From my initial phone call enquiry about a car to driving away with it, the service I recieved at Vertu Ford Gloucester was exceptional. I would highly recommend you ask for Tiegan as she was first c... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I only went into Gloucester Vertu BYD simply to look at a BYD Seal (and see if I could get a test drive)! - I had already ordered one through a leasing company, but never physially seen one. The serv... Mehr ansehen
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I recently purchased a van from Vertu, Bristol Road, Gloucester and I couldn’t be happier with both the van and the service I received. A huge thank you to Eddie and Connor, who were absolutely... Mehr ansehen
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Friendly salesman, but was a bit disappointed that even after I said I wanted to pay cash and explained why I was still asked by the manager why I didn’t want finance and did I realised it offered me... Mehr ansehen
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Unternehmensdetails
Über Vertu Motors - BYD Gloucester
Vom Unternehmen geschrieben
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktinformationen
Bristol Road, GL2 5YB, Gloucester, Gloucestershire, Vereinigtes Königreich
- 0330 012 2373
4,8
Hervorragend
119 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Harvey was really helpful and explained…
Harvey was really helpful and explained our options perfectly- arranged test drive and managed to get us a great deal on a Dolphin! We will be going back next year for a larger car. Excellent and seamless process
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Hi Richard,
Thank you for leaving this review. We are so pleased to hear that Harvey was really helpful and explained all your options clearly. It is great to know he arranged your test drive and was able to get you a great deal on your Dolphin.
We are delighted that the whole process felt excellent and seamless for you, and we look forward to welcoming you back next year when you are ready for a larger car.
Kind regards,
Danielle
The staff were extremely positive and…
The staff were extremely positive and helpful, Sam made the whole experience easy and enjoyable
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Hi Roger
Thank you for your lovely feedback. We're really pleased to hear that the staff were so positive and helpful, and that Sam made the whole experience easy and enjoyable for you. Your comments are truly appreciated.
Kind regards
Dawn
How quick and efficient ford are
Adam my sales person was so polite from walking in the main door Adam made us feel so welcome and comfortable. He explained everything so well and professionally.
I would recommend anyone to go to Ford Gloucester
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you for your wonderful review. I’m delighted to hear that Adam made you feel so welcome and comfortable from the moment you walked through the door. His polite and professional approach, along with the clear way he explained everything, really shines through in your feedback. We truly appreciate your recommendation for Ford Gloucester. Kind regards Keith
Painless procedure
Efficient service from well trained and knowledgeable staff
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you for your feedback. I’m pleased to hear you received efficient service from our well‑trained and knowledgeable team. Your comments are very much appreciated.
Kind regards
Keith
Antwort von Vertu Motors - BYD Gloucester
Good morning Terence,
Thank you for taking the time to leave your feedback.
I’m really pleased to hear that you felt well looked after during your experience. We truly appreciate you sharing your thoughts with us.
Kind regards,
Dean
Very friendly and helpful
Very friendly and helpful with getting my first car. Aaron and Georgina helped through the process.
31. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you for sharing your experience. It’s wonderful to hear that getting your first car felt friendly and supportive, and that Aaron and Georgina were there to guide you through each step. Your feedback is truly appreciated.
Kind regards,
Matthew
Adam Sefton was superb throughout
Adam Sefton was superb throughout, explained everything and very polite.
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
The staff at Vertu listen to your needs…
The staff at Vertu listen to your needs and help you to select a car within budget. They are knowledgeable and helpful.
31. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Professional and helpful
Appointment making for test drive was easy. We received a video of the vehicle in advance which was appreciated as we were travelling a distance to see the car. Tyler Stanton was very professional and helpful throughout the process.
29. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Good afternoon.
Thank you so much for your kind words! We are so happy to hear that Tyler was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Efficient and prompt service
Efficient and prompt service. Good guidance on stock to suit our budget and requirements.
12. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Good morning, Jeff .
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Very helpful and professional
Very helpful and professional
26. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Good morning, Thank you for your feedback. We’re really pleased to hear that you found the team helpful and professional. Your comments are very much appreciated. Kind regards, Kerry
We’ve had Ford cars for at least 30 yrs…
We’ve had Ford cars for at least 30 yrs , never been let down, the salesmen show you cars that you could be interested in but don’t push into a particular car.
17. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Fiesta ST Purchase
Picked up my new Fiesta ST from the team at Vertu Gloucester today. Well looked after throughout the purchase and overall received a very pleasant experience. Car was handed over with full tank of fuel and taxed for the year, which was a nice surprise. Thanks.
10. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
…changing to full electric
Great assistance when buying this Renault 5 electric car . Despite us being in our mid 70s changing to full electric was made easy by the helpful staff at this dealer ,particularly Christopher Harrison .
This car is really fun to drive and gave us just what we had been looking for.
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Christopher was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Excellent communication and customer…
Excellent communication and customer service throughout. Great handover on New Year’s Eve - able to drive away with confidence. Thank you Ethan.
31. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Ethan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Chris was the salesman l dealt with in…
Chris was the salesman l dealt with in the Gloucester branch who was extremely knowledgeable and didn’t make me feel pressured at all in buying a new car. He explained everything perfectly and was friendly and approachable.
The manager there Mo was very friendly and made sure there was plenty of coffee. He too was very approachable. I would recommend 100%. Thankyou for making this experience a good one
30. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Chris & Mo were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
The staff at vertu were friendly and…
The staff at vertu were friendly and helpful. I had so many people helping sort stuff as I moved house at time and made things difficult. But thanks to Adam. Mike. Etan. Iain and tyler we got there.
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Show room staff were exceptionally…
Show room staff were exceptionally pleasant, no pressure to purchase but were in attendance to impart information about the product.
The whole process of purchasing was relaxed with staff very helpful with navigating and explaining the documentation required and demonstrating the vehicle.
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Everything was prepared well and ready…
Everything was prepared well and ready for us.
We were treated very well.
The car was ready and waiting.
Happy to be looked after there for the next 3 years.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Great service from Ford Gloucester,
Great service from Ford Gloucester,
Tyler was great from start to finish, when purchasing our new car.
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Tyler was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
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