YouTube TV Customer Support Service Phone Number Bewertungen 72

thank you for fixing double billed from my account happy with services planning to cancle it but my problem got resolved

Price hike & plans
1. Our rate went up with no notice a few months after we started with YouTube

2.

You are now raising the rates.

3. We really like the amount and variety of channels

4.

Customer service seems only by email

5. We wish our rate was not going up to nearly $88./ month after all taxes and fees added

What customer service number? You have two options and neither one works. Chatted for an hour with no resolution of the issue, left a message for a call back and never received a call. It is ridiculous that there is no customer service number. Youtube TV just rakes in the dough but won't hire anyone to handle problems. Looking elsewhere for streaming.

Paying same bill twice
My debit card was hacked and they were taking the same amount of money from my bank account as the You Tube payment. My bank has filed a complaint and are issueing me a new debit card. Thanks for U Tube's help with this problem.

I called the number listed on my credit card “Dispute” email. After going through multiple phone gates (all automated), I got a message that said they were having technical difficulties and could not answer my call. The line then disconnected.

A YouTube TV charge started showing on my credit card months ago. I have gone through all of my Google accounts (two) and none have any subscriptions. And we can’t access YouTube TV, so I don’t know how to resolve this.

Taking my money out of account
I have been charged twice for something I don't have, which is YouTube TV. I did a free trial and after 5 days it cut off and never worked again.

"Cannot get help to end subscription."
have been trying to cancel for days. It's like being in a merry go round. ThiS is theft.HappyLoveCryLoveCrySadCryHappyLOLDeadLOLLOLesdgutediiurwsgiitwxbjdznmhdcmjdxnjhg User's recommendation: Do NOT subscribe!

Continuous playback error
I want to watch sports on ABC, but it keeps saying 'playback error' and I'm missing the whole game. This has happened for 3 days now and I haven't been able to watch any sports.

I have turned the internet off several times and back on, but it didn't work.

I uninstalled the YouTube app from my smart TV and reinstalled it, but that didn't work. Now, I'm really pissed since I am an avid sports fan.

thank you for updating my current playback area happy with service thanks buddy

My YouTube TV keeps going black with a white circle in it right in the middle of a show

I was trying out the 10-day free trial at YouTube TV, but my Wi-Fi was cutting in and out. Before I could log in to cancel it, they charged me $79.01.

I would like a full refund, please. I would greatly appreciate it

thanks for updating the current play back area happy with service

Can't look at tv It keeps saying out area.I don't stay in that area any more I stay in a new location. 31768 area code

thank for updating home area happy with services

I don't know what not working my accountI don't know what I spent, my account is closed please help me

Heres a copy of my final communication with the 6th YouTube TV rep

after 6 days of trying to connect with them and fix the issue. They dont want to talk with you (30 + phone call attempts, all dropped after 10 rings).

Anyway the email below paint the picture of what to expect. Hope it helps

Hey Mark, youve locked me out. I, and another YouTube tv customer, have tried every trick in the book to re-set the home location: no luck. The messages that you demanded and, Ive sent the YouTube TV customer service team, via screen shot, dictates that I contact you to reset the home location from Boston to Tampa.

No Mark, Im not sending the screen shot yet again. Ive tried all your customer service prompts to fix the lock out: phone, chat, email etc and either get dropped, put on endless hold or, asked for the same information again and again.., Its been 6 days now with no help from you, just send us more info, you certainly know the drill, seem to enjoy it, then provide no action.

Real simple problem Mark, unlock my home location from Boston, 01331 to Tampa 34221.

The really sick thing about your arbitrary, quick dead line for changing home location is that you gave short notice and did it during March Madness , totally cruel thing to do to loyal, paying customers, specifically since you set up a process so you cant be reached to fix youre arbitrary problem. Finally Mark, I suggest you try getting in touch with Google Tv customer support to fully get the picture of what you put your customers through.

No Mark, Im not sending you anything else, so dont ask, and I dont expect that youll do the right thing and fix the problem youve created.

