Very.ie Bewertungen 

Love the wide variety of goods available online and I also love the credit facilities to buy now pay later.

It was easy to order the goods I liked and they arrived very quickly. It was also very easy to return the goods that did not suit.

Very happy, great product, reasonably priced, reliable delivery.

Amazing offers, great support with money off codes and the speed of delivery of my items is second to none. Thank you

My items were delivered immediately. And as ordered. I’m very pleased.

Great service .Quick delivery.

Been a customer for years ! Never had an issue with products or customer service !

I received mu item on time
The quality and finish were outstanding
I would highly recommend this service

Very satisfied customer

Everything was excellent no problem at all.

Extremely disappointing experience – Very's handling of my order has been unacceptable

I placed my order with Very on 1 September. At the point of ordering, Very's customer-facing website advertised delivery within 8 days, and I was told the latest expected delivery date was 8 September.

What I find particularly concerning is that I was subsequently told Very's internal systems work on a 10-day timeframe. If Very's actual delivery timeframe is 10 days, why is the customer-facing website advertising 8 days? In my opinion, advertising one timeframe to customers while internally allowing another is about as close to false advertising as it gets.

The promised delivery date came and went without delivery or any meaningful update. The information available from Very has also been incredibly inconsistent. One of their systems showed 8 September, while another showed 21 September. Their social media team explained that the customer-facing tracking is based on courier updates, while their internal system shows a separate "promised delivery date". They even acknowledged that a previous adviser had given me the promised date rather than the courier's estimated date.

This leaves the customer completely in the dark. I shouldn't have to reconcile Very's internal system with the courier's tracking to work out where my own order is.

The situation is even more confusing because the courier has actually received the order and scheduled the delivery. It was received on a Thursday and processed, assigned and scheduled for delivery the following Monday — just three working days to handle and arrange delivery of a large item, which I consider perfectly reasonable. I have no issue whatsoever with the courier's handling of the order.

Despite the courier having the order, Very have told me that the courier is still waiting for stock to arrive. Very also didn't have a valid tracking number for the courier when I called — I had to correct the tracking number they had on their system and give them the correct one. This is a pretty extraordinary disconnect between Very and the company actually handling the delivery.

I've had to spend approximately 45 minutes on phone calls and another 40 minutes on webchat, as well as contacting Very by email and social media, simply trying to establish what is happening with an order I've already paid for.

On 9 September, Very told me their latest courier update was from 4 September and said they would contact the courier to investigate. I was specifically promised that the adviser would personally keep an eye on the delivery and email me the courier's response.

That response still hasn't arrived.

Very also called me directly, confirmed my identity, and then put me on hold for around 10 minutes while I was at work. If you're going to call a customer, be ready to actually deal with them.

When I questioned why the delivery had been pushed so far beyond the original date, I was initially told it was due to an "incident that impacted deliveries". When I questioned how that could justify such a significant extension, I was then told that "subsequent scheduling and logistical adjustments" had extended the timeline further. That's hardly a satisfactory explanation.

The delay has also had a real impact. I ordered a mattress specifically to arrive within roughly a day of the bed. Instead, the mattress has now been sitting boxed up in my room for around a week, taking up space and being completely unusable while I wait for the rest of the order.

This isn't simply a case of a delivery being late. Delays happen. The problem is the misleading delivery timeframe, contradictory systems, incorrect tracking information, conflicting information about the status of the order, and repeated promises to provide updates that haven't been fulfilled.

I've spent far too much of my own time chasing Very for information that should be readily available to them. This experience has seriously damaged my confidence in ordering from Very again.

Great service ,fast delivery ,great selection

Brilliant quality on anything I bought i would highly recommend

Horrible service team ordered an Iphone for my work under my company name as delivery adress had to wait on call for 30 mins just to hear that invoice cannot have my company name and their automated voice menu is just so painful. Never buying again.

I ordered 3 items, I only received 2 of them. Basket is beautiful and I love the marble coasters but never got the towels.

My order has been awaiting custom clearance for 3 weeks and I was told by An Post to contact Very directly as the issue was not on their side. I received no update from Very. I connected them on multiple occasions but did on receive a reply. I called on the 4th occasion & was told my account would be credited within 72 hours. I would've never received a refund if it wasn't for my persistence.

I had a problem with a return & the lady I spoke with on the phone solved my problem straight away, no hassle at all.
Very professional and efficient

I started my Christmas shopping and the items were perfect,am delighted with them and came very fast

This is a great company. The service is excellent, and no problems with returns. The bills are very thorough.

Delivery is excellent. All orders have been on time and I've never been disappointed with any order, customer service staff are fantastic, very helpful

Brilliant very fast