Vertu Motors - Nissan Stockton Bewertungen 

66
TrustScore 4.5 von 5

4,6

Preston Farm Industrial Estate, Yarm Road, TS18 3RT Stockton-on-Tees, County Durham, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Hi vertu just like to thank everyone at the car dealership they could not have been more friendly and welcoming if they tried. Finley hugill was such a professional and helpful salesman cannot fault h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The salesman who helped me (Sahail) dealt with me in a very professional and (importantly) friendly way. He explained the process clearly from start to finish, and ensured a smooth purchase of the car... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Can’t not fault Jahaidul from the Stockton branch who was exceptional in his customer service when getting our new car! Honestly nothing was too much, he updated us throughout the whole process and w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Professional, helpful,knowledgeable and personable staff . Joanne ,sales exec, was a delight, answering all our questions straightforwardly and without jargon. We have dealt with the company for a... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Autohändler
  2. Kfz-Ersatzteilgeschäft
  3. Kfz-Reparatur und -Wartung
  4. Fahrzeughändler
  5. Gebrauchtwagenhändler

Über Vertu Motors - Nissan Stockton

Vom Unternehmen geschrieben

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Kontaktinformationen

  • Preston Farm Industrial Estate, Yarm Road, TS18 3RT, Stockton-on-Tees, County Durham, Vereinigtes Königreich

  • 0344 659 3947

4,6

Hervorragend

TrustScore 4.5 von 5

66 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(66)

13 058 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Stockton Nissan won’t be back again!

We have purchased Nissan Qashqia, quite new. I did purchase car from this dealership before but seems to be store gone down hill no one gets back to you if you email or call. Seller advised me that they don’t have office so they don’t check emails or have time. I have emailed store as car we have purchased has no new keeper slip, paid 12 months taxed but not showing its taxed, car has a white paint over all over interior of the car, alloys scratched so bad but been told like new condition, radio screen was scratched to bits. I have emailed customer services, manager Lee from store still no one got back to me. I have done a deal with car mats included but front car mats in the car but back of the car mats no where to be seen. Worst part is getting ignored by paying lots of money and specially returning customer purchased so many cars from Vertu no help whatsoever!

Hope someone be in touch and get this resolved

Kind regards,
Ferah

14. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hi vertu just like to thank everyone at…

Hi vertu just like to thank everyone at the car dealership they could not have been more friendly and welcoming if they tried. Finley hugill was such a professional and helpful salesman cannot fault him lovely man .would recommend this dealership to all my friends and family.thankyou so much

11. August 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Hi Colin,

Thank you for your wonderful review. We're delighted to hear that everyone at the dealership was so friendly and welcoming and that you felt well looked after throughout your visit. It's especially great to know that Finley Hugill provided such professional and helpful service and made such a positive impression.

We really appreciate your recommendation to friends and family and will be sure to pass your kind words on to Finley and the team at Nissan Stockton.

Kind regards,
Danielle

Bewertet mit 5 von 5 Sternen

Superb informed service from start to…

Superb informed service from start to finish. Super friendly and patient through the purchase

8. August 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Good afternoon Clive,

Thank you for your wonderful feedback, it’s great to hear you received such superb service from start to finish. We’re delighted the team were so friendly, knowledgeable and patient throughout your purchase, helping to make the whole experience such a positive one.

Kind regards,
Dean

Bewertet mit 5 von 5 Sternen

Excellent service from Vertu, Stockton!!

The salesman who helped me (Sahail) dealt with me in a very professional and (importantly) friendly way. He explained the process clearly from start to finish, and ensured a smooth purchase of the car he located for me from another Vertu dealership. Excellent service all round!!

15. Juli 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Thank you so much for your kind words! We are so happy to hear that Sahail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards,
Dawn

Bewertet mit 5 von 5 Sternen

Very helpful and professional sales…

Very helpful and professional sales team.

3. August 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Bewertet mit 1 von 5 Sternen

Dodgy sales practices.

Vehicle supplied not to the specification ordered. Sales team knew the specifications I expected as standard had been removed but never said anything, even though they knew some of the removed specs were an essential part of my order. Showed me a new car with all the specifications on I wanted to get me to order. Very dissatisfied with Nissan Stockton.

25. Juli 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean

Bewertet mit 5 von 5 Sternen

I have recently had my car in for the…

I have recently had my car in for the air con to be serviced and also a summer check, but prior to this I had a full service and MOT. I dealt with a lady called Emma, I could not fault her at all. She kept me updated on everything and when the car was returned to me, she had included a car wash and vacuum free of charge.
There’s a nice area to sit while you wait and a coffee machine for you to use free of charge.
Highly recommend this garage and Emma for there first class service.

