Vossington Bewertungen 

652
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TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I ordered several hundred dollars of frames and received this email several days later, but still haven't received a refund. Do not order from here - despite the site being up and running, it... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I ordered $400.00+ worth of frames from them almost 2 months ago. I got confirmation of the order, but have never received the order itself. I have not been able to track it, and customer service does... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered 4 gold 8x12 frames from Vossington. They looked great when they came in, but the deep frame made it difficult to hang them. I used Ook 30 lb professional picture hangers and ended up having... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A classy and nicely made frame, beautifully packed and shipped. Easy to install art. After hours of searching, by car and web, yours is an elegant, relatively economical solution for a 16 x 24” poster... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


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3,5

Akzeptabel

TrustScore 3.5 von 5

652 Bewertungen

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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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3,5

Alle Bewertungen

(652)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great quality for the money

Well-made, well-priced and high quality frames.

3. Dezember 2023
Vossington-Logo

Antwort von Vossington

.•♥•.¸¸.•♥•Julia•♥•.¸¸.•♥•.¸
Thank you so much for your review!

Bewertet mit 5 von 5 Sternen

High quality frame and arrived…

High quality frame and arrived quickly!! Very well packaged and in perfect condition. Highly recommend! Thank you!

1. Dezember 2023
Vossington-Logo

Antwort von Vossington

.•♥•.¸¸.•♥•Suzanne•♥•.¸¸.•♥•.¸
Thank you so much for your review!

Bewertet mit 5 von 5 Sternen

Phenomenal frames and customer service

Phenomenal frames and customer service. Worth the extra few bucks for a higher quality product ran by a customer first company.

1. Dezember 2023
Vossington-Logo

Antwort von Vossington

.•♥•.¸¸.•♥•James•♥•.¸¸.•♥•.¸
Thank you so much for your review!

Bewertet mit 2 von 5 Sternen

Thought I was buying a wood and glass…

Thought I was buying a wood and glass frame. Instead it was all cheap plastic and the "glass" part has these sparkle spots in it. Very disappointed.

1. Dezember 2023
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Antwort von Vossington

Sorry to hear about your disappointment. Unfortunately it's not possible to use real glass in frames you buy online because it will break in shipping. Our line of thin frames are using real wood veneer and are also among the thinnest wood frames on the market for a modern elegant look. Please get in touch with support at Vossington.com and we will do everything we can to make you fully satisfied with your purchase or otherwise you may return your frame for a full discount.

Bewertet mit 2 von 5 Sternen

The frames look a little cheap

The frames look a little cheap, especially for the cost. I didn't realize plexiglass is soft and bendable; I thought it would be hard and more glass-like.

28. November 2023
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Antwort von Vossington

Unfortunately it's impossible to sell frames with real glass online, because it will break in shipping. Plexiglass is more bendable than real glass, but once the frame is on the wall you will notice very little difference. Please contract support at Vossington.com and we will do everything we can to make you fully satisfied with your purchase or you may return the frame for a full refund. Our frames are high quality and especially our thin product line is very exclusive.

Bewertet mit 1 von 5 Sternen

The quality of these frames is NOT what…

The quality of these frames is NOT what they used to be. I’ve exclusively bought Vossington frames for the last 3 years. I pay more but they have the sizes and color I loved. But I ordered a new frame recently and the quality has gone way down. A frame I bought a year ago is much heavier, made from better materials, and just a much better quality than the new one that just arrived. If I didn’t know any better I’d think I ordered a cheap target frame. Not worth the extra money anymore. I’m so disappointed!

19. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Vossington

It seems that you have purchased our new basic model which is a bit more simple and affordable than our top line model which you bought before. Our thin exclusive model will probably cater more to your needs. Customer support is in touch with you to make sure you are fully satisfied with your purchase.

Bewertet mit 5 von 5 Sternen

Excellent customer service

My frame arrived with a broken clip on the backboard. I spoke to customer service and requested another backboard. I sent the requested photos and problem was resolved. Everything done quickly and professionally. Customer service doesn't get any better than this. Thanks again Vossington.

29. Oktober 2023
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Antwort von Vossington

.•♥•.¸¸.•♥•Dante•♥•.¸¸.•♥•.¸
Thank you so much for your review!

Bewertet mit 5 von 5 Sternen

Great Customer Service !

