Uwumarket Bewertungen 

This site is extremely dubious, negative reviews are removed and positive reviewers are duplicated for orders with more than one item to make the amount of reviews appear larger. It claims the items are made in Texas but that is certainly not true.

Seems like these reviews are filling in now from the people buying the absurd amount of collab merch they are making now and from all their appearances in content and the consensus is don't expect to get your items for months and don't expect any customer support.

My experience is exactly the same, I made my first purchase on March 12th, as of writing that is 9 weeks/63 days/45 business days with no shipping. The reason I break this down is because in their shipping information they do specify that it can take up to 30 business days for shipment. I have contacted them and only received empty assurance emails days later.

I made two additional purchased March 18th (Two Posters) and March 23rd (Acrylic Standee.) After sending an my last email on May 10th, I received a shipping notification for my March 23rd order about an hour after. I have not received the order from March 18th either.

The Acrylic stand has come in and it was bigger than I thought it would be and the print and color is good quality. I will update regarding the quality of other items when I recieve them.

That said when it comes to this companies advertised shipping time and customer support. It clearly seems the shipping estimates are false claims. Their customer support may as well be non existent and I find it interesting how someone else has also received a shipping notification after emailing but no response that seems to be used to try to placate the consumer. I've had PREORDER items shipped from China come faster than this.

I find the lack of apparent infrastructure and fact the shipping estimates to be false leading me to believe that it is also a false claim that "Our products are made to order from our facility in Texas, U.S. Orders take up to 30 days for us to craft before we ship them out." It seems more likely that the average shipping time and through customs from China is 30 days and orders are taking longer to arrive and get through customs than their estimate assumed.

UPDATE: My First Order of just a mousepad has came in, 6/3/24 84 days after ordering. It is very low quality with a dull print, no edging and is made of very cheap material. This was an addon item for $4 so it is fine as an in bed mousepad not on desk, but the MSRP of $19 is absurd for the quality.

UPDATE 2: 6/13/24 3 months after ordering my order still has not been shipped

UPDATE 3: 6/30/24 My full sized non-addon order has finally been delivered 110 days after ordering. I have received 3 other PREORDER shipments from other companies that I made AFTER this order before receiving this order. The print is walmart/kohl's quality, the keychain is fine, and the posters are not the exact size specified causing them to not fit in the frame.

The support is non-existent replying with the same response each email and yet somehow still taking days to reply (might as well have been a bot,) from what I've looked up this is just a brand some retired cop from Washington runs with no business infrastructure, idk how vtubers are patterning with this company making them appear reputable. You're better off getting fake merch for cheaper and you'll get it faster.

update: Lucy Pyre mousepad is damaged after not even 2 month, while my old one(NOT from uwumarket!) thats over 2 years old still holds strong, uwumarket ofcourse does not care and offers the usual 10$ coupon that they throw at anyone with any issue, UWUMARKET NEVER AGAIN!

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my orders was marked as delivered right after i purchased it, support said its a bug and they try to fix it(spoiler: never happend until it was actually sent out)

i purchased "in stock" items only, it still took 11 weeks to be delivered.

taxes were charged on delivery aswell.(eu shipping, lame but kinda expected)

support answers were friendly and reassuring but NEVER with any specific details about anything or any timeframe. i spoke with them almost every week but never got much helpful answers except something like "it will be done some time, we dont know when".

In the last weeks they stopped responding and when i actually sent them the e-mail to cancel the order i surprisingly got just a few hours later an email back, not with an answer but with a shipping confirmation. ofcourse this was just a shipping label and only some days later it was actually shipped.

i would not order again despite them offering me a 20$ coupon for a next order.

as for the actual mousepads, the big one is fine(although its smaller than my last one, make sure to double check the size)

the smaller one is sadly bad. (the one that supports your wrist), my old one of the same style was larger. for reference my old one was 320grams and the new one is 280g, for my big wrists this makes a big difference.

i cant tell if its bad quality control or intentionally smaller.

"In some cases it takes up to 30 business days for your order to arrive, because we're making everything with love" my ass, total fraud of a company.
Months later, still nothing.

Update:
Emailed their customer support a few days after my initial review, and threatened to contact my bank and get my money back unless I didn't see anything happen real soon, and got a shipping confirmation 48h later.
Still took about a week for the order to actually ship after that though.

Pretty shady business, probably won't even think about shopping here again.

Bought 2 mouse pads back in January they said 30 business days for them to ship that was. 3 months ago and still have nothing

Bought a hoodie. Faulty Item delivered after paying an additional 20€ customs.
Company offered free replacement, I'll likely have to pay another 20€ customs which brings the price for 1 damn hoodie up to 140€.
Low-quality print. Peels off after just 1 wash.