Place an order for four items on Sunday, order received early Tuesday morning. One item a collapsible laundry basked had some damage, namely a hairline crack on the hard plastic part near the... Mehr ansehen
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Das sagen Bewerter
I received the wrong item - had to scramble to find something else the day before leaving on our camping trip. So far haven't heard back about how to return the wrongly delivered object and receive... Mehr ansehen
Order a 4 burner hob. Arrived with the lid batterd and full of dents. Instead of offering to replace they offered a very small discount which we didn't want. Just wanted a proper product. Then told us... Mehr ansehen
Easy to use website and quick delivery. One of the products we bought developed a fault, but the team were very helpful and efficient in responding and resolving the problem.
Unternehmensdetails
Vom Unternehmen geschrieben
UK Camping and Leisure is an online retailer with a showroom in Northampton, supplying a wide range of camping, caravan, motorhome and outdoor leisure equipment. We work with leading brands such as Coleman, Fiamma, Isabella, Vango and many more, helping customers find reliable products for holidays, touring and outdoor adventures.
Kontaktinformationen
Unit 24 Rotherthorpe Crescent, Rothersthorpe Industrial Estate, NN4 8JD, Northampton, Vereinigtes Königreich
- onlinesales@ukcampingandleisure.co.uk
- ukcampingandleisure.co.uk
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Not as expected
Lovely company but disappointed with the items ordered. I thought it was melamine but they are plastic. The bowls are nice but the plate lips are not quite deep enough. Will use in the garden but really wanted melamine not polypropylene which is a light weight plastic.
Happy customer
Great price, quick shipping and delivery.
Great product. Happy customer 👍
Excellent service and very helpful
Excellent service and very helpful
Bought some ramps for the motorhome off…
Bought some ramps for the motorhome off them. the purchase process was good, they use evri though so i'd avoid using them completely if you want something delivered. god knows where the ramps are, certainly not with me nor my neighbours.
they are also supper slow to respond and only have an email contact. i've know asked for a refund but nothing, so will need to wait and do a charge back as failure to deliver. Thanks uk camping
Unfortunately I was given the wrong…
Unfortunately I was given the wrong information about the size of a product. When it arrived it was the wrong size but I had no time to source the correct one so I had to keep it.
Wanting to buy a Thetford fridge from…
Wanting to buy a Thetford fridge from their website. After exchanging several emails to confirm price and availability I placed the order only to be cancelled and told a refund would be with me in 3 to 5 days. They hold no stock. Absolute time wasters. Item still listed on website as available. Do not trust their prices, stock or advice from customer service. Very misleading and dishonest.
Basically good but item purchased was…
Basically good but item purchased was fairly expensive for what it is. Service good delivery time good, website easy to use . Item purchased was as described. Prices need attention.
Website easy to use
Website easy to use, good price and prompt delivery.
I’m really pleased I ordered a roof…
I’m really pleased I ordered a roof hatch for my 1990 horsebox a while ago and camping and leisure were the only ones to stock it and so easy to fit, I then ordered 2 more at a later date for two others that had broke on the roof, I ordered them to collect by mistake I contacted them via email and they changed the collection to delivery and I received it the next day I was so pleased
be careful
would not reply to emails when it came time for a credit
quick to take the money slow to deliver and very poor communication. Pity I could of spend more money with them
I ordered 2 items from UK Camping and…
I ordered 2 items from UK Camping and Leisure. Unfortunately 1 of the items was damaged in transit. 1 email which was responded to within a day and the issue was sorted to my satisfaction 100%. I judge a company when things go wrong on how they respond to the issue, and I could not fault the customer service. I can recommend and will use this company again myself.
Brian
Excellent customer service.
I bought a circuit board from them which, it turned out, I didn’t need. I asked to return it and it was not a problem their customer services person said. I returned the item and received a full refund a few days later no questions asked. Excellent service. Will definitely buy from them again.
I ordered replacement mirror on 26 June…
I ordered replacement mirror on 26 June since then the delivery company has sent me 12 emails relating from confirming address to telling me they were looking for my parcel.the last email saying they can’t find it and contact the supplier, amazingly it turned up 10 days later.No problem with the mirror or supplier just the delivery company they use to send it.
The camping mat was delivered pronto…
The camping mat was delivered pronto thank you. Very pleased and a good price. Good company.
Excellent customer service
Good price, but more importantly excellent customer service when the item failed to function properly. They contacted the manufacturer and got back to me rapidly with a successful fix. Happy days!
Great product
Great product, excellent service…. Fast delivery.
Product is actually quite low to get out of so if this is a consideration then maybe try out somewhere
These guys saved me with last minute essentials
These guys saved me! I placed an order for some last minute items online hoping I could collect them before going away that afternoon - the staff could not have been more friendly. I used their chat and email to highlight my order and had responses on both. Superb service with a smile. The best way to start my festival weekend. Hugely appreciated.
I bought an aircon machine and it…
I bought an aircon machine and it wasn’t suitable for my caravan and Uk Camping and Leisure let me return it, would definitely recommend them 5 🌟
Within an hour of ordering I cancelled…
Within an hour of ordering I cancelled as it was the incorrect item. It had not been processed. I followed up with an email. I then received notification of despatch. I again emailed them again on reply. This company is only contactable be email but they don’t reply. On reading their terms and conditions you have to pay to return. I will refuse delivery when it arrives. It is not fair to expect customers to pay for returns. This company does not reply to emails maybe they would care to explain on here
Love the toilet
Easy ordering, fast delivery. Fantastic folding ridge monkey toilet.
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