1 month later, still no response, still no song, still unable to contact. The email address now just bounces back and is undeliverable. AVOID as it's a scam!!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I surprised my boyfriend with a personalised song and he absolutely loved it. He kept smiling and replayed it more than once. The lyrics felt very real and thoughtful, and it made the moment really sp... Mehr ansehen
Unternehmen hat geantwortet
Absolutely Amazing songs from Tuneze Thank-you sooo much . I ordered my first song , which was all about love and long distance and our first year anniversary , you nailed it and myself and my pa... Mehr ansehen
Unternehmen hat geantwortet
I paid for a song that never materialised .. I’ve sent a lot of messages on there website chat and after getting an apology, I have still not had a personalised song. So long and short of it is... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are a passionate team that puts all its know-how at the service of creating personalized songs, specially designed to immortalize the most important moments of your life.
Kontaktinformationen
98 Harvest Road, TW20 0QR, Englefield Green, Vereinigtes Königreich
- contact@tuneze.com
- tuneze.com
4,5
Hervorragend
66 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 25 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
1 month later
1 month later, still no response, still no song, still unable to contact. The email address now just bounces back and is undeliverable. AVOID as it's a scam!!
7. März 2026
Bewertung ohne vorherige Einladung
This is an amazing product !!
This is an amazing product !!! I am extremely impressed and pleased ! Thank you !
5. Februar 2026
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
I surprised my boyfriend with a…
I surprised my boyfriend with a personalised song and he absolutely loved it. He kept smiling and replayed it more than once. The lyrics felt very real and thoughtful, and it made the moment really special for us. Such a simple idea, but so meaningful. I’m really happy I chose this gift and would definitely recommend it.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
Very nice product I recommend very much…
Very nice product I recommend very much you should buy this product
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
Ripped off £47!! No song - then resolved
I paid for a song that never materialised .. I’ve sent a lot of messages on there website chat and after getting an apology, I have still not had a personalised song.
So long and short of it is I have been ripped off by £47!!!
Further to this experience, tuneze got in touch and apologised for technical errors their end. I then had my song created within hours.
I now hold the same regard as the first song I ever ordered and would use tuneze again for certain.
Thank you
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Tuneze
Hi Emma,
Thank you for your feedback. We’re sorry for the delay you initially experienced and appreciate your patience while we investigated the issue. We can confirm that we contacted you directly following your review and have since delivered your personalised song in full.
We take concerns like this very seriously and always work to resolve them as quickly as possible. At no point were you charged without receiving the product, and we’re glad this has now been completed. Should you have any further questions or require additional support, please feel free to contact us directly.
Kind regards,
Tuneze Team
Frustrated…
I first ordered on Sep 14 and received my song within a couple of days. I was so happy with the product but I forgot to download the song and now the link has expired. I was so upset but I knew it was my fault so I tried to order again, this time it didn’t even ask me what I wanted in the song but charged my card. And I haven’t received anything on that. I reviewed my orders and decided to try one more rime to get the original song link so I bought that same order number again today. I am hoping they just send me the link or at least answer one of my 20 emails I have sent cause as of now I haven’t heard anything. Please help or I seriously just wasted 150$.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Tuneze
Hi Erica,
Thank you for sharing your experience, and we’re sorry for the confusion and frustration this situation has caused. We can confirm that your original personalised song was successfully delivered shortly after your order in September. As mentioned, the download link does expire after a set period, which is why it was no longer accessible later on.
Regarding your recent orders, a personalised song can only be created once the required details are provided. We have emailed you requesting this information so we can proceed, but we’re still waiting to receive it. As soon as we have those details, we’ll be able to complete and deliver your song promptly.
Please rest assured that no order is ignored or left unresolved. We kindly ask you to check your inbox (and spam folder) for our message and reply with the requested information so we can assist you as quickly as possible.
Kind regards,
Tuneze Team
Never received correction or second purchased song
I never got the first and only correction for the first song. It was made to sound like it was me about her, and it was supposed to be more of a song to another couple. Then the second song I never received.
18. September 2025
It was perfect
It was perfect! It made her smile and we danced to it together!! I was really well written they nailed it!!
4. Oktober 2025
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
Anniversary This song is so perfect for my husband
This song is so perfect for my husband. Our 20th anniversary was a big one and your song made it so special. I’m sorry the I didn’t film his reaction! We are a little older and don’t film every second of our lives. When I do another one I’ll be ready. You provide a special service. Vivian
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
This was ancestry beautiful and sweet perfect love song present and…
This was ancestry present and everything I wanted to express was made into beautiful love song
30. September 2025
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
Hand in hand
It was written and sung so great that my husband and I teared up and had goosebumps
We absolutely loved the song
It is truly us
Thank you
30. September 2025
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
Absolutely Amazing songs from Tuneze…
Absolutely Amazing songs from Tuneze Thank-you sooo much .
I ordered my first song , which was all about love and long distance and our first year anniversary , you nailed it and myself and my partner were in tears .
A song we will play and treasure .
My second song was a Birthday message .. and it was brilliant .
tune eze you and your team were on point with delivery and communication , I highly recommend you . 🤩
18. September 2025
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
Written in the stars
Very fast service I received my song in 48 hours, can't wait to play it to my husband on our 6th wedding anniversary on the 16th October. Would recommend Tuneze to my friends and family thank you 🙏❤️
20. September 2025
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
Outstanding
Just outstanding perfect gift to my Daughter
Thank you sooo much a Happy Happy customer and Dad.
20. September 2025
Bewertung ohne vorherige Einladung
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
Absolutely outstanding results
Absolutely amazing.easy to input information regarding your status.outstanding .
12. September 2025
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
Absolutely nailed it with the…
Absolutely nailed it with the information I provided kids can’t stop singing it too! Brilliant heartfelt and powerful vocals and song Thankyou!
10. September 2025
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
“I truly loved my personalized song
“I truly loved my personalized song. When I listened to it myself, I was almost in tears — it was so beautiful and touching. I haven’t shared this wonderful song with my boyfriend yet, because I’m waiting for the perfect moment. I’m so excited and can’t wait for that day to come. I will definitely order another amazing song soon. Truly outstanding work!”🥰
5. September 2025
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
Great song for my wife
Great song for my wife with the little I gave you. Thanks 🙏
5. September 2025
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
Such a perfect song to celebrate my husband
The song written and recorded for my husband was perfect.
It brings me to tears every time I listen to it.
It celebrates his strength, support and love for his daughters.
5. September 2025
Antwort von Tuneze
Thank you so much for taking the time to leave us a review! 🌟
We’re thrilled to hear that you enjoyed your personalized song. Your support means the world to us, and it’s customers like you who inspire us to keep creating magical moments through music. 🎶
If there’s ever anything else we can do for you, don’t hesitate to reach out.
Thanks again for being part of the TUNEZE family!
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.