Vivtone Hearing Aids Bewertungen 173

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The hearing aids arrived on time and in great shape. They are easy to use and, according to the user, they are very effective for amplifying sound. He hasn't tried the loud sound setting yet, but is g... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have tried a number of OTC hearing aids none of them worked. Until I tried Vivtone Supermini-b. At lowest volume I now hear other people perfectly. When I had an issue with one, Vivtone support reac... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Have been using my Xpure hearing aids for about 6 months and have just had a clinical audiology check and hearing test. The results were almost identical to the HA hearing in app test, which probabl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great hearing aids. Bought them for my father who mentioned he can hear clearly after wearing. Definitely recommend them.

Unternehmensdetails

  1. Hörgeräteakustiker

Vom Unternehmen geschrieben

Vivtone Hearing Aids is a company that specializes in providing high-quality over-the-counter (OTC) hearing aids at affordable prices to customers in the United States. --- Our goal is to make hearing aids accessible to anyone who needs them, regardless of their financial situation. --- We believe that everyone should have the opportunity to enjoy the benefits of improved hearing, and we strive to provide our customers with the best products and services possible.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

173 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 42 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

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Bewertet mit 5 von 5 Sternen

They stand by their product.

You can learn a lot when things don’t go as expected. In my case my Synvtunr would not reliably charge. After a email troubleshooting session a new unit was sent. There more naturally with these hearing aids than others I here well in general sound circumstances.

25. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I bought the lower priced hearing aids…

I bought the lower priced hearing aids and didn't like them very much, so I upgraded to the XPure model and I love them.
They have a built in hearing test that when it's done, it will upload the results to your hearing aids so you have a custom sound that's perfect for YOU!!
What a great idea!

26. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very satisfied customer 3301

I had issues with both Super Mini's. I worked on line with Cindy. She kept trying different setups, none worked. She had me return the aides and sent me another set. I must say that Cindy is a credit to your organization and because of her help I will be recommending your firm to others.

10. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely recommend

Works perfectly and I didn’t have to spend $thousands! I can hear the TV perfectly and I don’t need subtitles. Conversations are clear and easy to understand. Incredible easy to use. I’m 90 and I figured out how to use them with no assistance. Absolutely recommend these hearing aids.

20. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Purchased the Pro20 hearing aids as a…

Purchased the Pro20 hearing aids as a back up for my husband. Receive 3/16/26. When they were fully charged on 3/17/26, he tried to put them on. Did not matter what volume or mode, all they did was squelch constantly. He has had hearing aids for over 15 years. These are the worst product ever.

I have been trying to return them per their 45-day money back guarantee since 3/17/26 11:30am after trying them. First, she tried to upgrade me to bluetooth. His pirmary aid are bluetooth and of much better quality. Then I told I have to take a picture. the have the order they know what I order (two hearing aids, a charger and extra tubes/earbuds.

I have go to my CC company to dispute the charge.

DO NOT WASTE YOUR MONEY ON THE PRO20. IN FACT i RECOMMEND YOU LOOK AT A DIFFERENT MANUFACTURE.

21. März 2026
Bewertung ohne vorherige Einladung
Vivtone Hearing Aids-Logo

Antwort von Vivtone Hearing Aids

We are truly sorry to hear about your experience, and we completely understand why you feel so disappointed and frustrated.

When you purchased the Pro20 as a backup for your husband, you should have received a product that worked properly and a return process that felt clear and supportive. From what you described, we did not meet that expectation, and we sincerely apologise.

We are especially sorry for the trouble caused by the constant squealing issue. We understand that your husband has many years of experience wearing hearing aids, so we recognise that this was not simply a matter of adjustment, but a genuinely poor product experience.

We also regret that our communication about the next steps added to your frustration. We would like to clarify that the free upgrade offered by our team was only intended as a goodwill gesture to make up for the poor experience with the original product. It was never meant to affect, replace, or reduce your right to request a refund under our 45-day money-back guarantee. If you were not satisfied with the upgraded product either, you would still be able to apply for a refund and get a renewed 45-day money-back guarantee from the date you received the free upgrade product.

We are very sorry that this was not explained more clearly at the time. We understand how this may have made you feel that your return request was not being properly handled, and we are sorry for that.

Your feedback is important, and we take it seriously. We would still welcome the opportunity to review your case again and work toward a fair resolution. Please contact us at support@vivtone.com with your order number, and we will make sure a senior member of our support team follows up with priority.

Thank you for sharing your experience. We are sorry we let you down, and we are committed to improving both our products and the support we provide to our customers.

Bewertet mit 4 von 5 Sternen

Love the size

Haven’t had a chance to them through their paces just yet; however, the look and weight in my hand says we finally have a winner. This pair will be my 5th try. Wish me luck.

16. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I am not new to inner ear hearing aids…

I am not new to inner ear hearing aids and often struggled with fit, noise squealing and a itching in the ear canal while wearing previous aids.
All of this vanished with the purchase and use of my vivtone hearing aids. Coupled with really advanced hearing. I'm immensely satisfied and encourage anyone who is experiencing the issues I had with other hearing aids to try these out.

12. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

So far….so good!👍

I received my Vivtone SyncTune Hearing Aids in THREE days!!! Today is my third day wearing them and I can’t believe how many things I’m hearing! I’ve worn hearing aids for 7 years. I had two different brands and both were behind the ear style. I decided to go with “in the ear” this time. Although it will take some time to get use to feeling them in my ear, I’m very pleased with the quality of my hearing. They are definitely “user friendly” with no app to download. The charger sanitizes the aids as well as removes any moisture! All of this for more than 10x less than I paid for my last pair of hearing aids!!!! I’m early into using my Vivtone SyncTune hearing aids but I can definitely say “So far so good!” 👍

11. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Stop and Let's explore a better option!

Let's explore a better option! Unfortunately, this product falls short of expectations. Persistent connection and feedback issues have been a significant challenge. The customer service response time could be much better. I've reached out via email, call, and text, but answers have been slow to arrive. Interestingly, the Main Office address appears to be a self-storage unit, while the returns address is listed as a multi-tenant industrial park. When I opted for expedited shipping, it didn't quite live up to its promise. The tracking label number was provided days after payment, and shipping took several more days. Upon inquiry about these delays, the team recited policies without resolving the issue. The 'free trial' period comes with unexpected costs, as return shipping labels aren't provided, resulting in a $15 UPS fee. After returning the product, inspection took several weeks. Seeking a resolution, I filed a dispute with my credit card company and had my $400+ refunded. However, Vivtone Hearing declined my request for a $15 refund for return shipping. The Xpure Bluetooth model, priced at $549, wasn't worth the hassle and expense.

9. März 2026
Bewertung ohne vorherige Einladung

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