V-move Removals + Storage Bewertungen 

228
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent experience! The movers were fast, careful, and very efficient. The price was reasonable with no surprises, and they made the whole moving process easy and stress-free. I would definitely use... Mehr ansehen

Bewertet mit 5 von 5 Sternen

5STARS! the team were incredible - efficient, thorough, kind & worked so well to move our home. They were done in 5hrs which is so so much quicker than expected. They had helpful tips along the way to... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Overall, they are not bad doing the job. Having said that, they come 1.5 hours late. The removers are not experience in dissembling a recliner and a queen size bed has collapsed only days after remova... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The 2 guys,, I think there name are Gus and Guillermo were fantastic! I will definitely ask for them when i next move. they went about their business in such a professional way, not wasting any time... Mehr ansehen

Unternehmensdetails

  1. Transportdienst

Vom Unternehmen geschrieben

We are a Sydney home and office removals business that offers quality service for your local, regional, commercial and interstate moves. We are based in Sydney’s Inner West and are located in the Summer Hill/Dulwich Hill area. Our clients range from Sydney CBD and North Sydney offices, travel agencies, colleges to families moving house and students vacating units. Our removalists are hardworking, trained professionals who will treat your belongings with the utmost care. They will not stop until the move has ended! We have built a strong customer base with repeat clients whose needs we have come to know well and we would love you to join our happy customers too.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

228 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(228)

43 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

My recent move

The two guys, Salvo and Andrew arrived on time and were polite and professional. I showed them around then they had a quick discussion and immediately set to work. They were efficient, quietely spoken and packed the van well.
The move went well, nothing was damaged and the job was completed in a fair time.

30. April 2023
Bewertet mit 5 von 5 Sternen

Excellent

VMove was very easy to deal with from the first moment I spoke to them for a quote. The quote was easy, they arrived on time and did a great job. They were very careful with my antique furniture and they wrapped things that I hadn’t. At the other end they were very willing to put things in place for me. They did charge more than the original call out charge that was quoted. But other than that, I was extremely happy and would use them again and happy to recommend VMove. Cheers

22. Mai 2023
Bewertet mit 5 von 5 Sternen

Highly recommend V Removal …

Should change their name to Easy Removals. It was easy from first contact through confirming date, time and location to the removal itself. Great team, great value, highly recommend.

3. April 2023
Bewertet mit 5 von 5 Sternen

The best removal company!

The best removal company I’ve ever used. Excellent communication from the beginning and the most polite, hard working removalists. The move was a difficult one but they remained unruffled and helpful throughout. Great value for money. I would definitely recommend. Thank you sincerely.

18. April 2023
Bewertet mit 5 von 5 Sternen

Highly Recommend

Easy to book a last minute job. They were very accommodating.
Moving is stressing but the two guys on the day were fantastic and I will be recommending and using this company again.

15. März 2023
Bewertet mit 5 von 5 Sternen

my 2nd time using Vmove services

This is my 2nd time to use Vmove services, last time was back to 2018. As good, professional and the most important --- on time as ever, the two young men are very polite and quick. Well done Team, highly recommended !

26. März 2023
Bewertet mit 5 von 5 Sternen

The gteam arrivedpresented…

The team arrived on time well presented in uniforms with nice clean professional looking trucks.
They were very well organised and obviously know the business handling our products with care and attention.
The boys just knuckled down and got the job done so we look forward to that happening when they drop it off in a months time at the other end.

27. Februar 2023
Bewertet mit 1 von 5 Sternen

They hide charges and now tell you…

They hide charges and now tell you about them.

2. März 2023
V-move Removals + Storage-Logo

Antwort von V-move Removals + Storage

Dear Ahmad, thank you for the review.
It is really disappointed that you did not specify, what hidden charges you were charged.
We do not have any hidden charges, all our pricing is sent via email, at the time of inquiry.

Bewertet mit 2 von 5 Sternen

Excellent booking but very slow

Booking process was excellent, curtous and helpful. However even from a video, they underestimated how much stuff we had. So booked the smaller truck and had to do two trips. Sadly the removalist were very slow... time was of the essence. I ended up moving a lot of stuff out, then they slowly put in on the truck... slowly slowly slowly......

26. Jänner 2023
V-move Removals + Storage-Logo

Antwort von V-move Removals + Storage

Hi Ruth, our calculation worked out 24cbm, and the truck we sent you was 30cbm. Your removalists were experienced team, Salvatore has been working with us for 4-5 years, very good guy.. I can see that not everything was packed into boxes, so of course it will take longer, and they still need to take care of your items. To be fair if you need to move stuff it means you are not packed properly, everything has to be in boxes. Like, book and wine or tea chest. What I find if people are ready we are never too slow, whatever that means, it's not a sprint, it's marathon

Bewertet mit 5 von 5 Sternen

Paul and Salvo (hope the name is…

Paul and Salvo (hope the name is correct) were on time. They did not take breaks and were very accomodating with our requests.

Nothing got damaged, lost, scratched during the transportation, which was very good.

I have used VMove twice, they are reliable. Cost you a tad bit more than othere, but you get what you pay for

Highlight of the move was a lovely experience I had with Paul and Salvo, great guys! Hard-working and efficient.

19. Jänner 2023
Bewertet mit 1 von 5 Sternen

NEVER AGAIN!!

22. Jänner 2023
V-move Removals + Storage-Logo

Antwort von V-move Removals + Storage

Hi Xin Chen,
You cancelled your move. I Don't think it is reasonable to leave 1 star.

Bewertet mit 2 von 5 Sternen

Initially thought they were good then damage discovered

Friendly staff with good communication and competitive pricing. Unfortunately damage was done to both the walls of the home we were moving out of, notable scratches to our fridge door and a deep gauge out of our dining table leg. Our palms were also damaged/ bent beyond repair and stalks needing to be removed.

16. Jänner 2023
V-move Removals + Storage-Logo

Antwort von V-move Removals + Storage

Hi Allison, thank you for the review. I understand that there may be some scratches, but you never let us us on now about it. Even now you are implying, that we were somehow dishonest. Scratches on the walls from the home you were moving from, could have been visible easily on the day, or few days after the move. Maybe it's not even us who did it? Fridge door, again always put back together at the customers kitchen, not even after few days we heard a complain about it. Also the access was extremely narrow to get it in, you seemed happy for this accomplishment. The table leg. Again you did not inform us. I thought we did a good job, it's sad that you do not want to communicate with us to rectify the issues.

Bewertet mit 2 von 5 Sternen

The guys refused to take off their…

The guys refused to take off their shoes entering the carpet area. Can't believe if they would do that in rainy days too.

12. Jänner 2023
V-move Removals + Storage-Logo

Antwort von V-move Removals + Storage

Hi Channing, thank you for the feedback.
Just letting you know that, all movers are trained not to take off their shoes while on the job, as it is a work health hazard. The boys were moving really heavy items and of course they wanted to protect their feet. Once when I was inexperienced, I listened to customer demands like that, and the shelf fell on my toe, now I don't have a toe. And the customer was caring only about his red carpet stains. On rainy days we would put a blanket on the floor to minimize the damage , even though it is a health hazard too. For most customers they understand that this is already a compromise on our safety.

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