Ordering a UniKitOut box for my daughter for University was very easy. They liaised with her accommodation and it was waiting for her in her room when she moved in.
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Das sagen Bewerter
Only 1 box out of 3 arrived - can’t chase on moving weekends as their phone lines are closed. Made the experience of our first child heading to uni awful and stressful. We had to dash to local superma... Mehr ansehen
Unternehmen hat geantwortet
Ordered premier box for my daughter move to Manchester. The contains where great. It totally saved alot of running around to get things and deliver to the university (we are in London) It was a gre... Mehr ansehen
Unternehmen hat geantwortet
Good morning Emma and UniKitOut, Just a quick note to thank you for the excellent service. My daughter arrived at her student accommodation yesterday and found all essentials already in her room —... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachgeschäft für Bettwaren
- auch in
- Bäderstudio
- Bettwarenfachgeschäft
- Fachhandel für Küchenbedarf
- Haushaltswarengeschäft
- Universität
Vom Unternehmen geschrieben
UniKitOut is the UK’s leading student kit provider, and the leading name in student essentials. We’re proud to work in partnership with over 300 universities and private housing providers across the UK. Unlike traditional retailers, we’re authorised to deliver your kit directly to your accommodation before you even arrive. We’ve been supporting students with stress-free arrivals for years. As a trusted, family-run business, we take genuine care in every step – from packing to delivery – and it shows in the thousands of verified reviews from happy students who rely on us year after year.
Our promise to you with our Money Back Guarantee
Vom Unternehmen geschrieben
- We're here to help!
- We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. Please get in touch with our friendly team at sales@unikitout.com
Family-run, customer-focused & always here to help.
Shop in confidence with our Money Back Guarantee
We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. If you need anything at all, please get in touch with our friendly team at sales@unikitout.com
Kontaktinformationen
Unit 30, Oakwood Business Park, Old Great North Road, PE28 5XN, Sawtry, Cambridgeshire, Vereinigtes Königreich
- 0203 475 4751
- sales@unikitout.com
- unikitout.com
4,2
Gut
1142 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 62 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Brilliant service
Brilliant service. Easy to order and fast delivery with the items in tact; no breakages.
9. Juni 2025
Antwort von UniKitOut
Hi Katie,
Thanks so much for taking the time to leave such a fab review, we really appreciate it :-)
Wishing you all the best,
Emma
Great company!
UniKitOut has great customer service and promptly ships out orders. They have a large selection of useful items and they never disappoint. I'm glad to be their customer.
21. Mai 2025
Antwort von UniKitOut
Hi Nicholas,
Thank you so much for taking the time to leave such a positive review. I'm very happy to hear you've had such a great experience. I'm glad you're our customer too! :-)
Wishing you all the best,
Emma
Outstanding customer service despite product issues
I previously left a 1-star review, but I'd like to update it. I did received the wrong bedding and was disappointed with its quality. However, the customer service team at UniKitOut truly went above and beyond. They offered me a full refund and the option to resend a different product (which I declined, as I had already purchased replacements). Special thanks to Emma and Sarah for their help—your support made a big difference!
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von UniKitOut
Thank you so much for taking the time to update your review. Its really appreciated :-)
Wishing you all the best,
Emma
Lovely customer service but disappointing quality
The communication and helpfulness of the customer service team was outstanding and I am very grateful for all their assistance with getting my order in time for my arrival. Unfortunately the bedding itself has been quite disappointing. I did get the standard pack so I wasn't expecting amazing quality or anything but it is quite low quality, especially for the price paid. I found it very uncomfortable and ended up having to buy different bedding elsewhere. Again, the customer service can't be praised enough they were so lovely, unfortunately it was just the product that was a let down.
25. Jänner 2025
Antwort von UniKitOut
Hi Mia,
Firstly, thanks so much for your kind words about our customer service team, its lovely to hear they were able to support you and ensure your order arrived in time.
I'm so sorry to hear the bedding didn’t meet your expectations. Your feedback is incredibly valuable and I'll be sure to share your comments with our procurement team as we continue to review and improve our offerings every year.
We are incredibly proud to offer a 100% money back guarantee so please don't hesitate to get in touch so we can make this right for you.
Hope to hear from you,
Emma
Great customer service
10. April 2025
Bewertung ohne vorherige Einladung
Antwort von UniKitOut
Hi Noah,
So glad to hear you're happy :-)
Take care,
Emma
Convenient as I didn’t have room to…
Convenient as I didn’t have room to bring all my stuff from home. The quality is good (standard kit) but next time I will probably get next quality up.
16. Jänner 2025
Antwort von UniKitOut
Hi Owen,
Thanks so much for taking the time to leave this great review, we really appreciate it :-)
Take care and see you on the site again soon!
Emma
It was really great thanks
It was really great thanks. I did not have to bring any of my items for my room from my home. The email service was really positive. I would use this offer again if I needed to.
7. April 2025
Antwort von UniKitOut
Hi Santa,
Thanks so much for taking the time to leave a review. Its really appreciated.
Hope you are enjoying your time here in the UK.
Take care,
Emma
The utensils provided were not…
The utensils provided were not induction friendly and got spoiled in just 4-5 uses
31. März 2025
Antwort von UniKitOut
Hi Nuha,
Not sure if you have received my most recent email.
I'd like to clarify that after investigating your complaint, we found that the incorrect quality pans were indeed ordered.
While this occurred through no fault of our own, we have still processed a complimentary refund as a gesture of goodwill.
Take care,
Emma
Well everything was really great
Well everything was really great! But the pans and the utensils aren’t nonstick! I did though that it were nonstick but sadly I was disappointed by that one thing! Other than that it was good.
