !

4. November 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

When I discovered that I had a technical problem with my Tumella umbrella, I wrote to the company and was told by Tumella's Gen Castillo that the umbrella is covered by a life-time warranty and that she would send me a new one. Gen was incredibly kind and helpful. I highly recommend Tumella's umbrellas.

23. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love Tumella umbrellas!

I love Tumella umbrellas— no exaggeration! They’re so reliable for such a portable size. The umbrella I received in the mail was actually faulty, so I contacted their customer service. Gen, the person who helped me, was very kind with prompt replies and was quick to send me a new umbrella! Umbrellas aren’t usually something you’d put much thought into buying, but these umbrellas definitely won’t put your money to waste!

15. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic Umbrella 5*

⭐⭐⭐⭐⭐
I'm very pleased with my Tumelo umbrella. It arrived beautifully packaged in its own presentation box, which immediately gave a great first impression and made it feel like a premium product.
The umbrella itself is compact and convenient to carry around, yet feels exceptionally sturdy when in use. The handle has an excellent grip, giving extra confidence in wet and windy conditions. What impressed me most is how well it holds up in strong winds without feeling flimsy or unstable.
I've bought umbrellas in the past that cost twice as much, yet this one compares favourably and, in many ways, feels even better made. I have purchased a further two now The combination of quality, durability, practicality and value for money makes this an outstanding purchase. It looks and feels like a far more expensive product.
A quality umbrella that I'd happily recommend to others and would certainly buy again. 5 stars

30. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great umbrella

Great umbrella. Got sent a replacement under the lifetime guarantee for a faulty brolly which came the same week. Very happy with the service.

22. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service, great quality umbrella and I had a great communication with tumella.

Highly recommended and 100% will buy from same place in the future.

23. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Quality Umbrella and Outstanding Customer Service!

I’m really happy with this umbrella! It’s compact, lightweight, and easy to carry around, while still feeling strong and well made. The automatic open-and-close feature is very convenient, and lovely. It’s perfect for keeping in the car or carrying in a backpack for everyday use.

What really impressed me, though, was the excellent customer service. The team was incredibly helpful, friendly, and responsive. They handled my query professionally and went out of their way to make sure I was happy. It’s refreshing to experience such genuine care and a willingness to help. Customer service like this really makes a difference and gives me confidence in the brand.

Overall, a great product backed by outstanding customer service. I would happily recommend it to anyone looking for a compact, quality umbrella!

23. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Umbrella! Highly Recommend!

I purchased my Tumella umbrella back in February 2024, and it’s still going strong! Living in the Pacific Northwest, we get plenty of rain and wind, so a good umbrella is a must. This one has held up really well, even on some pretty windy days. It’s sturdy, easy to open and close, and compact enough to keep in my bag or car. Definitely one of the better umbrellas I’ve owned. Great quality and well worth the money!

12. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

customer Service 2nd to NONE

I ordered a 2nd umbrella from this company after liking the 1st one so much. unfortunately, one of the small spokes came undone. It didn’t stop the umbrella from working or lessen its strength. it just kept catching and pulling my hair. I emailed the company and within a week I had a brand new umbrella delivered to my door! Excellent customer service to go with an excellent product. Well done TUMELLA

10. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Hello

Hello! :)
I was so excited to receive the Tumella Unbrella as a gift from my mom. I am from Chicago but currently live in Tucson, AZ. I rely on public transportation in ALL weather.
SO.. The Tumella is perfect for moderate storms. It absolutely will not hold up in tough weather. 100% absolutely not. The Tumella folded when struck by extreme wind over and over. Gives Amazing sun and rain coverage but Not a
At All For Extreme Weather. I promise you will be disappointed. still looking for the one. ;(

9. Oktober 2026
Bewertung ohne vorherige Einladung
Tumella-Logo

Antwort von Tumella

Hi Annissa, thank you so much for sharing your experience, and I’m really sorry that the Tumella let you down in that extreme wind, especially when you rely on public transportation in all kinds of weather.

I'd love the chance to make this right. Please contact us directly, and we’ll get this sorted for you.

Gen
Tumella Customer Care

Bewertet mit 5 von 5 Sternen

I bought my first umbrella in October…

I bought my first umbrella in October 2025, but by September, it stopped closing properly and wouldn't lock into place when opened. I contacted customer service and spoke with Gen, who replied very promptly. After I provided evidence of the issue, she reviewed it and quickly arranged for a brand-new replacement. Excellent service!

27. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best umbrella ever and it really is forever! 

I was very impressed by the customer service and the validity of the warranty with the company. I sent the photo of my broken umbrella to the company as requested on their email, within a day I had an email asking about my order number which I duly provided and then seven days later a new umbrella appeared on my doorstep. The umbrella itself is brilliant anyway but with this service backup, I highly recommend it to anyone. 

6. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had a minor issue with my first…

I had a minor issue with my first Tumella umbrella, but as soon as I reached out, their customer service responded immediately and sent me a replacement without any hassle. The new umbrella works perfectly, and I couldn’t ask for a better experience. It’s rare to find a company that stands behind their product this well. Highly recommend Tumella for both the quality and the outstanding service.

1. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Tumella, highly recommended

I can’t recommend Tumella highly enough. Their umbrella stood up incredibly well to the frequent wet and windy Welsh weather and was noticeably stronger and more durable than other umbrellas I’ve owned.
When my umbrella sadly broke during some unusually strong weather, I contacted their customer service and was really impressed by how responsive, friendly and helpful they were. They replaced it immediately, without any fuss.
I’m extremely happy with both the quality of the product and the customer service. It’s genuinely refreshing to come across a business that stands by its products and keeps its word. It’s nice to know there are still genuine, trustworthy companies out there.
Would highly recommend Tumella! ☔️

1. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I don't use an umbrella very often in…

I don't use an umbrella very often in Phoenix, but this week, we had a Super El Nino related storm and I had to pull out every umbrella I own to find ONE that worked. This one did. I let my teen take the umbrella to school and IT CAME BACK after 3 hard days of use, with no issues. It holds up. It is big enough to cover a human and a chunky school backpack. Very pleased.

28. September 2026
Bewertung ohne vorherige Einladung

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