Vine Apparel Bewertungen 

644
•
TrustScore 3.5 von 5

3,4

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

I have over a few years had a few orders from Vine Apparel and have noticed a steep decline in the quality of products Im receiving and will not be ordering again. Loose threads and crooked seams alo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Vine apparel was easy to shop with, fast delivery. Purchased the 'comfiest PJs Long - pink hearts'. Beautiful fabric, super soft. Great fit in pants, top large in comparison, but sleeves quite tight... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Have ordered a few times from Vine Apparel. I find the sizing very inconsistent. Recently purchased some stretch jeans and got my usual size (after website recommending I size down) and they are too s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Two separate orders, both ‘Sale’ items, four dresses in all. The quality is excellent, the fabric is soft and drapes beautifully and the sizing was exactly right. I ordered size 18 x3 and one in siz... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Modeaccessoires

Über Vine Apparel

Vom Unternehmen geschrieben

Hey beautiful, it’s Shelley here, owner and founder of Vine Apparel – welcome :)

I wanted to give you a little bit of an idea of how we came about, and what we are about, so here goes.

The word fashion has always intimidated me – I’ve always felt like it meant you needed to be a skinny little model buying expensive labels and looking perfect at all times. I’ve never been a skinny little anything but I LOVE dresses (and pockets, and buttons) and I like to feel good and be comfortable at ALL times. Jeans were my nemesis.

In 2009 I was 23, wanting new clothes all the time, but couldn’t afford the prices in the shops near where I lived (or didn’t want to pay them). So, I sourced some suppliers and decided to give our local markets a go. From there came clothes parties – where people could shop in the comfort of their own homes with their friends whilst I chatted and ate food, and it grew from there.

It seems like a lifetime ago now – I was doing 7 markets per month and 4-5 clothes parties a week, I can honestly say I absolutely slogged it. I hired a girlfriend to help 1 day a week, which turned into 7 days per week, and it goes on. I’ll put some photos below of how we started so you can see how hilarious it was. It blows my mind that it still works, and I continue to learn and make mistakes every single day.

What does Vine Apparel stand for?

Vine Apparel to me is about making it easy. Effortless. Taking the thinking out of getting dressed. We are reliable, in that you will always have something to wear, and that something will look good every single time you put it on. You know how something can look good one day but the next day you have no idea how on earth you wore it the day before? That doesn’t happen with our stuff.

We want choosing what to wear to be one less thing you need to think about.

You can rely on it. You don’t need to be skinny. Or tall. You can be you, and you can look beautiful, and you can feel beautiful, regardless of what’s going on in your world.

And we are affordable. Always. You can treat yourself and still pay your bills. Buy your kids (and yourself of course) an ice cream at the beach. You can still do life.

What are my favourite things about Vine Apparel?

Our customers, our community. I love that people come back! Honestly I do, both in store and online. I love that people know what they’re getting, that people come in to our stores knowing they’ll find something, they won’t have a shopping hangover after, and they will actually wear every single thing they buy from us, often.

And they are honestly the nicest people in the world. Feedback we get all the time is amazing, and my absolute favourite part is that they are real. Not all photo-shopped supermodels who could look good in a paper bag, they are real people.

Mums who are always on the go. 20 something year olds going to gigs or festivals, someone looking for a dress to wear to a wedding, someone, anyone – looking for something they can just throw on on those “I have nothing to wear” days.

I love that our range is so versatile, and so many things are people’s “go to” when they are in a rush, or have something on. And EVERYTHING IS COMFORTABLE!

I love my staff, I love them. I have the best humans in the entire world working with me, and I love every single day. My husband works with us now too, my children are a part of it, it’s just the absolute best.

I just love it, I do. And I especially love having people try things on which would usually be outside of their comfort zone, but they do, and they end up loving it. I think that’s my ultimate. And I love that I can be me, my very own dorky ridiculous self pretty much always wearing my thongs, and people can relate to it.

This is why our aim is not just to sell you clothes – we genuinely want you to get dressed, look in the mirror and smile.

If we can help you with anything, at all, or if you have any questions about anything we do, please get in touch.

