Fast service, only problem was Royal mail delivered a day late. Probably due to the fact they are cr@p. Product is great and pricing is good.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The product supplied was of the customary high quality and the delivery was? Well I disagree with the description as express delivery. I would call it Hyper-Drive. Only Scottie on the Enterprise cou... Mehr ansehen
Good variety of options on offer with a competitive price. Quick delivery and carefully packaged. The best option for me on-line for these kind of products. 5 stars business.
Love Vape Mountain! Have been using them for years now. They dispatch within 24 hours so order arrives very quickly. Competitive prices and a vast range of quality products.
Unternehmensdetails
Vom Unternehmen geschrieben
Vape Mountain sells vaping and electronic cigarette products from around the world. Shop for the finest flavours at great prices with fast delivery.
Vape Mountain
Vom Unternehmen geschrieben
- Free Delivery Available
- We offer free UK delivery on ALL orders over £20. This way, you can stock up on your favourite flavours from the brands you love with ease.
- Save On Bulk Purchases
- We offer money-saving deals on a wide range of refill cartridges, cartomisers and pods. This makes it easier (and cheaper!) for you to buy the refill flavours you love in bulk.
- Brands You Can Trust
- We've years of experience working with popular vaping brands, so we're confident that you'll find your preferred e-cigarette from a name you can trust.
- Product Experts
- Whether you're new to vaping or you're a seasoned vaper, our dedicated team of product experts are on hand to help. If you'd like any information about any of our products, whether that's about device compatibility, flavour profiles, or any of our bulk offers, our customer care team are here to help. You may also find our Knowledge Centre useful, where you can find a wealth of information about vape brands, e-cigarette devices, and where in the world you can vape.
Kontaktinformationen
Unit 6 Union Court, Union Road, SW4 6JP, London, Vereinigtes Königreich
- 020 7501 1108
- helpdesk@vapemountain.com
- vapemountain.com
4,8
Hervorragend
554 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Excellent service
19. August 2024
Items arrived super quick and at a good…
Items arrived super quick and at a good price compared to other sites. Would purchase from them again.
26. Juli 2024
Good selection …
Have used this company for a long time now and never been let down. Always delivered on time. Safely packaged and competitively priced.
8. Juli 2024
Very prompt delivery
8. Juli 2024
Easy to use web site
Easy to use web site! Good value! Quick delivery! Cheaper than leading supermarkets!
19. Juni 2024
Quick in arriving,very helpful easy do…
Quick in arriving,very helpful easy do order even for me,
28. Mai 2024
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
I bought it twice and both times they…
I bought it twice and both times they sell what they don't have, they accept the order but after a few weeks they write that it's gone, very poor service.
3. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Vape Mountain
Dear Kestas,
Thank you for your feedback.
Please accept my sincere apologies for the delay and issues with your order.
I have raised an internal investigation so issues like this can be prevented from happening in the future.
I can see a full refund was actioned for you on 03/05/2024. If you have any further questions please email us at helpdesk@vapemountain.com
Kind regards,
Lakshan
Vape Mountain
I think your website is excellent and…
I think your website is excellent and the delivery of items ordered is very good.
26. März 2024
Fast efficient service
6. März 2024
Easily completed the order online
Easily completed the order online. Was notified on progress of delivery all throughout. Seamless service.
6. März 2024
Good price fast delivery
6. Dezember 2023
Take your money even when not in stock
So first time I ordered they were great. This time I’m sorry to say appalling. Delay on the delivery then only half the order arrived!! I called and was told the other half of the order which was a different flavour was out of stock! I asked why I wasn’t informed and why did they take my money knowing it was out of stock to which she apologised but couldn’t answer me but assured me I would have it within a couple days. Now almost a week later still nothing ! I called again and ask to speak to a manager and was told he was in a meeting and would return my call to sort this out. Now it’s almost 2 days later and no call still. And still no sign of my order. This is not acceptable!!!
3. Dezember 2023
Antwort von Vape Mountain
Dear Ms Marra,
Thank you for taking the time to review your recent experience.
Please let me start by sincerely apologising that your latest order with us was not delivered to you as promptly as we would have hoped.
Unfortunately and as advised to you, the shipment containing your items experienced unforeseen logistic complications, ultimately delaying your order.
Once again, I am sorry that we did not manage to keep you informed promptly.
I have looked into the tracking details for your order, and I can confirm that the second part of your order was dispatched to you as soon as it arrived at our warehouse, that being on the 12th of December. According to the order tracking, I can confirm that it has now been delivered.
I do appreciate that we could have been more proactive when communicating the delay with some of the items in your order.
In any case, I am delighted that your order has now been delivered in full.
Please let me know if you need anything further and I will be happy to assist.
Kind regards,
Victor
Vape Mountain team
Very good service .prompt and efficient.
21. November 2023
Would have expected a starter pack to…
Would have expected a starter pack to have included a charger. This was 😞. Otherwise good service.
9. November 2023
Antwort von Vape Mountain
Dear Susan,
Thank you very much for your feedback.
The starter packs come with the battery, the refills and a USB charger.
The USB can be charged via the USB slot in your computer or by plugging it into a USB wall plug to charge the battery.
I hope this helps, but please let e know if you need anything further.
Kind regards,
Tony
VapeMountain.com
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