2. April 2025
Antwort von UniKitOut
Hi Mohammad,
I've sent you a couple of emails but have received no response. We hate to leave any customer disappointed.
Please reply to my email if you decide you would like to discuss further,
Take care,
Emma
Antwort von UniKitOut
Hi Klara,
I really appreciate your positive comments, thanks so much :-)
So glad to hear you are happy with every aspect of our service.
I hope you are enjoying your studies here in the UK.
Take care,
Emma
Quality of cooking utensils is below…
Quality of cooking utensils is below average, I expected little better quality.
1. April 2025
Antwort von UniKitOut
Hi Deepak,
Thanks for taking the time to leave your honest feedback.
I am really sad to hear you have been unhappy with some of your cooking items. We advertise a 100% money back guarantee and encourage customers to get in touch with any issues they may have.
I would appreciate you reaching out to sales@unikitout.com so we can look at resolving this together. Any feedback (no matter how negative) is invaluable to us as it helps us improve year upon year.
I hope to hear from you,
Emma
Average start
Average start. It was convenient to have everything delivered before my arrival, making the transition to university smoother. However, the kitchen items, in particular, are not great the pans are peeling, the cooking utensils don’t withstand heat well, and the kitchen towel isn’t effective for drying dishes. On a positive note, the bedding and towels are of good quality.
2. April 2025
Antwort von UniKitOut
Hi Colette,
Thanks so much for taking the time to leave a review. I'm glad to hear you were happy with our service and that you’re happy with the quality of the bedding and towels.
We take quality very seriously and invest a lot of time and resources into ensuring our products meet high standards so I am really sorry to hear that some of the kitchen items didn’t meet your expectations. Your feedback is appreciated as it allows us to make improvements where possible.
Please don't hesitate to reach out via sales@unikitout.com if you would like to discuss anything further.
Take care,
Emma
The quality of the frying pan and the…
The quality of the frying pan and the pot is the worst please change them
2. April 2025
Antwort von UniKitOut
Hi Omar,
After trying to contact you via email for the last couple of weeks with no response I guess you have resolved your issue.
Wishing you all the best,
Emma
Hassle free and good service though…
Hassle free and good service though slightly expensive.
1. April 2025
Antwort von UniKitOut
Hi William,
Thanks so much for taking the time to leave your review.
I'm so glad to hear you were pleased with your UniKitOut experience and found it to be helpful.
I'd love to hear further feedback regarding the pricing. Please don't hesitate to get in touch on sales@unikitout.com
Take care,
Emma
Absolutely NO stress on move-in day!
UniKitOut took away all the stresses of setting our daughter up in her room. As an exchange student from Canada we needed to limit what could be included in her suitcase. Pots and pans, sheets and duvet, towels… not going to happen. Thank goodness we found UniKitOut! She showed up to her room and her box was already there! She was able to cook a meal the same day and had a comfy bed to sleep in her first night! As a mom I felt so much relief knowing she had everything from bedding to towels to kitchenware without having to go shop for it in a new city let alone new country on her own! UniKitOut you are awesome!!!
7. Jänner 2025
Antwort von UniKitOut
Hi Jen,
I honestly can't express just how grateful I am for your amazing review. It means so much to hear that UniKitOut played a part in making your daughter’s transition smoother and stress free.
Moving to university can be an exciting but overwhelming experience, and knowing that our service helped ease that process for your family is incredibly rewarding. Thank you for sharing your experience, it truly makes all the difference to us!
I hope O is enjoying her studies here in the UK.
Wishing you all the best,
Emma
Bad quality with a lot of unnecessary…
Bad quality with a lot of unnecessary plastic. The cloths to clean the dishes leave traces and so do not clean correctly. Idem for the sponge which died in a couple of days.
Made me buy towels, sponges, bed sheets and cloths when I bought the kit to avoid it.
Too expensive for the low quality
2. April 2025
Antwort von UniKitOut
Hi Iroise,
I am sorry to read you are unhappy with some of the items you purchased. I have tried to contact you multiple times to ask for some further feedback regarding your experience.
Please check your inbox :-)
Emma
Really good service
The attention and client service was excellent!! They attended my concerns really quickly and gave me real solutions. With UniKit you will be heard and you will receive the attention and service you need.
2. April 2025
Antwort von UniKitOut
Hi Vicente.
All the team at UniKitOut really appreciate your kind words. I am so happy we were able to resolve your concerns together.
Wishing you all the best,
Emma
Quick easy efficient
Quick easy efficient & not badly priced either - to easy to order
24. Jänner 2025
Antwort von UniKitOut
Hi Grant,
Thanks so much for taking the time to leave this review, I really appreciate it :-) Pleased to hear you found the process so easy.
I hope E is settling into student life here in the UK.
Take care,
Emma
Simple easy process
Simple easy process. The packages are filled with useful items and the convenience for international students was great!
1. April 2025
Antwort von UniKitOut
Hi Kayla,
Thanks so much for leaving such a great review. Its really appreciated :-) I'm so glad to hear you had a positive experience using UniKitOut.
Hope C is settling into student life here in the UK.
Take care,
Emma
UniKitOut's service helped tremendously…
UniKitOut's service helped tremendously in making my arrival as an international student go smoothly. My bedding was in my room when I walked through the door.
14. Jänner 2025
Antwort von UniKitOut
Hi Tia,
Thanks so much for leaving such a fab review! Its really appreciated.
I hope you are enjoying your studies here in the UK.
Wishing you all the best,
Emma
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