I had a small problem with some of the frames I ordered and Hadisa addressed the problems immediately, going above and beyond. Very impressed with the Customer Service !

20. Oktober 2023
Vossington-Logo

Antwort von Vossington

.•♥•.¸¸.•♥•C•♥•.¸¸.•♥•.¸
Thank you so much for your review!

Bewertet mit 2 von 5 Sternen

Not the same quality as they used to be

Overall quality of these frames has plummeted since my first purchase a few years ago. The frame colors didn't match, the weight of the frame is lighter, and the current product simply looks cheap next to the old one. I suspect the move from 'Made in Germany' to 'Made in China' is the reason for the compromised quality.

11. Oktober 2023
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Antwort von Vossington

Hi Sarah,

Sorry to hear the frames were not what you expected. The new frames are made in slightly different finishes requested by our customers. If you would like to return the frames, please contact support at Vossington and we will help you out with a return and full refund.

Bewertet mit 3 von 5 Sternen

I thought I was getting the same exact product from the past

When I ordered these frames in the past, the backing of the frame was black. Now all the frames I've received recently are the color of cardboard and now look cheap.

16. Oktober 2023
Vossington-Logo

Antwort von Vossington

Sorry to hear our products were not what you expected. Please contact customer support at Vossington,com for a return and full refund. We have indeed updated the finishes of our frames after feedback from our customers about which colors and finishes are most preferred.

Bewertet mit 5 von 5 Sternen

Love!

We love our white wood, silver and light wood thin table and wall frames in different sizes. Will buy more!

5. Oktober 2023
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Antwort von Vossington

.•♥•.¸¸.•♥•Ellen•♥•.¸¸.•♥•.¸
Thank you so much for your review!

Bewertet mit 4 von 5 Sternen

Trying to return

Hi, the product was not the color I expected so I decided to return it. I contacted customer service via chat, but didn't receive a response although it has been a few days.
Edit: It turns out they were trying to contact me insistently and finally they got through. Sent me clear directions to return the item. Hence editing my review.

4. Oktober 2023
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Antwort von Vossington

Hello Ceylan,

Our customer support actually responded to you 6 days ago, please check your spam folder to make sure that our message didn't end up there. We will reach out to you again to make sure you are fully satisfied with your Vossington experience.

Bewertet mit 5 von 5 Sternen

Excellent customer service

My initial frame arrive broken and the customer service was absolutely excellent. A new replacement frame was promptly shipped and arrived in perfect condition.

6. Oktober 2023
Vossington-Logo

Antwort von Vossington

.•♥•.¸¸.•♥•Krista•♥•.¸¸.•♥•.¸
Thank you so much for your review!

Bewertet mit 5 von 5 Sternen

Beautiful frames

Beautiful frames, great quality and fabulous prices!

20. September 2023
Vossington-Logo

Antwort von Vossington

.•♥•.¸¸.•♥•Julie•♥•.¸¸.•♥•.¸
Thank you so much for your review!

Bewertet mit 5 von 5 Sternen

As Ex

Frame looks exactly as expected.

18. September 2023
Vossington-Logo

Antwort von Vossington

.•♥•.¸¸.•♥•Kayla•♥•.¸¸.•♥•.¸
Thank you so much for your review!

Bewertet mit 5 von 5 Sternen

Gorgeous high quality frame

Waited for the 24 x 24 old gold frame to get back in stock. Shipped fast and packaged with great care. I was worried because it seems delivery companies don’t care about torn or ripped open cardboard. Love the frame! Totally beautiful and waiting for my signed print to go in it! Thank you very much! Pleasure doing business with you.

23. September 2023
Vossington-Logo

Antwort von Vossington

.•♥•.¸¸.•♥•Stacey•♥•.¸¸.•♥•.¸
Thank you so much for your review!

Bewertet mit 3 von 5 Sternen

No cancel button? Very slow response.

I tried to cancel about 5 minutes after I ordered b/c I ordered the wrong size however I could only email them (no cancel button) and I didn’t get a response until over a week later and the frame had already been delivered. All they could offer me was half my money back to keep it or a full return for my $ back. Not good enough.

*UPDATE*
I did receive a response from their team and the situation is settled. I do appreciate the response - at least at this juncture.

21. September 2023
Vossington-Logo

Antwort von Vossington

We apologize about the slow response. Our staff will contact you again to compensate you and make sure you are fully satisfied with your Vossington experience.

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