Thieves who stole money out my account with no permission con artist will take 30 quid a month out your account without you knowing
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Isaac was absolutely amazing, really helped me he's a credit to your company. Explained everything was polite and also very helpful definitely deserves a promotion or a raise the way he handles cust... Mehr ansehen
Unternehmen hat geantwortet
accidentally set up a subscription and emailed UKCreditRatings to get it cancelled. Within minutes, Isaac had sorted everything out for me. Really quick, helpful and hassle-free customer service. V... Mehr ansehen
Unternehmen hat geantwortet
I spoke to Michael Walker today regarding the fact that my Bank Account and Credit Card had been hacked. I explained to him the problems I was having and my concern that it would reflex on My Cr... Mehr ansehen
Unternehmen hat geantwortet
3,6
Akzeptabel
1917 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 68 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I didn't even sign up for this
I didn't even sign up for this, I've now passed on the details to the bank who are checking for fraud, even trying to cancel it they want money, look my account up and cancel it else I'll take it further, youve taken 2 lots of money out within 3 weeks. Richard Blyth check my account
8. Juli 2026
Bewertung ohne vorherige Einladung
I spoke with Isaac & he fully explained…
I spoke with Isaac & he fully explained my report and mentioned what is stopping me from improving.
He also answered any questions I had .
I felt at ease speaking with Isaac & ended the conversation feeling pretty confident about my financial status.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Vee,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Great service
I had reason to call trans union and spoke with Louis who was so helpful, efficient and friendly. He explained all the questions I ask, altogether great service
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Linda,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Michael, from the Customer Support Team was great…
I spoke to Michael Walker today regarding the fact that my Bank Account and Credit Card had been hacked.
I explained to him the problems I was having and my concern that it would reflex on My Credit Rating.
He was exceedingly helpful and reassuring.
Michael, looked up my Credit Rating and explained it to me in detail. He told me that our Credit Rating are updated the whole time depending on our spending habits.
Michael, gave me good advice on how I need to check My Accounts regularly to make sure I have not been hacked.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Joanne,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
They trick into signing for a 14-day…
They trick into signing for a 14-day trial, with no way to cancel it once you realise that you're not downloading your statutory report but signing for some scam scheme instead.
14. Juni 2026
Bewertung ohne vorherige Einladung
Customer Service (Louis) was great.
Louis, one of the advisors was absolutely fantastic. He helped me understand my credit score, how to improve it and all the confusing stuff around it.
Thanks a lot Louis 👍
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Nathan,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
AVOID
Avoid
Watch Out for Hidden Subscription Charges
What appeared to be a simple, low-cost credit report turned into an expensive monthly subscription that I hadn’t realised I was signing up for.
After checking my bank statements, I discovered I had been charged £24.95 per month following a short trial period. By that point, two payments had already been taken. I immediately contacted customer services and explained that I had only wanted the initial report and had not used the service afterwards.
The company refused to issue a refund, stating that the subscription details were included during sign-up and that I could have accessed the service, regardless of whether I actually used it or not.
Unfortunately, my card provider was unable to recover the money, although they did help prevent any further payments from being taken.
My advice: read every screen carefully before entering your payment details, as what looks like a one-off purchase may actually be the start of a recurring subscription.
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Zac,
We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.
Based on the username and public profile you have used within your online review, we are unable to identify you or an account that may have been created in your name.
To ensure our customers are never signed up unknowingly to the service we provide, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms must be agreed to before an account can be activated.
We clearly describe the nature of our Financial Monitoring service at the point of sale, including the free trial period end date and monthly subscription cost thereafter,
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
We always prefer to engage directly with customers and would value the opportunity of discussing the feedback you have provided within your recent review by inviting you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.
Our contact details can be found here:(https://ukcreditratings.com/credit/contact)
Kindest regards
UK Credit ratings support team
Money was taken out of my bank account…
Money was taken out of my bank account when I hadn’t taken out any subscriptions.i will be in contact with my bank regarding trying to get my money back.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Mr Bowjangles,
We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.
Based on the username and public profile you have used within your online review, we are obviously unable to identify you or an account that may have been created in your name.
To ensure our customers are never signed up unknowingly to the service we provide, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms must be agreed to before an account can be activated.
