I ordered several hundred dollars of frames and received this email several days later, but still haven't received a refund. Do not order from here - despite the site being up and running, it... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I ordered several hundred dollars of frames and received this email several days later, but still haven't received a refund. Do not order from here - despite the site being up and running, it... Mehr ansehen
Unternehmen hat geantwortet
I ordered $400.00+ worth of frames from them almost 2 months ago. I got confirmation of the order, but have never received the order itself. I have not been able to track it, and customer service does... Mehr ansehen
Unternehmen hat geantwortet
I ordered 4 gold 8x12 frames from Vossington. They looked great when they came in, but the deep frame made it difficult to hang them. I used Ook 30 lb professional picture hangers and ended up having... Mehr ansehen
Unternehmen hat geantwortet
A classy and nicely made frame, beautifully packed and shipped. Easy to install art. After hours of searching, by car and web, yours is an elegant, relatively economical solution for a 16 x 24” poster... Mehr ansehen
Unternehmen hat geantwortet
Exclusive picture frames online.
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Vossington
High quality frame and arrived quickly!! Very well packaged and in perfect condition. Highly recommend! Thank you!

Antwort von Vossington
Phenomenal frames and customer service. Worth the extra few bucks for a higher quality product ran by a customer first company.

Antwort von Vossington
Thought I was buying a wood and glass frame. Instead it was all cheap plastic and the "glass" part has these sparkle spots in it. Very disappointed.

Antwort von Vossington
The frames look a little cheap, especially for the cost. I didn't realize plexiglass is soft and bendable; I thought it would be hard and more glass-like.

Antwort von Vossington

Antwort von Vossington
Transaction was simple easy and timely. Thank you.

Antwort von Vossington
Frame is exactly the style I was looking for and perfectly replaces one that was broken

Antwort von Vossington
The quality of these frames is NOT what they used to be. I’ve exclusively bought Vossington frames for the last 3 years. I pay more but they have the sizes and color I loved. But I ordered a new frame recently and the quality has gone way down. A frame I bought a year ago is much heavier, made from better materials, and just a much better quality than the new one that just arrived. If I didn’t know any better I’d think I ordered a cheap target frame. Not worth the extra money anymore. I’m so disappointed!

Antwort von Vossington
My frame arrived with a broken clip on the backboard. I spoke to customer service and requested another backboard. I sent the requested photos and problem was resolved. Everything done quickly and professionally. Customer service doesn't get any better than this. Thanks again Vossington.

Antwort von Vossington
I had a small problem with some of the frames I ordered and Hadisa addressed the problems immediately, going above and beyond. Very impressed with the Customer Service !

Antwort von Vossington
Overall quality of these frames has plummeted since my first purchase a few years ago. The frame colors didn't match, the weight of the frame is lighter, and the current product simply looks cheap next to the old one. I suspect the move from 'Made in Germany' to 'Made in China' is the reason for the compromised quality.

Antwort von Vossington
When I ordered these frames in the past, the backing of the frame was black. Now all the frames I've received recently are the color of cardboard and now look cheap.

Antwort von Vossington
We love our white wood, silver and light wood thin table and wall frames in different sizes. Will buy more!

Antwort von Vossington
Hi, the product was not the color I expected so I decided to return it. I contacted customer service via chat, but didn't receive a response although it has been a few days.
Edit: It turns out they were trying to contact me insistently and finally they got through. Sent me clear directions to return the item. Hence editing my review.

Antwort von Vossington
My initial frame arrive broken and the customer service was absolutely excellent. A new replacement frame was promptly shipped and arrived in perfect condition.

Antwort von Vossington

Antwort von Vossington
Waited for the 24 x 24 old gold frame to get back in stock. Shipped fast and packaged with great care. I was worried because it seems delivery companies don’t care about torn or ripped open cardboard. Love the frame! Totally beautiful and waiting for my signed print to go in it! Thank you very much! Pleasure doing business with you.

Antwort von Vossington
I tried to cancel about 5 minutes after I ordered b/c I ordered the wrong size however I could only email them (no cancel button) and I didn’t get a response until over a week later and the frame had already been delivered. All they could offer me was half my money back to keep it or a full return for my $ back. Not good enough.
*UPDATE*
I did receive a response from their team and the situation is settled. I do appreciate the response - at least at this juncture.

Antwort von Vossington
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