Cameron Sharpe was absolutely brilliant. He took over from Becky at Vertu Mini York as she went on Maternity Leave. Cameron was really good at keeping me updated with delivery of my new car and has be... Mehr ansehen
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Das sagen Bewerter
I felt like I was well looked after by Carl Baker at Vertu Clifton Moor, York, he wasn’t pushy he was very helpful & answered my questions thoroughly nothing was too much trouble & I received a follow... Mehr ansehen
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A friendly atmosphere and a knowledgeable member of staff made the process very easy. Staff member Ben Ray handled my purchase with care and sorted any issues.
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Absolutely outstanding service at Mini Vertu York. Becky has been dealing with me for over 6years now, she is incredible, so knowledgeable regards every aspect of Mini, not at all pushy, listens... Mehr ansehen
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Unternehmensdetails
Über Vertu Motors - MINI York
Vom Unternehmen geschrieben
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktinformationen
Clifton Moor Gate, MINI, YO30 4WR, York, North Yorkshire, Vereinigtes Königreich
- 0330 012 3938
4,8
Hervorragend
60 Bewertungen
Bittet Kunden um Bewertungen
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Hat 96 % seiner negativen Bewertungen beantwortet
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No pushy sales tactics just great, friendly service.
No pushy sales tactics just great, friendly service from Cameron.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Thank you for your feedback. We’re really pleased to hear that you appreciated the friendly service and our no‑pressure approach. Providing a relaxed and enjoyable experience is very important to us, and your comments are greatly valued.
Kind regards,
Keith
Great Car Buying Experience
This was the best car buying experience I’ve ever had due to Ben who was just excellent! He was friendly, not pushy and understood that the customer experience is what matters most. Highly recommend this dealership and Ben.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Thank you for such a fantastic review. We’re delighted to hear that this was the best car buying experience you’ve had, and it’s wonderful to know that Ben played such a big part in that. Providing a friendly, relaxed, and customer‑focused experience is exactly what we aim for, so your comments really mean a lot. We’ll be sure to pass on your kind words to Ben, who will be thrilled by your recommendation.
Kind regards,
Keith
Replacement Mini
We were looking to replace my mini and visited Vertu in York. The customer service was outstanding and Harry Wilcockson was brilliant. He is very knowledgeable and at no point pressurised us to buy which was really appreciated while we made our choice of replacement car.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Good afternoon Helen,
Thank you for sharing your experience. I’m really pleased to hear the team in York made such a positive impression and that Harry’s knowledge and relaxed approach helped you choose your new car comfortably and without any pressure.
I hope you’re enjoying your replacement MINI already.
Kind regards,
Dean
Our 4th Mini
The team at Vertu did a great job. Everything was done professionally and in a friendly and efficient manner. Ben Fay looked after us throughout the process, explaining everything and keeping us up to date at all time. We would certainly use them again, and can highly recommend them to everyone who wants to purchase a fantastic car and service.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Good afternoon Graeme,
Thank you for taking the time to share such a positive review. I’m delighted to hear that your experience with the team at Vertu MINI York was professional, friendly, and efficient throughout.
It’s great to know Ben Fay kept you well informed and supported at every stage — that kind of consistent communication really does make the process smoother, and I’m pleased it came across so clearly.
We truly appreciate your recommendation, and it’s fantastic to hear you’d choose us again in the future.
Kind regards,
Dean
Mini York- Thank you Cameron
Mini York are extremely helpful especially Cameron who has helped me purchase my second Mini. If you ever have any issues or questions they are happy to help in anyway.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Hi Kate,
Thank you so much for leaving us a fantastic 5‑star review. We’re delighted to hear that you’ve once again received such helpful support from the team at Vertu MINI York.
It’s wonderful to know that Cameron has been especially supportive in helping you purchase your second MINI. Returning customers mean so much to us, and we’re thrilled that you continue to feel well looked after.
We’re also pleased to hear that the team are always happy to assist with any questions or issues — your kind words will certainly be shared with them.
If you ever need anything in the future, we’re always here to help. Enjoy your new MINI!
Kind regards,
Liza.
Great People To Deal With
I bought a used Mini in August 2025 and the service was so good that when I had the opportunity to buy a brand new Mini, there was only one place I would go.
Shout out to Ben who really looks after his customers and a very big thank you to Stacy who dealt with the order and the whole process with us. The car arrived ahead of schedule and we were made to feel really special all the way through the process right up to collection, which was a great experience.
If you want really good advice and first calss service from a team that care then Vertu at York is the place to go.
Thank you agin to everyone at York.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Thank you, Mick, for taking the time to leave such a fantastic 5‑star review.
We’re delighted to hear that your experience with MINI York has been consistently exceptional — from your used MINI purchase in August 2025 to now collecting your brand‑new one. It’s wonderful to know that the service you received previously made us your first choice again.
