Anker.com Bewertungen 

I have a power station
It had an issue with charging from the mains and the ac outlet function is broken.
The person I bought it off claims to have lost the receipt so I offered to send it into them at my own expense and pay for the repair and I’ve been told they have no repair centre in the uk and as a result are unwilling to fix it, so I’m now stuck with an expensive item that cannot be repaired as no electronics shops are wanting to take it on.

Just a classic case of a company refusing to accept any responsibility for a faulty product

Shop elsewhere to avoid disappointment

Contacted them telling them that they had an item advertising an AUTOMATIC promotional code that wasn't working, displaying a message that the usage had hit its limit, asking if it was an error or not.

They replied telling me to check that I was putting in the code correctly...

I replied with screenshots, hoping to better explain the situation. That an automatic code wasn't working, and had expired, suggesting it be fixed if it was an error.

They then replied again telling me that their prices were set because of the great quality of their products.

First of all... that's not what I emailed them about!

Second... are you going to fix the code or not?

I sent 2 emails, and neither time did I actually feel as though either of them were read. I actually asked them if I was talking to an AI because everything felt so... weird.

In any case, it wasn't a good experience... so bad review.

Fantastic customer service after issues with product. Swift resolution and customer support, brilliant communication and resolved issues, couldn't fault their customer service team 5*

I had a problem with a power bank not charging properly. Emailed anker support and they very quickly replied with a few questions for me. I gave them all the information they needed and also included photos/videos.
Very quickly they replied that they would replace the faulty charger. Even asked me if I would mind a different colour as mine was out of stock.
They, Lois, the name on the emails was very helpful and professional. Very pleased with Ankers customer support.