Not entirely scans fault but this was not even close to as fast as advertised. 1 week delay until appointment because site messed up, now it's been nearly 2 weeks for results... with the best will... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Booked online, recieved a call from a clinician the next day. Appt was 1 week from date of booking and results received in 2 days. Excellent service and gave me piece of mind whilst waiting for NHS in... Mehr ansehen
Unternehmen hat geantwortet
Very efficient, excellent comms, scanned within a few days at a price I thought was reasonable. Results were explained to me and the report generated has 2 copies, one with the medical words and one w... Mehr ansehen
Unternehmen hat geantwortet
Wow amazing service . The whole experience was top notch. After completing request on line I had a call from the clinician then the scanning site within 2 days . The scan was 3 days later . Within 3... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Scan.com UK
Vom Unternehmen geschrieben
Scan.com is the UK's leading provider of private diagnostic scans, partnered with over 150 scanning centres nationwide. Search for MRI, CT and ultrasound scans, and book online in minutes. With fast referrals, quick digital results, and dedicated support from our clinical team, we'll help you get the answers you need when they matter most.
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- uk.scan.com
4,4
Hervorragend
3925 Bewertungen
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
With one exception
With one exception, most contacts were excellent. The staff at the centre were helpful, friendly and professional. I was very impressed with speed with which the report and images were available - within 24 hours. The one exception mentioned is that the actual venue information could be made more obvious when confirmation emails are sent.
19. März 2026
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Booking process was a bit chaotic
Booking process was a bit chaotic. The initial choice of appointment time is meaningless, and although the confirmation email said I would get a confirmation phone call before 5:00 pm that day, I didn't actually get called until days later, and after the original appointment time.
19. März 2026
Antwort von Scan.com UK
Thank you for your honest review. We’re glad that your scan and results met your expectations, but we’re sorry to hear there was a delay in communication. This isn’t the experience we want to deliver, and we’re reviewing your feedback internally to improve.
Best wishes,
Scan.com Team
I'm still waiting for details...
19. März 2026
Antwort von Scan.com UK
Thank you for your feedback. We can see that you are in receipt of your scan images and report. If you have any queries or require any further assistance, please do not hesitate to contact our patient services team, who will be happy to help.
Best Wishes
Scan.com Team
Antwort von Scan.com UK
We really value your feedback, thank you for taking the time to leave us a review;! We're so pleased to hear that you had such a great experience!
Best wishes,
Scan.com Team
It put my mind at rest!
I had a great experience with scan.com. I have used them before. The website is very easy to use when booking and very easy to follow. They are also super helpful when the relevant member of staff calls you back to make sure you are going to have the relevant scan for your needs. It put my mind at rest.
21. März 2026
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Straight in and and made welcome
Straight in and and made welcome
Returned results quickly
Great staff
13. März 2026
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Excellent experience and I had the…
Excellent experience and I had the results in less than 2 days! Having a doctor patiently interpreting the MRI was wonderful.
Thank you very much!
17. März 2026
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
straight forward
everything straight forward and the staff made visit at ease and pleasant
17. März 2026
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Great communication and clear pricing
Great communication and clear pricing. Very friendly staff and good facilities, heard back about my results the next day from a consultant.
13. März 2026
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Quick but not perfect
Got a same week appointment and results in a few days. The one I booked and paid for online turned out not to be available but I got one the following day. There is no waiting room. I was asked to go back and wait in my car. I met an elderly lady who was standing outside the scanner unit in pretty awful weather waiting for her husband. Apparently her request to wait inside was declined.
12. März 2026
Antwort von Scan.com UK
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Where scans take place in a mobile unit, space can be quite limited, as these sites are primarily designed to accommodate the scanner itself. However, we understand that this can impact comfort and overall experience, and we’re sorry for any inconvenience this caused.
Best wishes,
Scan.com Team
Absolutely insane to me that this…
Absolutely insane to me that this company will allow you to book and pay for a scan BEFORE they then phone you for a 'consultation' and then charge you half the cost if they deem the treatment to not be appropriate.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Scan.com UK
Thank you for taking the time to share your experience. We'd love to be able to look into this further, so we have requested information from you to locate your order.
We hope to hear from you soon so that one of our team can reach out to resolve this.
Best wishes,
Scan.com Team
Helpful, fast and efficient.
A. They were the most reasonable priced (and incidentaly, the closest.)
B. I arrived early but was seen almost immediately.
C. I had started the paperwork, but my assistant took that over and completed it very quickly.
D. I kept my clothes on apart from my belt and shoes.
E. Everything was very clean, calm and efficient.
F. The staff were all very helpful and friendly.
13. März 2026
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Very quick to book an urgent appt
Very quick, very good 👍
Only slight downside was that there were 2 men in the unit no woman on site.
It felt a bit uncomfortable especially when I had to take off my bra! Still kept my t-shirt on thank goodness.
12. März 2026
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback!
Best wishes,
Scan.com Team
First class experience ….
Easy to book an appointment online - a doctor rang within the 2 hours to confirm all ok for scan. Day of scan no waiting - straight in and done. Next day I got the results and a call from the doctor explaining result and next step - absolutely first class service.
10. März 2026
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Not the service you would expect
Would give no stars if it was possible. On 11/3/26 I booked and paid in advance for an online MRI scan with this company, on Order Reference NM54233, for sinuses, which was listed in the choices at £340. I then got a call from a clinician who told me I could not have an MRI and needed a CT scan instead, which would have cost approximately double. I cancelled the order and was told I would be issued a refund. To date this has not been received. If the scan I wanted was listed as a booking option why then was it refused? If you are paying for it, it should be your choice. I am deeply disappointed that a health care professional - as Scan.com claims to be - would behave in this manner.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Scan.com UK
Thank you for sharing your thoughts, we do appreciate it. Although no prior referral is required, our clinical team do provide you with a referral and will give their clinical expertise on the correct scan type. We understand it can be frustrating when clinical best practice doesn't meet your requested scan type. The scan is a legitimate scan, which is why it can be requested, but it wasn't the best choice for you. We will ensure your refund is tracked and returned.
Best Wishes,
Scan.com Team
An excellent experience
The whole process went very smoothly and the scan.com clinician was very professional and helpful. There was a bit of a wait for my chosen site to confirm my appointment and it ended up being a bit later in the day than I selected initially but otherwise fine.
I would advise anyone to pay a bit extra to have the scan.com clinician telephone you when the scan results are available. They will explain the results and advise your next steps and this was invaluable to me.
10. März 2026
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Antwort von Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback!
Best wishes,
Scan.com Team
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