Utilitydesign Bewertungen 

Really good communication.
I have just received my order from Utility this morning. It was delivered with care and right on time. Thank you to the two delivery guys who carried it up many flights of stairs! Great teamwork from both!

Great service from Shaun and the other folks at Utility Design. The piece came in great condition, the process was smooth, and they were communicative the whole time.

Recommend for sure.

We’ve recently relocated and consequently we have been in need of new lights and some furniture - we bought 3 Hay Pendants, a Flos Glo Ball Pendant, a Blomus Fera Side Table & a Ferm Living Plant Box on Stand. These arrived quickly and efficiently and are just what we needed. We’ve used utility for many years and have always been very happy with the service offered and the products delivered!

I placed a web order in September. The online shop made it clear that the item was out of stock. I received confirmation of the order and an apology that the order could not be fulfilled immediately, but I would be kept up to date by email. I received 2 or 3 such emails and the order was actually delivered before schedule and well in time to gift as a birthday present. Throughout the contact Utility Design has been affable, courteous and painstaking in its attention to customer services. I couldn’t rate them more highly. Thank you all. My only complaint is that the objet d’art that arrived was in every regard far superior to the photograph on the web site and they really don’t do themselves justice.

Timing respected, quick and efficient delivery

Delivery drivers were great. Really helpful. Installed the furniture perfectly.

1. Delivery team were very pleasant to engage with. Friendly, professional and efficient.
2. Checked the unit and asked us to also check it, before signing the paperwork.

Perfect and easy delivery of a USM Haller unit. Polite staff who placed the assembled unit exactly where I wanted it and made sure it was level and in perfect condition. They took the packaging away with them. All very quick. The unit looks beautiful.

The best furniture retailer, great to deal with, seamless delivery.

I was kept informed on my delivery and the gentleman who delivered it was super friendly and efficient. The whole process of buying from utility from picking fabrics to delivery has been great. Such warm, knowledgeable and honest interactions with all staff. Not just trying to get that sale.

Smoothly delivered
No problems

Very friendly and efficient.

We bought the iconic Noguchi coffee table and Utility made the purchase and delivery super smooth. It's so exciting to have this design icon at the heart of our living room. We heart Utility!

Brilliant experience from initial enquiry to delivery! Even when I had an issue, the team went the extra mile to resolved it quickly and provided outstanding support. I'll definitely return and recommend them to others!

Poor experience in terms of length of delivery, very long

Staff very helpful and polite and had good product
knowledge I liked the item so much so that I ordered
another one which was sent by next day delivery with no extra charge and twenty five per cent off!
I shall definately support this business again as all
Businesses need our support especially if the goods are not made in China which I try to support Well done !

Great service, even put everything together for me!! and took away all the packaging

The whole experience with ultility team has been a pleasure. From leadership team being amazing hosts in the showroom, knowledge of team and advise and the delivery guys, also very knowledgeable of product and assembly. They have been 3 times recently and really care about assembly, complementary on purchase and take all excess packaging. 1st class