Understood Care Bewertungen 

Catie at Understood Care in San Antonio was extremely knowledgeable about her profession and She provided swift information and services.
My first impression was Catie loves her career as a dedicated consultant, Also compassion for people whom need the most accurate advice..... etc.

Carl has been so kind & helpful. I would never have known what to do without his help!

I never knew advocates were available until the end of October of '26. Roslyn has been so nice and friendly it's easy to feel i can trust her. So far she's checking into 2 projects that I never dreamed I could qualify for. I think God sent her at a perfect time.

There is help available and there is no judgment. I am thankful for any and all Nancy has done for me.

Crystal helped me resolve several issues, one with Medicare and one with a DME provider. She stayed on top of it and guided me through to resolution. I couldn't be happier with someone's help and knowledge through these unfamiliar areas. I will ask for her expertise again, should I need it.

Tarra has been very helpful! Listening to everything I am needing as far as housings.

Lulu has went above and beyond to make sure I received the help that I need she is very professional as well as helpful she keeps me updated and also make sure that I'm doing well she has great research abilities and always forward them to me I couldn't ask for a better advocate to help me out I feel very blessed to encounter with her and we also still working on my dilemma and I want to thank Lulu in advance keep up the good work Lulu it really helps when someone is in a crisis and you understand 💐🙏🏾💐🙏🏾

From the start, Mercy proved that she is very resourceful and diligent in helping me get services and answers to what I need. I appreciate that she calls to check up and find out if I need help in my daily life.

Ms. Rosalyn has been very helpful to me. She has done a lot of research on my behalf. She has found coupons for me. She is very helpful.

Andrea my Advocate is amazing and listens to me and I really feel heard for once!!! She's sweet and funny and very in tune to my needs or concerns!!! She's better than my past Advocate with Solace Health. She's already made some headway for my scooter, in less than 2 phone calls!!!

My advocate Jay, is professional yet personal and very knowledgeable about the issue she’s helping me with. She is persistent and I’m happy she is helping me. I look forward to working with her. She is happy and helpful and always positive in all her interactions. A definite assist to the team.

I have had the greatest experience with Lisa. She has gone above and beyond to help me. She is nice and understanding and very helpful. Thank you Lisa b

Nancy is a great Advocate. Checks up on me and discuss where we stand at the time. We are not done. I have to see my Endocrinologist for a prescription. Nancy has been polite and professional and an easy laid back attitude. That makes you feel comfortable.

Hadel was awesome she helped me find places close to home as I had a stroke and can’t drive far. She is a keeper

Amanda has been so great helping me getting things and working with me to get the things that I really need could not ask for a better person to help me

Sharonda has been extremely knowledgeable and friendly in her frequently and consistently contacting me.

Lulu has called me every week to check on me she's very helpful with the resources she gives me im new to the area and she's helping me alot

Constance has been a delight to work with. She gave me hope at a time when we really needed it. She was very understanding if our situation and our first time not being able to eat or pay our water bill. The initial reason I called was to get help getting Medicare to pay for orthopedic shoes which can be quite expensive. Her help came compassionately, quickly and things happened much faster than I expected. I have gotten assistance for food water bill and spending tickets for what else we may need from Kung Soopers. Things are moving along except I haven't heard anything about Medicare and some orthopedic shoes. I'm hoping it didn't get lost in the shuffle of everything else. I haven't heard from Constance in days. I have questions and do not have a number to reach her at. So I feel like I'm dead in the water here. I hope you can help me get in touch with Constance.

Excellent customer service. Haley was calm and extremely helpful. Thanks Haley!