Had what I needed for a great price - including postage was still cheaper than competitors. Extremely fast turn around - order to post 24 hours, receival 3 days later (Aust Post delay)
Unternehmen hat geantwortet
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Das sagen Bewerter
it is always easy to order online. The website is clear and easy. everything was delivered really quickly. I have bought from Mr waterbed for approximately 16 years and service has always been good.... Mehr ansehen
Unternehmen hat geantwortet
After my order and payment, I was immediately contacted and advised that there would be a delay as the manufacturer was on holidays. Although this was not really ideal, everyone is entitled to have h... Mehr ansehen
Great customer service. I purchased my first waterbed from Mr Waterbed and have since purchased another 2 for my children. They are always prompt with delivery. Would definitely recommend buying a bed... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Mr Waterbed has been a family business for over 40 years. Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Waterbed Industry. Mr Waterbed can custom make a waterbed, frame or furniture to your design and also modify frames for Wheelchair access for hoists etc for customers. Shipping is Australia wide on, waterbed heaters waterbed bladders waterbed liners complete soft side and timber framed waterbeds waterbed parts We strive to make the best possible Waterbeds using Australian made parts. Having our own factory, we are able to keep overheads to a minimum, giving you the benefit of dealing directly with the manufacturer for any custom designs or additions you may like to our existing range. The products we display on this web site are only a sample of the range we can make. Feel free to ask us about any other waterbed product not on view by calling 1800 124 44
Kontaktinformationen
203 Mudgeeraba Road, 4213, Tallai, Australien
- 1800 124 444
- ben@waterbed.com.au
- waterbed.com.au
4,8
Hervorragend
253 Bewertungen
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Hi Ben
Hi Ben
Just some feedback Both my wife and my self are absolutely pleased with the water bed we have had one for 40 years and changed to a normal bed for the last 18 months we are so happy to be back in our new kingsize water bed so comfortable and haven't slept so well for ages
Your service was great and very helpful and the delivery arrived safe and sound great product and great service thanks for everything Ben much appreciated Neil
8. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Mr Waterbed
Neil
Thank you for the kind words, always happy to help and yes, your mistake was getting rid of the waterbed good to see you back in one.
regards
Ben
Bladder was delivered the same day
Bladder was delivered the same day. Personal service and absolutely no dramas. Really happy,thanks
23. Mai 2023
Bewertung ohne vorherige Einladung
Outstanding service and quality
Quality of workmanship is extremely good. The customer service provided by Ben has been exceptional and he went above and beyond to personally deliver our bed as his normal couriers couldn’t deliver for 2 weeks.
15. Mai 2023
Bewertung ohne vorherige Einladung
I Bb recently purchased a Queen…
I Bb recently purchased a Queen Pedestal Softsided waterbed from Mr Waterbed. I dealt mostly with Ben and he was extremely helpful. I changed my mind on what size and even considered canceling my order. And Ben was brilliant with my hassling him. I’m considering changing all my bed to waterbeds, Ben and Mr Waterbed were fantastic to deal with. I’d recommend them to anyone considering buy a waterbed
2. Mai 2023
Bewertung ohne vorherige Einladung
Great Service
Thankyou Ben for the speed of my order and the added touch of detail and offering to cut the extrusions to my measurements. A pleasure to deal with
13. Mai 2023
Bewertung ohne vorherige Einladung
I recommend Mr Waterbed
My water bed arrived when Ben said it would and he was there to answer any questions I had. Great service and love my new bed
17. April 2023
Bewertung ohne vorherige Einladung
Antwort von Mr Waterbed
Always happy to help
Great company full of great people
These people go above and beyond for their customers.
Their products are amazing and they are very reasonable prices always ready to help you out .
5 stars MR Waterbed !
16. April 2023
Bewertung ohne vorherige Einladung
Antwort von Mr Waterbed
Always happy to help, thank you for the kind words
Prompt same day delivery
Prompt same day delivery, great warranty and excellent customer service. Happy to give my support to a good Aussie business.
14. April 2023
Bewertung ohne vorherige Einladung
Wonderful experience
Wonderful experience, excellent advice and service and prompt delivery. Highly recommended.
25. März 2023
Bewertung ohne vorherige Einladung
Repair/replacement
Ben was a pleasure to deal with. He was reliable, carried all the parts we needed and fixed our bed quickly and efficiently. And all at a fair price. Top marks for great service!
18. März 2023
Bewertung ohne vorherige Einladung
Super service and products.
Really great friendly service and advice from Ben. Bladder arrived from interstate in 2 days. Ordered Mon, arrived Wed morning. Found split in old seam Sunday, back in my waterbed Wednesday night.
Really nice quality product. High quality liner and bladder.
Thoroughly recommend this company for quality product and ultra fast service. Thank You.
15. März 2023
Bewertung ohne vorherige Einladung
Very pleasant company with which to deal.
Ben answers the phone straight away, is pleasant to converse with, and gives all the details I need to know. He even remembered me from when I purchased from him some years ago. Thanks Ben.
13. März 2023
Bewertung ohne vorherige Einladung
Great Customer Service + Cheapest Price
I ordered one bottle of waterbed conditioner for $12 (I know, the last of the big spenders !)
Within one hour, I received an e-mail to confirm that the order was being processed. An hour later it was booked in for delivery by Auspost.
I had spoken to Ben on a previous occasion and he was only too happy to give me some free advice on how to maintain my water bed.
Not only is the customer service excellent, the price of $12 was the cheapest that I come across shopping on the Internet.
30. Jänner 2023
Bewertung ohne vorherige Einladung
Great service
Great service, contacted Ben on a public holiday and to my surprise he answered the call, this guy is truly customer focused. High quality product at a very competitive price and received my order in 3 days. Will definitely be using Mr Waterbed for all future waterbed needs.
1. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Mr Waterbed
Happy to help, thank you for the kind words and if you ever need any more waterbed parts, please feel free to call.
Fantastic service!
One of the best businesses I've ever dealt with. Ben is always very speedy with responses and super helpful. I'm so grateful to get such quick replies and fast dispatch during this very busy time of the year.
26. Dezember 2022
Bewertung ohne vorherige Einladung
Excellent service every time I have…
Excellent service every time I have dealt with this company over 15+ years. Highly recommend them.
5. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Mr Waterbed
Thank you for the kind words and I look forward to helping with anything you need for your waterbed in the next 15+ years, God willing
Always get speedy and excellent service…
Always get speedy and excellent service from Mr Waterbed. Highly recommended.
29. November 2022
Bewertung ohne vorherige Einladung
Mr. Waterbed comes through
We have used Mr. Waterbed numerous times for mattresses, heaters, conditioner,s and whole waterbeds over the past few years. Every time I've emailed Ben from Mr. Waterbed he has gotten back to me as quickly as he can. The support and amazing customer service is why we keep going back. Keep up the great work Ben.
28. November 2022
Bewertung ohne vorherige Einladung
I ordered a waterbed bladder and…
I ordered a waterbed bladder and fittings etc tywo days ago and received it this morning, two days only. very impressed. thank you. I do not have it installed yet.
16. November 2022
Bewertung ohne vorherige Einladung
Great company
Great company. Always helpful and easy to deal with.
20. Oktober 2022
Bewertung ohne vorherige Einladung
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