Turtle Productions LtdBewertungen 

I hired Turtle to clear weed from a large pond and to find and fix a leak. They did a good job with the weed, but it soon transpired that they had failed to fix the leak. By then I had paid them in full. They came back and tried to fix it but once again failed. They then returned, said they knew where the leak was and would contact me with a date when they would return and fix it. That was mid March. Since then I’ve not heard from them and they have not replied to emails sent in April and May. They are ghosting me. I think this is extremely poor and would not recommend this company.

The whole process from the beginning with Caroline to the end waving goodbye to Gemma and Sean was smooth and informative.
Polite staff who all knew their stuff and were a pleasure to have in my pond!

Would thoroughly recommend.

At the risk of this seeming to be a 'staged' review, I can honestly say that I am hard pressed to fault Turtle Productions. From my first contact with Caroline in the office, followed by the initial visit from Lee, to the completion of the work it has been a trouble free experience. In particular, I would like to commend (and thank) Gemma, Youniss & Sam, whose hard work, boundless enthusiasm & cheerfulness have transformed my large, & very neglected, garden pond.

I will continue to employ Turtle Productions to do the yearly maintenance & any other work that should arise in the future.

J. Thornton

Mike and Ryan created us a new pond which will be our pride and joy. They were friendly, knowledgeable, hardworking and clear about their remit.
They talked us through the process and kept us up to date at every stage. No fuss, no grumbles (even though our pond is not a regular shape!) just cheerful industry.
Thank you, both, for a job well done and special thanks to Mike for his helpful advice!

Have been a regular customer for many years now but pond desperately needed a full water change and deep service/clean. Ryan and Yainess were a great team. It was not an easy job, but they sorted everything, kept me informed at each stage and left it in great condition. Above all you could tell how much they care about what they do. Another great Turtle team!

Absolutely over the moon with my clean pond 😀

Gemma & Ryan were so lovely, friendly & knowledgeable. It was a pleasure to have them on site.

They drained my pond (17000 l) and looked after the fish and wildlife in the process, cleaned out of all of the silt and sludge and repotted & tidied up the plants. They left the site very clean & tidy. Thank you.

The pond looks amazing & I can see all of my fish!! I will definitely be signing up for an annual service with these knowledgeable two.

I have used Turtle for about 4 years now. We have a small garden pond which gives us much pleasure and Turtle have helped us look after it. The staff are brilliant and they give good value.
When we first inherited the pond I knew nothing about how to look after it and I rang Turtle in panic several times. Always give excellent service.

We were delighted to tackle the pond renovation ahead of the frog spawning season. Mike and Ryan found the project in line with the predicted time estimate and went to work straight away. The inflatable tank was a super size and soon hibernating frogs were getting used to their overnight home. The job was completed on Day 2 and it is a real pleasure to see the bottom of the pond again. We look forward to accommodating some fresh aquatic plants.

Our old, overgrown and leaking pond has been completely transformed into a beautiful natural pool again. In just 3 days of hard work, Gemma and Ryan were truly impressive…. Even when it rained! And lovely to have around. Gemma is very generous with her knowledge too and saved plants and pond life to restart the new pond life. I have no hesitation in highly recommending Turtle Productions.

Mike and Sam from Turtle Productions did an outstanding job revitalizing our neglected pond last week. I was particularly impressed by their attentive approach to preserving the wildlife. The frogs and newts are thriving, and we take great pleasure in observing them. Well done, guys!

Gemma and Ryan replaced the liner in my fishpond and raised the water level by four inches which involved removing and re-setting all the surrounding paving slabs and pavers. The pond now looks exactly as when it was first built. They worked around some very challenging weather with good humour and professionalism.

Skilled, friendly people. Communicate well with the customer.

George, Grace, and Sam did a wonderful job relining my pond, replacing the stone edging, and preserving the fish. They were knowledgeable, competent, hard working, and very personable. The pond now has a new lease of life for which I’m very grateful.

Mike returned to my wildlife pond to tidy excessive roots and check health levels. Eight months earlier he and others from Turtle had done a 'proper' job on rehabilitation of an overgrown pond and quite a bit of choking green weed and invasive plant roots. Mike's recent visit removed what I wanted gone and gave the water quality 4 perfects and 2 fines. Thanks very much for excellent service.

Our pond (11x8m) was originally created by Turtle many years ago and needed a complete overhaul. Full drain, clean and reduction of massive irises and other plants plus a replacement filter. Lee assessed the job and gave clear advice with recommendations. Mike, Sam and Ben arrived punctually and two days later I had a new pond with the plants repotted and positioned so that can grow back over the coming years. The team was hard working, pleasant and quiet (no radio blearing out). They completed the job without any major hitch and took away three ton bags of plants leaving little mass behind. The sludge is now on the compost heap ready for next year.
I have no hesitation in recommending Turtle and the team who came here. All it needed was coffee with milk and two sugars to keep them happy.

Team arrived as agreed and worked diligently. Not missing things that needed to be looked at and taking care. Providing good advice and talking things through
Mike and George were very polite thoughtful and most of knew what they were doing

Excellent work last week by Mike and Sam of Turtle Productions renovating our overgrown pond. I was especially pleased at the care they took over the wildlife. The frogs and newts are enjoying the water and we’re enjoying watching them. Great job lads.

Thanks to Mike and Ben for a great job transforming our pond on the hottest week of the year
The pond looks terrific now and we’re excited to see how it will finally look when all of the new plants have grown!
Thanks again
Lyn and Chris

Very happy with Turtle Pond Productions who installed my pond and flowing water feature. They service it reliably and efficiently every year.

Reliable, friendly and efficient service.