Have a beautiful day,
Love Shelley & the Vine Apparel team x

Kontaktinformationen

3,4

Akzeptabel

TrustScore 3.5 von 5

644 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 56 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,4

Alle Bewertungen

(644)

37 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

I bought some jeans from Vine Apparel…

I bought some jeans from Vine Apparel the detail on the hem is terrible very untidy Terrible considering that that’s part of the detail of the jeans. Very disappointing

26. April 2026
Bewertung ohne vorherige Einladung
Vine Apparel-Logo

Antwort von Vine Apparel

Hey Dawn, we are so sorry to hear. Can you please reach out to us at customercare@vineapparel.com x

Bewertet mit 5 von 5 Sternen

I had an order that hadn’t arrived

I had an order that hadn’t arrived, and after sending an email I received a response immediately. ( it had been returned without a clear name/ address). Within a day I received my order and a refund for postage. Amazing communication and action. You can’t ask for better than that. Thankyou Vine Apparel ( and I love the dress I ordered)!

6. April 2026
Bewertung ohne vorherige Einladung
Vine Apparel-Logo

Antwort von Vine Apparel

Thank you so much Jenny, your feedback means so much to us x

Bewertet mit 5 von 5 Sternen

Best company I have ever purchased from…

Best company I have ever purchased from
The dress I first ordered was true to size
The service was impeccable
I messed up ordering a skirt twice
I phoned them and actually spoke to a human being who was very courteous and helpful and emailed me that it had been corrected for me
I will definitely be ordering from them in the future as it’s great knowing what company’s are both helpful and obliging and all the items I have ordered so far have been of high quality
Thank you

8. April 2026
Bewertung ohne vorherige Einladung
Vine Apparel-Logo

Antwort von Vine Apparel

Thank you for being such a wonderful supporter of us and what we do, we really are so grateful x

Bewertet mit 2 von 5 Sternen

Very poor refund processes

Very poor refund processes - I requested a refund instead of a gift card - I received neither after returning my product. Please keep your tracking number - as they will deny receiving it.

7. April 2026
Bewertung ohne vorherige Einladung
Vine Apparel-Logo

Antwort von Vine Apparel

Hey, thank you for your review. Please email us at customercare@vineapparel.com. You can request either a Gift Card or a Refund when you lodge your return, we are happy to help with your tracking of your item. Take Care x

Bewertet mit 4 von 5 Sternen

Vine apparel was easy to shop with

Vine apparel was easy to shop with, fast delivery.
Purchased the 'comfiest PJs Long - pink hearts'. Beautiful fabric, super soft. Great fit in pants, top large in comparison, but sleeves quite tight. Colour faded after one wash. Still lovely to wear

2. März 2026
Bewertung ohne vorherige Einladung
Vine Apparel-Logo

Antwort von Vine Apparel

Thank you for your Feedback Michelle, please send us a message at customercare@vineapparel.com and we can look into the fabric fading for you x

Bewertet mit 2 von 5 Sternen

Dress was way too big and too long

Dress was way too big and too long, went onto website only find they do not refund full amount, by the time I pay to return item I'll be $32:93 out of pocket, Very dissapointed I think I'll keep dress and take my dressmaking Scissors to it I think I can give it a better shape 🤷‍♀️ Vine reply only addresses P&P not the fact that after discount dress was $67 and refund was $55 hence with P&P $32 out of pocket sorry will not buy from Vine again 🤷‍♀️

1. April 2026
Bewertung ohne vorherige Einladung
Vine Apparel-Logo

Antwort von Vine Apparel

We want to keep our prices as low as we can, so yes, you do pay postage. We charge a flat rate of $8.95 for shipping and $11.99 to return if you select our label which doesn’t cover the cost, it merely contributes to it - doing this means we don’t need to increase our prices to absorb the “free shipping” cost. We are happy to see you were able to use our 15% discount for being a first time customer, saving you $11.85.

Of course, if you don't use our label you will receive the full $67.00. For further information please reach out to us at customercare@vineapparel.com x

Bewertet mit 3 von 5 Sternen

Poor Refund Experience, beware!

I ordered 3 dresses. 2 were kept and 1 returned. I am unhappy that I was not refunded the monies spent but, instead, received a gift card to redeem at another time. I question as to why my money was not deposited in my bank such that other online retailers do. This is the last time this site will be used!