In closing Mark, the streaming business is super competitive, we have options, the YouTube TV c apparently didnt get the memo.

Subject: Complaint Regarding Forced Registration with Howly for YouTube Account Renewal

Dear YouTube Customer Service,

I am writing to express my dissatisfaction and frustration with the recent experience I had while renewing my YouTube account subscription. On April 07, 2024, I was charged a one-time $1 join fee and a USD 46.00 membership fee, totaling USD 47.00.

While I understand the necessity of renewing my subscription, I am deeply troubled by the manner in which YouTube handled this process.

The primary issue I wish to address is the forced registration with Howly, a platform that I had no prior knowledge of nor any intention to use. Upon attempting to renew my YouTube account, I was unexpectedly redirected to Howly's registration page and prompted to provide my personal information, including my credit card details. This came as a surprise and was completely unnecessary, and all iwanted to do ispay my bill with my new credit card and provided this information to YouTube in previous transactions.

It is unacceptable for YouTube to compel its users to register with a third-party platform without providing any valid reason or explanation for doing so. Furthermore, the lack of transparency regarding the purpose of this registration raises concerns about the security and privacy of my personal information.

And, I will report this to the FCC as I am deeply troubled by the possibility that my data may be shared with undisclosed vendors or companies owned by YouTube without my consent.

Additionally, the requirement to pay a one-time $1 join fee for Howly's services adds insult to injury. As a loyal subscriber to YouTube, I expect a certain level of respect and consideration for my patronage. Being coerced into paying an additional fee for a service that I neither wanted nor requested is both unethical and disrespectful to your customers.

I urge YouTube to reconsider its policies regarding account renewals and third-party registrations. Users should have the option to renew their subscriptions directly through YouTube's platform without being forced to register with unrelated services.

Moreover, greater transparency and accountability are needed concerning the handling of users' personal information to ensure their privacy and security are adequately protected.

Additionally, I would appreciate assurances that my personal information will not be shared with any third parties without my explicit consent in the future.

I trust that YouTube will take the necessary steps to address these issues promptly and prevent similar incidents from occurring in the future. Thank you for your attention to this matter, and I look forward to receiving a satisfactory resolution.

I have exhausted all of your videos, suggestions, and ideas concerning my location. My zip code is 08008.

I HAVE NOT changed my location, even though YouTube tv "says" that I have! Over the past several months i have received "Playback Error" several times in the middle of viewing. (random programs) It appears to have to do with my location...between NYand Philadelphia. I never know which location I am in, because fiddling around with it will eventually get me to where I can view again.

I want to be Phila. area so that I can see the PHILLIES. Whenever I want to watch Phillies, I get a message..."to watch MLB games you must sign in blah blah...and then I am told that "you have reached your limit on changing location".

I did not change my location...I would like some kind of explanation from a person because I am not satisfied with the answers I am getting from videos, etc. For $72 a month...I WANT TO SEE PHILA AREA TV!!!

Came to FL from our home area in PA on 1-14-2024: on 4-14-2024. TV screen said to change home area by 4-14-2024; tried to change it , but would not allow us to change home area to FL. We are stuck in FL, because a close friend was in a serious accident; within the past few days the friend has died and will be having a special service on 5-18-2024 and will be staying until then. so we are stuck here in FL until after 5-18-2024 and then back home to our home area in PA.

It is so ridiculous not to have a phone # discuss our situation. We have spend tns of hours trying to reach youtube TV while grieving, but NOOOOO!

HELP!!!

I'm a Canadian that spends 4-6 months a year in Myrtle Beach for the past 10 years. I tried installing YoutubeTV on Apple TV as well as Amazon Firestick for the past 2 years but everytime I get denied. Probably because I am Canadian snowbird I guess??? I have a US address, a US IP address yet I can't even download the app while I'm in the USA. Maybe the fact that my credit card has been Canadian issued ? I just can't understand why web companies are refusing business from visitors to their country. That sucks!