Delivered promptly, on querying the delivery, received a rapid response. Product is fab, each roll lasting two days for a family of five (including adult children). Look really cool in the bathroom... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very helpful support staff. When Evri had trouble locating my order from Bazoo, Rizelle from support was able to promptly set me up with a replacement from DPD
Highly recommend this company due to excellent products and value for money. By buying you save trees and protect 100m2 of endangered habitat with each order. Amazing customer service and one time whe... Mehr ansehen
Absolutely love Bazoo. Strong soft toilet rolls and strong absorbent kitchen rolls. All lasts ages, reasonably priced and brilliant customer service. And most importantly it’s helping save the planet... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The UK’s most sustainable household products, made with the planet in mind. Our bathroom and cleaning range has expanded quickly as our customers enjoy our high quality products which help reduce plastic and safeguard our planet. We are a small UK based company and help protect 100 m2 of endangered habitat for every box sold. Thank you for your support!
Kontaktinformationen
Unit 2 Station road, GU30 7DR, Surrey, Vereinigtes Königreich
- support@wearebazoo.com
- wearebazoo.com
Bittet Kunden um Bewertungen
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Hat 80 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Great product and membership is easy to…
Great product and membership is easy to amend to suit what you need. The customer service is excellent, all queries quickly answered. I would recommend Bazoo to friends.
A great quality product
Great product. Delivery arranged when required and can be easily postponed if needed. It's interesting there's no dust with this product compared to some well known toilet paper brands.
Love this loo paper and the concept it…
Love this loo paper and the concept it is good for the environment. The rolls look so pretty on display too.
Showing how service makes a difference.
I've been buying paper products from Bazoo for a couple of years, I appreciate the focus on biodegradable offerings and conservation efforts, but I stay with them because they work well. The ordering process, through the site, is straightforward and convenient.
But this last order was unusual; only part of one item was delivered and none of the second. The e-mail messaging seemed unclear as to whether the shipment was supposed to be broken up, so I gave it a few days to resolve.
It was Sunday before I remembered to get in touch with service, but I thought, "I'll mail them now before I forget." I was surprised that my mail got an immediate response just to say it was Sunday so I wouldn't get a conscious response from a closed office. I was even more pleased when I got a second message on Monday saying a response would take a little time due to current load. Things happen that slow processing but I knew the wheels were turning.
Well before the communicated delay passed Rizelle got in touch about my order and I explained my confusion about status and what had already arrived. It was a pleasant and understanding conversation and I was given an exact date for the delivery of all items. And that's exactly when they turned up.
I think that responding to problems in normal processing is an opportunity to show quality, and I think Rizelle is a good example of Bazoo's business operation.
Best bog roll by far !
I have probably tried every eco loo roll that there is and I have to say in my experience this is by far the best and the customer service is excellent
Love their ethics
Love their ethics, and animal wraps, my only problem is as I live on my own it takes me a while to get through a box! Works out a good price though and I don't have to load up the shopping bags with loo rolls etc.
Fantastic product
Fantastic product. Been using them for at least a couple of years. Never a problem, toilet rolls are excellent quality and simply fabulous all round. They also last a lot longer than supermarket bought products and therefore a great saving not just for the environment but also my purse.
Fantastic company
Fantastic company - great products. Your personal account is really easy to navigate on the website, which makes ordering, postponing orders and skipping orders so easy.
Excellent toilet paper and kitchen paper
I am very impressed with this firm’s toilet paper. It is softer and smoother than Andrex and also than my usual tissues. I prefer it for blowing my nose with if I have a cold. It is also strong.
I am very happy that producing this toilet paper causes less CO2 emissions than producing ordinary toilet paper, and also puts no fertiliser into the water table.
The price is very reasonable at 25p per 100 sheets.
The kitchen paper is also strong and smooth.
Great quality
Great quality, good customer service and very reasonable.
It’s also nice having it delivered, and on time with the ability to adjust frequency, should you need.
I ordered some kitchen rolls and…
I ordered some kitchen rolls and washing sheets. Unfortunately the washing sheets went missing from the delivery during transit. The staff at Bazoo were both understanding and efficient with replacing the lost items. A great company to deal with with great products.
Missing item
Bazoo sent an item to me twice but did not recieve the item on both occasions.On the 3rd try they sent the item by royal mail and tracked.Recieved my item today.
Easy process, quality products
Easy to make changes to order and great quality products.
Great products and customer service
I have been using Bazoo bamboo toilet paper for over 2 years, and they last a lot more than other options.
Their laundry sheets are also very efficient and I don't see myself going back to using other laundry products. Their customer service is very friendly, quick to respond and personalised.
Good service,
Good service,, Very responsive and innovative products Iike sheets of laundry detergent.
Great UK based company!
Bazoo are an excellent company to deal with. I don’t often sign up for subscriptions, as they can be difficult to adjust when circumstances change—but that’s not the case with Bazoo. They offer complete flexibility, allowing you to pause or delay your orders whenever needed, which I find incredibly useful.
It’s also reassuring to support a UK-based business that contributes to our economy and is mindful of the wider climate challenge—something Bazoo clearly takes seriously.
I would highly recommend giving them a try.
So disappointed
So disappointed. Although the website states that they use Royal Mail 48hr delivery, they don't, they use Evri. I emailed to let them know my tracking had not updated in 6 days & there's a bank holiday weekend coming up & asked if they could chase it up. Evri had already successfully delivered two other, separate items, from different websites (ordered after I placed this one) I was asked to wait until the following day & if they did not arrive, they'd look into it.
So, nothing... I emailed & submitted an online query. The only thing that changed is the tracking page for Evri, no longer recognises my postcode!
I'll be raising a dispute with my bank after the Easter holidays. Such a shame, I really hoped this would be a positive experience.

Antwort von Bazoo
Love the packaging, great delivery
Very nice product love the packaging I'm glad it is a sustainable product and hopefully helping the planet. Good delivery to the channel islands and if any problems can always contact customer service and a real person replies.
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