30. März 2026
Bewertung ohne vorherige Einladung
Vine Apparel-Logo

Antwort von Vine Apparel

Hey Joanne,
We have checked your orders and noted that you requested a Gift Card when you lodged your return with us. We do offer a Refund on all of our full priced items. If you would still like to go ahead with the refund please email us at customercare@vineapparel.com x

Bewertet mit 1 von 5 Sternen

I have shopped here numerous times over…

I have shopped here numerous times over the years and have always been happy with my purchases. Unfortunately two of the dresses purchased this month have pilled just from wearing a seatbelt in the car which is very disappointing given the cost of the dresses.

11. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Just disappointing that you have to pay…

Just disappointing that you have to pay for returns. Ordered my size top, but it was huge on me. Would have needed to go down 2 sizes. I would have ordered another one in smaller size, but makes it a very expensive top when you have to pay for returns. I won’t buy from this online store again.

17. Jänner 2026
Bewertung ohne vorherige Einladung
Vine Apparel-Logo

Antwort von Vine Apparel

We want to keep our prices as low as we can, so yes, you do. We charge a flat rate of $11.99 which doesn’t cover the cost, it merely contributes to it - doing this means we don’t need to increase our prices to absorb the “free shipping” cost. X

Bewertet mit 1 von 5 Sternen

Contact with customer care 0/10

Tried to do a return, however no response to multiple emails, when I rang i was spoken to by a very abrasive team leader who continued to talk over me, stating multiple times it was ok for them to talk over me as they had the answers. Found there was an issue on their end, no apology just its sorted... will never use again due to this person's attitude and rude nature.

16. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Huge shoutout to Vine Apparel for their…

Huge shoutout to Vine Apparel for their outstanding customer service!

I recently had an issue with a faulty dress and their team could not have handled it better. They were incredibly understanding and easy to deal with, offering me a credit note promptly — and even told me to keep the dress to wear around the house or have repaired if I wanted.

It’s so refreshing to deal with a brand that truly stands by their products and looks after their customers. Thank you, Vine Apparel, for making what could have been a frustrating situation such a positive experience!

P.S. I love all my other Vine Apparel purchases.

11. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Beautiful dresses but difficult to get the size right

I love, love, love Vine Apparel dresses, they are exactly my style. However, the sizing is so difficult to get right online. Each dress has different measurements for the same size, so I cannot go by what I already own. I always use the size guide but because this may vary by 1-2cm (which I think applies to flat measurements, so could be 2-4cm in total) , I always end up sizing up, and so I now have quite a few dresses that are probably just a bit too big on me (although I still wear them). Returning purchases makes little economic sense after costs ($8.95 x 3 for shipping, and possibly a returns handling fee?). So all in all, I will probably not buy online any more, but only if I am near the Cromer store.

30. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The clothes are comfortable and…

The clothes are comfortable and stylish. I would like a few more plain coloured boho style blouses but love my recently purchased sleek boho blouse. Very good re returns and I am still wearing the first vine apparel summer dress I bought a few years back. The sizes are created for REAL women. So glad this company exists!

20. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended

Awesome product, quality and value.
Style descriptions are spot on, materials are lovely quality.
Delivery is prompt.
Return for a incorrect size that I made in error was resolved easily and refunded back to me quickly.
I highly recommend this online store.

24. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very disappointed with Vine Apparel

Very disappointed with Vine Apparel. Ordered a dress on sale weeks ago. Went into my email today….. received a message a couple on minutes later to say they had cancelled the order. Please don’t confirm order and then decide to cancel it weeks later.

4. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The Whitley jeans from Vine Apparel

The Whitley jeans in Indigo from Vine Apparel are just the best! I read the product description and sized down as recommended. They are the perfect fit and length, a gorgeous colour and very flattering. The team at Vine Apparel are just great to communicate with. Many thanks again!

28. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended

I just received my third order from Vine Apparel and I’m once again thrilled! The quality is good and prices are very reasonable and affordable. The size guide is always spot on. Love their clothes

24. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love my Stella dress…

I pruchased the Stella dress in navy for my son's wedding in Nov 24 and 5 days before the wedding I decided to buy the size smaller. It arrived in 3 days and I was so happy. It felt and looked amazing. I got so many compliments. I was also the celebrant which was special.

18. November 2024
Bewertung ohne vorherige Einladung
Vine Apparel-Logo

Antwort von Vine Apparel

YAY! We're so glad to hear that!! That has made our day!! x

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