Jane from customer service keep in touch with me from the moment I purchase my LV purse excellent customer service the quality of the purse is also very good I am a happy 😊 customer I will buy from... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I got a few bags through Jane, and I couldn’t be happier with my experience! Jane was so helpful and patient, answering all my questions and making the whole process easy and pleasant. I really apprec... Mehr ansehen
Unternehmen hat geantwortet
Great customer service by Jane and Emma! Beautiful bags and very quick delivery already have more stuff to buy. Legit site!
Unternehmen hat geantwortet
I was very nervous ordering for the first time, but the communication was constant and pleasant - thanks, Jane! When my order arrived, I was blown away by the quality! I couldn’t be happier with my fi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Taschengeschäft
- auch in
- Schuhgeschäft
Vom Unternehmen geschrieben
At VELLRUS, we believe that true style is defined by taste, not a price tag. We were founded with a simple yet bold mission: To bridge the gap between aspiration and reality. We understand the desire to own iconic designs – the timeless bags, the legendary shoes – without the restrictive retail markups.
Kontaktinformationen
Vereinigte Staaten
- +1 (445) 545 - 1686
- support@vellrus.shop
- vellrus.com
4,8
Hervorragend
43 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Great customer service by Jane and…
Great customer service by Jane and Emma! Beautiful bags and very quick delivery already have more stuff to buy. Legit site!
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful review, Stephanie! We’re thrilled to hear that you had such a positive experience with Jane and Emma, and that you were happy with the quality and quick delivery. 🤍
Your kind words and continued support mean so much to our team. We can’t wait to help you with your next finds!
Vellrus Support Team
Jane from customer service keep in…
Jane from customer service keep in touch with me from the moment I purchase my LV purse excellent customer service the quality of the purse is also very good
I am a happy 😊 customer I will buy from this company again
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful 5-star review, Tania! We’re delighted to hear that Jane was able to keep you updated throughout your order and that you’re happy with your purse and its quality. 😊
We truly appreciate your trust and support, and we look forward to helping you with your next purchase!
Vellrus Support Team
I got a few bags through Jane
I got a few bags through Jane, and I couldn’t be happier with my experience! Jane was so helpful and patient, answering all my questions and making the whole process easy and pleasant. I really appreciate her kindness, professionalism, and willingness to help with everything I needed. It was a pleasure working with her, and I will definitely be purchasing more bags in the future. Thank you, Jane, for your wonderful service! 💕👜
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful 5-star review, Yelena! We’re truly delighted to hear that Jane made your experience easy, pleasant, and reassuring. Your kind words about her patience and professionalism mean so much to our entire team.
We sincerely appreciate your trust in Vellrus and look forward to helping you with your next bags!💕👜
Jane was very responsive and the…
Jane was very responsive and the product was everything I could of asked my for my wife lived the heels and purse
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Jane was able to provide responsive service and that your wife loved the heels and purse. It means a lot to us that you chose Vellrus for such a special purchase.
We truly appreciate your support and look forward to helping you again in the future!
Beautiful purse and wonderful customer…
Beautiful purse and wonderful customer service. I can't wait to buy another one. Jane was wonderful to work with.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you love your purse and had such a positive experience with Jane. Your kind words mean a lot to our team.
We truly appreciate your support and can’t wait to welcome you back for your next purchase! 🤍
Jane was excellent in customer service…
Jane was excellent in customer service she kept me informed on next steps and shipping information.
4. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful 5-star review! We’re delighted to hear that Jane was able to keep you informed throughout the process and make your experience smooth and reassuring. Your kind words mean a lot to our team. 🤍
We truly appreciate your trust in Vellrus and look forward to serving you again!
Love them
Deff a real site . Just got my items very nice quality stuff . Amazing customer service and very responsive. I highly highly recommend. Will be ordering again soon
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you were happy with the quality of your items and our customer service. Your trust and recommendation mean so much to us!
We truly appreciate your support and can’t wait to welcome you back for your next order. 🤍
I was very nervous…
I was very nervous ordering for the first time, but the communication was constant and pleasant - thanks, Jane! When my order arrived, I was blown away by the quality! I couldn’t be happier with my first purchase! It won’t be my last! I’ll definitely be back for more!
3. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful review! We completely understand how important that first purchase can feel, and we’re so happy that Jane and our team could make the experience reassuring from start to finish.
Most of all, we’re thrilled to hear that you loved the quality of your order. Thank you for trusting Vellrus — we can’t wait to welcome you back for your next purchase! 🤍
Great product
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your kind review, Carolyn! We’re delighted to hear that you’re happy with your purchase. We truly appreciate your support and trust in Vellrus!