A big thank you for recognising Ben for looking after you so well, and an equally big thank you for your kind words about Stacy, who supported you throughout the order and buying process. We’re thrilled that your new car arrived ahead of schedule and that you felt genuinely valued at every stage. Creating a special and memorable experience is something the team prides itself on, so your feedback truly means a lot.
Your recommendation and ongoing loyalty are greatly appreciated. Enjoy your new MINI — and thank you again from everyone at MINI York!
If there’s ever anything more you need, we’re always here to help.
Kind regards,
Liza
Excellent level of service from the…
Excellent level of service from the whole team. Special mention of Stacy Booth who did everything to make the whole process both enjoyable and to run smoothly.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Hi Stuart
Thank you for your excellent feedback. We're really pleased to hear you received such a high level of service from the whole team. A special thank you for mentioning Stacy Booth — it’s wonderful to know she went above and beyond to ensure the entire process was smooth and enjoyable for you. Your comments are truly appreciated.
Kind regards
Dawn
Absolutely outstanding service 🎈…
Absolutely outstanding service at Mini Vertu York.
Becky has been dealing with me for over 6years now, she is incredible, so knowledgeable regards every aspect of Mini, not at all pushy, listens clearly to all my wants & needs regards my car,
She is a ball of energy, so upbeat, accommodating & highly professional.
Tom the Manager is also a delight so friendly & sincere.
I will continue purchasing from this car dealer until I can no longer do so.
Fantastic team, amazing cars what’s not to love 🚘🎈♥️
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Thank you, Lisa, for leaving such an incredible 5‑star review.
We’re absolutely delighted to hear about your outstanding experience at MINI Vertu York. It’s wonderful to know that Becky has consistently provided exceptional service over the past six years. Your description of her — knowledgeable, attentive, energetic, professional, and never pushy — truly reflects the high standards she brings to every customer interaction. She will be over the moon to read your kind words.
We’re also thrilled that Tom, our Manager, left such a positive impression with his friendly and sincere approach. Together, Becky, Tom, and the entire team work hard to create a welcoming, enjoyable, and personalised experience for every customer.
Your loyalty and continued trust in MINI Vertu York mean the world to us. Amazing team, amazing cars — we couldn’t agree more! 🚘🎈♥️
If there’s ever anything more we can do for you, we’re always here to help.
Kind regards,
Liza
Everything was explained clearly so we…
Everything was explained clearly so we understood what was happening then and in the future. The workings of the instruments were patiently described so we knew what did what and we were were offered a follow up meeting in the future for any questions we might have
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Good afternoon Pauline,
Thank you for your thoughtful review. I’m really pleased to hear that everything was explained clearly and at a pace that worked for you. It’s great to know the features and instruments were walked through patiently, helping you feel confident with your new car.
The offer of a follow‑up meeting is exactly the kind of ongoing support we want customers to feel they can rely on, so I’m glad that was helpful too.
Kind regards,
Dean
Excellent service
Excellent service provided by Becky and Lucy at Vertu Motors York. I have been dealing with then for approximately 12 years and any small problem I may have had has been dealt with quickly and efficiently by all the team at Vertu.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Hi Beryl,
Thank you for the wonderful 5‑star review. It’s fantastic to hear that Becky and Lucy have looked after you so well over the past 12 years. Knowing that any issue — big or small — has been dealt with quickly and efficiently really speaks to the dedication of the whole team at MINI York. They’ll be delighted with your kind words and long‑standing trust.
Kind regards,
Liza
I recently visited the Vertu MINI…
I recently visited the Vertu MINI dealership in York to purchase & collect my new mini and received outstanding service from Becky. From the moment I arrived, she was friendly, professional, and extremely helpful. She took the time to explain everything clearly, answered all of my questions, and made the whole process smooth and stress-free.
Becky’s knowledge and attention to detail were excellent, and she genuinely cared about making sure everything was right. Nothing felt rushed, and I felt completely confident that I was in good hands throughout.
Becky is a real credit to the Vertu MINI team in York. I would highly recommend the dealership based on my experience and wouldn’t hesitate to return in the future.
Thank you again for such a great service experience.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Thank you for sharing such a fantastic review. We’re delighted to hear that Becky provided outstanding service during your visit to Vertu MINI York. It’s wonderful that she made the whole process friendly, clear, and completely stress‑free, and that her knowledge and attention to detail left you feeling confident throughout.
Becky is indeed a credit to the team, and we truly appreciate your recommendation and kind words. We look forward to welcoming you back in the future.
Kind regards,
Matthew
Fantastic car
Fantastic car, great dealership.
It’s sales person Cameron knows us inside out and makes us feel
Very welcome. This is our 4th car we’ve bought of him.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Thank you for your wonderful review. We’re delighted to hear that you’re enjoying your car and that Cameron continues to make you feel so welcome. It’s fantastic to know this is the fourth car you’ve purchased from him, and we truly appreciate your loyalty and trust in our dealership.
Thank you again for choosing us.