5. August 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Good afternoon Sheila,

Thank you for your wonderful feedback, it’s great to hear Emma provided such excellent service and kept you updated throughout. We’re pleased the extra touches, including the complimentary wash and vacuum, helped make your experience even better. It’s also lovely to hear you enjoyed the facilities while you waited. We really appreciate your recommendation.

Kind regards,
Dean

Bewertet mit 5 von 5 Sternen

Can’t not fault Jahaidul from the…

Can’t not fault Jahaidul from the Stockton branch who was exceptional in his customer service when getting our new car! Honestly nothing was too much, he updated us throughout the whole process and was such a pleasure to deal with. Cars not to bad either!

20. Juli 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Thank you for your fantastic review.

We are delighted to hear that Jahaidul provided such exceptional customer service during your new car purchase. It's wonderful to know that he kept you updated throughout the process and made everything as smooth and straightforward as possible.

We're especially pleased to hear that nothing was too much trouble and that he was such a pleasure to deal with. And we're glad you're enjoying the car too!

Thank you for choosing Vertu Stockton and for taking the time to share your experience.

Kind regards,
Keith

Bewertet mit 5 von 5 Sternen

A Superb Experience

Professional, helpful,knowledgeable and personable staff . Joanne ,sales exec, was a delight, answering all our questions straightforwardly and without jargon.
We have dealt with the company for a number of years and have always been satisfied but more so on this occasion
We honestly could not have had a better experience.

By the way the car is superb and admired greatly by family and friends alike!

17. Juli 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Hi Keith,

Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that you received such professional, helpful, knowledgeable, and personable service from the team at Nissan Stockton.

It’s especially fantastic to hear your kind words about Joanne. We’re pleased that she was able to answer all your questions clearly and straightforwardly, helping to make the experience so enjoyable. As a valued returning customer, it means a great deal to us that you consider this to be your best experience yet.

We’re also thrilled to hear that you’re loving your new car and that it’s already attracting admiration from family and friends!

Thank you again for your continued loyalty and support. We’ll be sure to pass your lovely feedback on to Joanne and the team.

Kind regards,
Liza.

Bewertet mit 5 von 5 Sternen

Everyone was brilliant

Everyone was brilliant

17. Juli 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Thank you for your feedback. We’re delighted to hear that everyone was brilliant and helped make your experience such a positive one.

We truly appreciate you taking the time to share your comments.

Kind regards,
Matthew

Bewertet mit 5 von 5 Sternen

From the moment we dropped into Nissan…

From the moment we dropped into Nissan Stockton we felt noticed and welcomed but not hassled. We we wanted more information, a polite smile over to the staff saw us acknowledged, with staff introducing themselves to us, and asking if they could help in anyway.

22. Juni 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Hi J Kay,

Thank you for your review. We're delighted to hear that from the moment you arrived at Nissan Stockton, you felt welcomed and acknowledged without any pressure. It's great to know the team were attentive, approachable, and happy to provide information when needed. Creating a friendly and relaxed experience is exactly what we strive for, so your feedback is greatly appreciated.

Kind regards,
Danielle

Bewertet mit 5 von 5 Sternen

Excellent service from Nicholas Foley…

Excellent service from Nicholas Foley who made buying the car so easy and straightforward. He provided exemplary service and and will definitely be returning when I buy my next car

7. Juli 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Hi Kath,
Thank you for taking the time to leave such a fantastic 5-star review. We’re delighted to hear that Nicholas made the car-buying process so easy and straightforward for you. Providing exemplary service is exactly what we strive for, and it’s wonderful to know Nicholas delivered such a positive experience.
We truly appreciate your kind words and are thrilled to hear that you’ll be returning when it’s time for your next car. We’ll be sure to pass your feedback on to Nicholas and the team at Nissan Stockton.
Kind regards,
Liza.

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish.

Excellent service from start of purchase to vehicle collection. Over our 3 visits to the sales room we were helped by 6 staff of varying grades. All were polite, courteous and most helpful.

27. Juni 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Hi Oxenholme Guy,

Thank you for your feedback.

It's fantastic to hear you received excellent service from purchase through to collection. We're pleased that everyone you met during your visits was polite, courteous and helpful, making the experience a positive one throughout.

