Warranties UK Bewertungen 

Aneesah was incredible. Very informative, and very friendly

My warranty was sold to me by Usman, who told me that if I ever had an issue, I should call the number provided.

When I subsequently did have problems with the vehicle, I couldn’t get hold of Usman and found the experience very different from when the warranty was being sold. I was essentially told the warranty wouldn’t become relevant until another six months had passed.

When the vehicle was ultimately being returned because of serious issues, I asked to cancel the warranty. I was initially told it couldn’t be cancelled, but that they could transfer it to another vehicle instead.

I explained that the vehicle was being returned because it was being disputed as not road safe, satisfactory or fit for purpose, and I therefore wanted the warranty cancelled and my money returned.

During this process I also discovered just how closely Warranties UK and Car Loans UK appear to operate. They are based in the same building, there is access between their offices/staff, and during my conversations Warranties UK appeared to have knowledge of information concerning my wider case that I had not provided to them directly.

Once I challenged this and pushed back firmly on the refusal to refund me, the position changed and I eventually received a full refund of everything I had paid.

I absolutely give them credit for ultimately refunding me in full.

However, it should never have required that level of persistence. Being offered a transfer to another vehicle wasn’t what I was asking for. I was returning the underlying vehicle and wanted the associated warranty brought to an end.

The correct outcome was reached eventually. My issue is how difficult it was to get there, and the experience also left me with questions about just how separate Warranties UK and Car Loans UK really are in practice.

Ilsa was Absolutely wonderful and so very helpful. Would definitely recommend to everyone. So friendly. Pleasure.

Usman was excellent in helpime me navigate understanding warranty for my new car. He was extremely attentive, actively listened to my requirements and gave me the best plan that suited my pocket. I would highly recommend Usman and Warranties UK delighted with great customer service and aftercare.

Very polite and friendly help me understand what’s the best for me very helpful

Kam helped me out today, Makes sure everything is understood and we’re happy with everything. Was a very lovely guy and also a great laugh. Appreciate him a lot

14 day cooling period to which you can cancle your policy,which i did cancle and yet its gone way past 10days to recieve my refund which they still havent sorted!!!quick to take money but not pay it back

Fantastic customer service, very knowledgeable and nothing was too much trouble. Ilsa in particular ensured I had all my documents immediately, extremely efficient throughout. Would recommend using, warranty extremely comprehensive and appears to cover pretty much everything.

Aneesah was really helpful and thorough when explaining the warranty process. She took the time to go through everything clearly and answered all my questions, making the whole process really straightforward. She was friendly, professional and a pleasure to deal with.

Aneesha was amazing really nice easy to understand and made you feel like you were doing the right thing very professional I'm really happy with the service I had and would recommend to anyone thank you

I had great talk to aneesha about my car and the service was great I got extra warranty for my car if it breaks down. She explained all the prices to me which was great. Thank you for your help

Exceptional Customer Service from Aneesah

I recently had a 32.00 minutes call with Aneesah from Warranties UK, and I genuinely have to say they are 1000% cut out for customer service.

From their voice, tone and approach, they immediately came across as warm, professional and genuinely interested in helping. They managed to convince me after just one trial to sign up to 5-Year-Warranty but what impressed me most was how patiently they handled my many questions. They were informative, honest and, whenever they were unsure about something, they were comfortable saying so rather than pretending to know. That level of transparency really stood out to me.

Today is also my birthday, and Aneesah showed a lovely human side alongside their professionalism. That personal touch made the conversation feel less like a sales call and more like a genuine interaction with someone who cares about the customer experience.

I really appreciated the call and I hope this is the beginning of a lasting professional relationship with Warranties UK.

Aneesah, thank you for making my experience so positive. I recommend you unreservedly and hope Warranties UK recognises the value of having someone like you representing the company.

Very patient while I made my decision. Very helpful and a great asset to the bussiness highly recommend dealing with Aneesah.

Very friendly explained all the warranty covers price breakdowns and cover of the policy 5*

Morgan was super easy to work with and so helpful

First time having to go through warranty and Morgans’ help was super clear on what was happening and how it all works. Thanks for your time and help!

Had issue with a car we had taken out on finance and I have to say John McLoughlin has been amazing with me from start to finish and has helped me through what seemed impossible before I rang him, originally rang up to say we had rejected a car due to it being faulty since having it and he has gone out of his way to make it a hassle free issue, he has dealt with everything I struggled with and made sure I was sorted out, he is a straight talker, who will go above and beyond for any customer and has proven that to me over the last couple of days! Could not recommend Warranties UK enough, I was very sceptical of them at first due to issue with a previous car but I’m honestly so glad we did take warranty out with them in the end. Thank you John for absolutely everything again.

The best and helpful advice from Aneesah! Thank you for your help

Member of the team Aneesah was friendly and easy to speak to.
Made making the choice of the warranty easy and straight forward. Thank you