Kind regards,
Matthew
Great
Cameron was great from the minute we walked into the showroom to the minute we drove off with our new car.
First time Mini drivers and so far we love it.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Hi Laura,
Thank you for your brilliant 5‑star review. We’re delighted to hear that Cameron looked after you so well from start to finish. It’s great to know your first MINI experience has been such a positive one — we hope you continue to love every moment in your new car.
Kind regards,
Liza
First mini purchase
Cameron and Ben at Mini were really helpful. Both answered my questions and provided relevant information. I’ve only driven manual cars previously and Cameron took me through how to drive the automatic Mini Cooper and supported me as I test drove the vehicle. Vertu provided a professional service and have since supported me following the purchase of my Mini. I would highly recommend Vertu - York for its customer service and approachability- well done, one very happy customer.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Good morning Sue,
Thank you for taking the time to leave such a thoughtful review. I’m really pleased to hear how helpful Cameron and Ben were, answering your questions and making sure you had all the information you needed. It’s great that Cameron supported you so well in moving from a manual to an automatic and made the test drive a comfortable experience.
I’m delighted to hear that the professional service continued even after you took home your Mini, and that you’d highly recommend the team at Vertu York — feedback like this means a lot.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Dean
We were very well looked after by Carl…
We were very well looked after by Carl Baker and the team at Vertu York, from start to finish. We spent some time deciding exactly what specification we required, and then Carl found us a suitable car out of new build stock due for delivery in the next few weeks.
Very thorough handover with the car set up to our requirements, and it's been a delight ever since!
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Hi John,
Thank you for leaving this review. We are so pleased to hear that you were well looked after by Carl Baker and the team at Vertu York from start to finish. It is great to know that Carl supported you while you decided on the exact specification you wanted and was able to find the perfect car for you from the upcoming stock.
We are also delighted to hear that the handover was thorough, with everything set up to your requirements, and that you have been enjoying the car ever since.
Your feedback is very much appreciated.
Kind regards,
Danielle
So pleased with my purchase
Very friendly people . We dealt with Harry who was very knowledgeable and could answer all my questions.his tea making skills were excellent too.
Didn't really enjoy the negotiating side of the process - why do all garages do this ? " Hang on I will have to speak to my manager " "this car is about to go to auction if it's not sold"
I did have a query before purchase and left a message for Lucy to call me back - never received a call .
I also think it would be nice to acknowledge when payment is received .
Collection was easy and efficient . Harry went through everything with me and Ben introduced himself
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Hi Jeni,
Thank you for leaving this review. We're so pleased to hear you’re happy with your purchase and that Harry looked after you so well, his tea‑making skills are definitely a bonus! It’s great to know the collection process was easy and efficient too.
Sorry you didn’t receive a call back before your purchase, we’ll note this for future improvement and your feedback is appreciated.
Kind regards,
Danielle
Thank you, Cameron
I would like to thank Cameron for his impeccable service, making the whole experience of buying my new Mini both enjoyable and stress-free. He was helpful, attentive and kind.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Thank you for your lovely feedback. I’m delighted to hear that Cameron made your Mini buying experience both enjoyable and stress‑free. It’s great to know you found him helpful, attentive, and kind throughout the process. We really appreciate your kind words.
Kind regards,
Keith
The service was excellant
The service was excellant. Cameron was extremely helpfull, and full of knowlege about the brand. Everybody was very friendly and helpfull.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Hi David,
Thank you for your excellent 5‑star review! We’re delighted to hear that you received such great service from the team at MINI York. It’s wonderful to know that Cameron was extremely helpful and knowledgeable about the brand, and that everyone you met was friendly and supportive throughout your visit.
We really appreciate you taking the time to share your experience.
Kind regards,
Liza
We bought a mini in November 2025
We bought a mini clubman in November 2022 supported by Carl Baker, our sales executive, who was exceptional. As a result of that good experience we returned in November 2025 to have a look at upgrading to another new Mini. We were not disappointed. Carl once again was professional, friendly, helpful and had a thorough knowledge of the cars we were looking at. We have had our Mini for two months now and are thoroughly enjoying the new driving experience. Our thanks to Carl and the Vertu team, including Lucy, the Brand Manager, who made it such a pleasant experience.
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Thank you so much for sharing your experience with us. It’s wonderful to hear that your first purchase with Carl in 2022 left such a strong impression that you chose to return for your next Mini. We’re delighted that your second experience was just as positive.
Carl will be thrilled to know his professionalism, friendliness and product knowledge made such a difference once again. We’re also pleased to hear that Lucy and the wider Vertu team helped make the process smooth and enjoyable for you.
It’s fantastic to know you’re loving your new Mini and enjoying the driving experience. Thank you for your continued trust and for taking the time to leave such thoughtful feedback.
Kind regards,
Chloe
Cameron made the whole experience a joy…
Cameron made the whole experience a joy from start to finish
29. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - MINI York
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
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