Urban buck Bewertungen 

24
TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

My order has been sitting in my hometown distribution center since 12-26-24. They are no longer responding to my emails. Assuming the product is actually there, it could be delivered within 15 minut... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I purchased two Anakin Skywalker gauntlets because I was unsure about sizing. Both packages arrived quickly and the quality of the product was better than expected! I am really pleased with what I rec... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I purchased a neon hoodie from Urban Buck, though i got the shipping a bit late from the time given but the quality and fabric is up to mark. The most appealing part is the vibrant color which exactly... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered a lightweight quilted puffer jacket as recomended by one of my collegue. I was in search for this design and yes my decision was right to made a purchase from Urban Buck. Firstly, i bit co... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Westernkleidung

Vom Unternehmen geschrieben

Urban Buck is a one-stop shop for all of your urban fashion needs. Urban Buck takes pride in our vast selection of products ranging from streetwear to footwear and everything in between. Our goal is to provide the best customer service and a wide variety.


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

24 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,3

Alle Bewertungen

(24)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

No delivery no support

My order has been sitting in my hometown distribution center since 12-26-24. They are no longer responding to my emails. Assuming the product is actually there, it could be delivered within 15 minutes.
I also paid for shipping protection but nothing on the website to utilize it. Seems fishy.

26. Dezember 2024
Bewertung ohne vorherige Einladung
Urban buck-Logo

Antwort von Urban buck

Dear Todd Venneri

We sincerely apologize for the inconvenience you’ve experienced. This is certainly not the level of service we aim to provide, and we deeply regret the delay and lack of communication on our end.

Could you please share your order ID with us so we can immediately investigate the issue? Once we confirm your order details, we will prioritize resolving this matter, including offering you a refund if necessary.

Thank you for bringing this to our attention. We value your patience and understanding, and we’re committed to making things right for you.

Best regards,
Robert,
Customer Support Urban Buck

Bewertet mit 1 von 5 Sternen

I would give 0 stars if possible

I would give 0 stars if possible. This company is a scam. I paid for expedited 3-5 day shipping and my order was delivered to the wrong address 19 days later. Their customer service number is fake and email only generate an auto reply where no one follows up. Do not order from this company.

12. Juli 2024
Bewertung ohne vorherige Einladung
Urban buck-Logo

Antwort von Urban buck

We are truly sorry for the disappointment and inconvenience you have experienced with your recent order. We understand how frustrating this situation must be and deeply regret the delay and misdelivery of your package.

Please check your inbox, as we have issued a full refund, including the expedited shipping fee you paid.

We want to assure you that we are not a scam. As a newly launched online business, we are currently facing some technical and communication challenges. Our team, including the owner, is dedicated to resolving these issues promptly.

Once again, we sincerely apologize for the trouble caused. As a gesture of our apology, you do not need to return the parcel. Please accept it with our heartfelt apologies.

Thank you for your understanding and patience.

Best regards,

Bewertet mit 1 von 5 Sternen

There jacket size do not fit the…

There jacket size do not fit the American standard ordered a large and they send me a 2xl which is short in the arms and tight in the chest,and I have tried to email them for a refund and the don’t answer emails it’s been a week, also it took over a month for pkg to arrive, be AWARE

4. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company is a scam

This company is a scam. Do not order. They say they are in Dallas, but I was charged an international POS fee when I ordered. I was charged but never received the product.

14. März 2024
Bewertung ohne vorherige Einladung
Urban buck-Logo

Antwort von Urban buck

Hello Chris

Thank you for providing your feedback on Trustpilot. We're sorry to hear about your experience with our products and policies.

To assist you further and address your concerns, could you please provide us with the Order ID associated with your purchase and some details about the product you received? Additionally, kindly let us know if you placed your order directly on our website or through Amazon. If possible, please provide the name or any details of the product you ordered.

This information will help us investigate the matter thoroughly and provide a suitable resolution.

We value your feedback and aim to ensure the best possible experience for our customers.

Looking forward to your response.

Best regards,
Jack Samuel
Customer Support - Urban Buck

Bewertet mit 5 von 5 Sternen

High quality

Quick shipping. Shirt arrived and I was surprised at the high quality. Its a white shirt but is thicker and softer than I expected. The pink is also vibrant.

17. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This workout top is amazing

This workout top is amazing! It feels so comfortable, even when I sweat! I love the material and the color, I will be using this a lot!

15. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

High Quality Shirts

I received the women's 3/4 length baseball tee and really have been loving it so far! The size was true to my standard size and the material is super soft. I like the bold neon sleeves that accent the shirt and make it pop. Highly recommend!

14. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Anakin Skywalker gauntlet

I purchased two Anakin Skywalker gauntlets because I was unsure about sizing. Both packages arrived quickly and the quality of the product was better than expected! I am really pleased with what I received and customer service was great at assisting me with the return of the product that didn’t fit. I will for sure be buying from them again!

18. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I emailed your customer service 4x…

I emailed your customer service 4x because i was given the wrong item. customer responded once to ask for the order number which was in the subject matter of my first two emails. i responded again with the order number in the body of the email and did not get any more replies. I have contacted Paypal and will dispute this charge

16. Oktober 2023
Urban buck-Logo

Antwort von Urban buck

Dear Amalia Diaz,

We understand your disappointment in receiving the incorrect item and the challenges you faced while trying to contact us. We deeply apologize for any inconvenience caused and for the delays in our responses.

To rectify this, we will promptly send you the Kimber Puffer Jacket that you initially ordered. Kindly confirm the correct size to ensure a perfect fit this time. Your satisfaction is important to us, and we want to make this right for you.

We appreciate your understanding and patience throughout this process. If you have any further concerns or need additional assistance, please don't hesitate to reach out. We are here to help and ensure a smooth resolution.

Thank you for bringing this matter to our attention, and we look forward to making this situation right for you.

Sincerely,
Urban Buck
Customer Support Team

Bewertet mit 1 von 5 Sternen

I think I got scammed.

I ordered two of the same shirts for my daughter to match her friend. They were two separate shades of salmon color. Not hot pink like advertised, and again not the same as each other. One had cuts in the shoulder as well. I paid 9.99 for 3day shipping and it actually took12 days. The number listed is not in service and I’ve reach out 2 times to initiate a return an I haven’t gotten a response .

19. Oktober 2023
Bewertung ohne vorherige Einladung
Urban buck-Logo

Antwort von Urban buck

Dear Bridget

We sincerely apologize for the issues you've encountered with your recent order. Your feedback is essential to us, and we are committed to making things right.

Firstly, we are issuing a full refund for the incorrect and damaged items you received. You should have already received an email regarding the refund; please check your inbox.

Thank you for bringing these issues to our attention, and we look forward to resolving this matter to your satisfaction.

Sincerely,
Urban Buck
Customer Support Team

Bewertet mit 5 von 5 Sternen

I love my new shirt

I love my new shirt! The quality is high, it washed well and shipped fast! I would recommend Urban Buck 😊

8. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Can't beat the price

Can't beat the price! Fast shipping and great product, was happy I went a size larger than normal on my glove because it fits perfect.

25. August 2023

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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