We clearly describe the nature of our Financial Monitoring service at the point of sale, ensuring customers can decide for themselves if the service will be of use to them prior to creating an account.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
We always prefer to engage directly with customers and would value the opportunity of discussing the feedback you have provided within your recent review by inviting you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.
Our contact details can be found here:(https://ukcreditratings.com/credit/contact)
Kindest regards
UK Credit ratings support team
scammers
scammers. DO NOT involve yourself with this company. Never heard of them in my life but charged 25 out of my account randomly
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Kanaan,
We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.
Based on the username and public profile you have used within your online review, we believe we have managed to locate the account you had recently created.
We believe that you posted your review on May 27th then sent an email to our support team to cancel your account which we actioned the following day, we had also issued a refund for the one month’s subscription that was debited from your account.
To ensure our customers are never signed up unknowingly to the service we provide, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms must be agreed to before an account can be activated.
We clearly describe the nature of our Financial Monitoring service at the point of sale, ensuring customers can decide for themselves if the service will be of use to them prior to creating an account.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and its benefits without limitation, and cancel without charge should the service not meet their expectations.
We always like to engage directly with customers and would value the opportunity of discussing the feedback you have provided within your recent review by inviting you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.
Our contact details can be found here:(https://ukcreditratings.com/credit/contact)
Kindest regards
UKCreditRatings Support Team
Spoke to Michael who was very efficient…
Spoke to Michael who was very efficient and explained things very clear to me, pleasant and courteous so helpful.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Lorrayne,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Louis in customer service went over and…
Louis in customer service went over and above , advising me where to cancel the name attached to my credit report when my divorce is final . He offered this advice that I hadn’t thought about .
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Katie,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Great experience with Luis
Great experience with Luis
Highly recommendable service
Thanks
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Wisdom,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Scam Stay Away!
Misidentified themselves as selling a financial product directly. Have contacted the FCA to investigate. Complete scam.
3. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Craig,
We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.
Based on the username and public profile you have used within your online review, we believe that we have successfully located an account under your name, which you cancelled two days after creating it.
To ensure our customers are never signed up unknowingly to the service we provide, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms must be agreed to before an account can be activated.
We clearly describe the nature of our Financial Monitoring service at the point of sale, ensuring customers can decide for themselves if the service will be of use to them prior to creating an account.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
We always like to engage directly with customers and would value the opportunity of discussing the feedback you have provided within your recent review by inviting you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.
Our contact details can be found here:(https://ukcreditratings.com/credit/contact)
Kindest regards
UK Credit Ratings Customer Support Team
Enquired about a direct debit query Joe…
Enquired about a direct debit query Joe sorted straightaway. Quite informative too with helping.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Bob,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Antwort von UKCreditRatings
Hi Hareesh,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Lewis helped a lot over the phone
Lewis helped a lot over the phone
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Mev,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Absolute scammed
Absolute scammed, there are a few companies that do this. Charging people for services without making it clear they are charging. Scammed me for 2 months before I noticed. Customer service would not refund. Absolute scum.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Joseph,
We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have kindly done.
To ensure our customers are never signed up unknowingly, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms and future subscription costs must be agreed to before an account can be activated.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
We note that our original welcome email was successfully delivered a few minutes after you created your account and remains unopened, yet the email sent to you confirming the cancellation of your account has been received and opened on several occasions.
Customers can cancel at any time without charge, by email, telephone, live chat, SMS, Whats app, out of hours bot chat or directly via our cancellation link within our website footer.
Our Firms details appear next to each transaction on your bank statement, with a link to our extensive contact channels should you wish to cancel or query any payment.
As a gesture of goodwill, we had provided a refund for the two monthly payments you had made in respect of our services, we apologise if this was not communicated effectively to you.
We are disappointed that you have chosen to label our support team in such a derogatory manner and would value the opportunity of discussing the feedback you have provided within your recent review by inviting you to contact our customer support manager, who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.
Our contact details can be found here (https://ukcreditratings.com/credit/contact)
Kindest regards
UK Credit Ratings Customer Support Team
Caitlin was a great help
Caitlin was a great help, clear communication, very knowledgeable.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Lisa,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Thankyou so much for helping me…
Thankyou so much for helping me understand my credit report as it can be very scary when applying for a mortgage but the customer care was amazing and explained in full and put my mind at rest caitlin explained every section to me
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Cerys,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
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