My experience was excellent
My experience was excellent. Customer service helped me woth an issue with my first order and then they searched for the color I really wanted. My new bag is amazing! I am so happy with the quality.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for sharing your experience! We’re delighted to hear that our customer service team could help resolve the issue and find the color you were looking for. Most importantly, we’re so happy that you love your new bag and are pleased with the quality!
We truly appreciate your trust in Vellrus and look forward to serving you again. ❤️
Today I received my packages and I was…
Today I received my packages and I was pleasantly surprised, Jane was awesome with walking me through every step of the way!
I can’t wait to make my next purchase on VELLRUS
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful review, Geri-Ann! We’re thrilled to hear that your packages arrived safely and that Jane was able to assist you throughout the process. We truly appreciate your trust in Vellrus and can’t wait to welcome you back for your next purchase!
Vellrus Support Team
Beautiful bags
Beautiful bags! Jane provided superb customer service!
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful review, Barbara! We’re delighted to hear that you love your bags and had such a positive experience with Jane. Your kind words mean a lot to our team, and we truly appreciate your trust in Vellrus.
Vellrus Support Team
Jane is fantastic!!
Jane is fantastic!!! So helpful. Love, Love, Love my bag!!!!!
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your lovely review, Stacie! We’re thrilled to hear that you love your bag and had such a great experience with Jane. Your kind words mean so much to our team! ❤️
We truly appreciate your trust in Vellrus and look forward to serving you again!
Excellent Vellrus Experience
Excellent Vellrus customer service and experience from representative Jane! Nice quality product, stylish and fits well. Runs true to size too. Safe and timely shipping. Thank you!
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful review, Lark! We’re thrilled to hear that you had a great experience with Jane and our customer service team.
We’re also happy to know that you love the quality, style, and fit of your item. Your trust means a lot to us, and we truly appreciate your kind words about our shipping experience.
We look forward to serving you again in the future!
Love the belt
Love the belt. It’s perfect. Quick shipping and great quality. Impressed!! Will purchase from Vellrus again!!!
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful review, Larry! We’re delighted to hear that you love your belt and had a great experience with our shipping and service.
Your satisfaction means a lot to us, and we truly appreciate your trust in Vellrus. We look forward to welcoming you back for your next purchase!
Jane was the best at communicating with…
Jane was the best at communicating with me throughout the process.Texts always keeping me informed about my Chanel bag and wallet. Love my bag and wallet.Sent pics to make sure it was made right.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful review! We’re delighted to hear that Jane kept you well informed throughout the process and that you love your Chanel bag and wallet.
We truly appreciate your trust in Vellrus and look forward to serving you again!
I ordered some shoes
I ordered some shoes. I received good communication from order acknowledgement to shipping updates. They arrived less than 2 weeks later, by FedEx, and were of great quality, beautifully made, comfortable, and exactly as shown in the picture. I was very satisfied and would feel confident ordering from them again.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much, dear! We’re delighted to hear that your shoes arrived quickly and that you’re happy with the quality, comfort, and communication throughout your order. We truly appreciate your trust and look forward to serving you again.
Love the customer service very on top…
Love the customer service very on top and reliable service services. Love my bag excellent quality even better that the original Gucci love it and also I am waiting for other one. I just place the order for that one knowing that is going to looks nice that this one.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you so much for your wonderful review!
We’re delighted that you love your bag and had a great experience with our service. We truly appreciate your trust and are excited for you to receive your next order, dear.
The first bag that I purchased at a…
The first bag that I purchased at a very fair price came quickly. It was packaged beautifully. The LV box and even the tissue paper were branded with Louis Vuitton. I was so impressed with the bag, I decided to purchase another. This time, I purchased a “Gucci”. I received this within 3 days. Unbelievable! Again, the quality was impeccable. Packed very well. I had purchased a “Louis”from a different supplier of like kind. In fact, I purchased the bag before I purchased from Vellrus. I am STILL waiting for that purchase. I keep asking them for updates and I have finally received some and have been told that I may receive the bag in about 4 days. I ordered the item on 6/26. Of course, that is the last time I will be ordering from them. Vellrus is so much more customer oriented. I’m very happy with them.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
Thank you for this amazing 5-star review! We are incredibly happy to hear that you are impressed with the quality, beautiful packaging, and super-fast delivery of both your bags.
At Vellrus, putting our customers first is our top priority, and we are so glad we could provide you with a seamless shopping experience compared to your previous supplier. Thank you for choosing us, and we look forward to welcoming you back for your next purchase!
Emma from Vellrus rocks!
Emma from Vellrus was in touch with me from I placed the order until it was delivered. She was informative and reassuring. My bag came on time and is of great quality. Top tier customer service from Emma.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vellrus
We are so incredibly grateful for your beautiful words!
We always strive to make your shopping journey reassuring and stress-free, and we are absolutely thrilled that you love the great quality of your new bag! Thank you for choosing Vellrus, and we can't wait to assist you again soon!
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