Kind regards,
Danielle

Bewertet mit 5 von 5 Sternen

Honest friendly and helpful

We were treat in a friendly helpful and courteous manner throughout
Everyone was honest and straightforward throughout I drove away with the understanding that if need any help with the car it's not a problem to ask would definitely go back to vertu Nissan Stockton

12. Juni 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Thank you for your kind feedback. We’re delighted to hear that you were treated in such a friendly, helpful and courteous manner throughout your experience.
It’s great to know that the team’s honest and straightforward approach gave you confidence, and that you felt supported even after driving away. We truly appreciate your recommendation and look forward to welcoming you back to Vertu Nissan Stockton in the future.
Kind regards,
Matthew

Bewertet mit 5 von 5 Sternen

Constantly in touch keeping you…

Constantly in touch keeping you informed how the process is going. Extremely pleasant and very helpful. Make you feel very welcome when in the branch. Highly recommend this place

30. Juni 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Good afternoon Yvonne,

Thank you for your wonderful feedback, it’s great to hear you were kept informed throughout the process and felt so well looked after. We’re pleased the team made you feel welcome and provided such helpful support from start to finish.

Kind regards,
Dean

Bewertet mit 5 von 5 Sternen

I was looking for a new car and Jai in…

I was looking for a new car and Jai in Nissan Stockton was absolutely brilliant. Answered all my questions, offered advice and took me through the Nissan journey. Im so impressed with my new car. Big thanks to Jai a real credit to Nissan Stockton.

19. Juni 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Good morning Stephen,

Thank you for your fantastic feedback, it’s great to hear Jai provided such helpful advice and answered all your questions throughout your journey. We’re delighted you’re so impressed with your new car and that Jai made such a positive impression.

Kind regards,
Dean

Bewertet mit 5 von 5 Sternen

Nissan X -Trail

We called into the Nissan garage at Stockton, the following week we had booked a test drive. There was no pressure at all from any of the customer service team. In particular, Joanne Drysdale was professional from start to finish, everything was explained. We said that we would think about it and get back to her. We only made it to our car!! and we had made our decision to buy a new car!!! Again, everything was explained to us. When collecting the car, again Joanne was brilliant. Highly recommend Joanne and the team and thank you, we love the car.

25. Juni 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Thank you for your fantastic feedback. We’re delighted to hear that you had such a positive, pressure-free experience and that Joanne provided professional and clear support throughout.

It’s great to know everything was explained well from your test drive through to collection, and that you’re so pleased with your new car. We truly appreciate your recommendation and will be sure to pass on your kind words.

Kind regards,
Matthew

Bewertet mit 5 von 5 Sternen

Friendly Professional Team

Jai was friendly and helpful when we arrived to consider a new car. He showed us what was available and arranged for a test drive. He has communicated well with us throughout the process and has always answered our questions in a respectful manner. His colleague,Peter who made the financial arrangements, was fair in his valuation for a part- ex and was helpful and supportive.
Everyone we have encountered has been extremely welcoming and buying our new car has been a positive experience.

22. Juni 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Hi Angela,
Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that Jai provided such a friendly and helpful experience from the moment you arrived, through to arranging your test drive and keeping you well informed throughout the process.
It’s also great to know that Peter supported you with the financial arrangements and provided a fair valuation for your part exchange. We’re thrilled that every member of the team made you feel welcome and that your overall experience of purchasing your new car was such a positive one.
We truly appreciate your kind feedback and will be sure to pass your comments on to Jai, Peter, and the rest of the team.
Kind regards,
Liza

Bewertet mit 5 von 5 Sternen

Excellent service all round, can't fault.

Excellent service all round from Keith and all his colleagues, can't fault it.

18. Juni 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Good afternoon Graham,

Thank you for your great feedback, it’s fantastic to hear you received excellent service and that everything met your expectations.

Kind regards,
Dean

Bewertet mit 5 von 5 Sternen

Fantastic sales service

Fantastic sales service. The sales advisor was a pleasure to deal with, nothing was to much trouble and he had a great knowledge of the vehicles I was interested in.
When the my purchase was handed over the dealershio manager also became involved introducing himself and chatting about the purchase.
Brilliant service.

12. Juni 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Nissan Stockton-Logo

Antwort von Vertu Motors - Nissan Stockton

Good afternoon Mally,

Thank you for your review. It’s great to hear that you received such fantastic service, with a knowledgeable and supportive approach throughout. We’re pleased the whole process felt smooth, and that the involvement of the dealership manager added to your experience.

We really appreciate your kind feedback.

Kind regards,
Dean

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