Bazoo Bewertungen 

736
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Delivered promptly, on querying the delivery, received a rapid response. Product is fab, each roll lasting two days for a family of five (including adult children). Look really cool in the bathroom... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very helpful support staff. When Evri had trouble locating my order from Bazoo, Rizelle from support was able to promptly set me up with a replacement from DPD

Bewertet mit 5 von 5 Sternen

Highly recommend this company due to excellent products and value for money. By buying you save trees and protect 100m2 of endangered habitat with each order. Amazing customer service and one time whe... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely love Bazoo. Strong soft toilet rolls and strong absorbent kitchen rolls. All lasts ages, reasonably priced and brilliant customer service. And most importantly it’s helping save the planet... Mehr ansehen

Unternehmensdetails

  1. Bäderstudio

Vom Unternehmen geschrieben

The UK’s most sustainable household products, made with the planet in mind. Our bathroom and cleaning range has expanded quickly as our customers enjoy our high quality products which help reduce plastic and safeguard our planet. We are a small UK based company and help protect 100 m2 of endangered habitat for every box sold. Thank you for your support!


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

736 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 80 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(736)

103 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great products and easy to adjust…

Great products and easy to adjust deliveries
have had a few deliveries now and happy with the products and service . I feel they are good value. We have the toilet rolls,kitchen roll,tissues and washing sheets

24. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Company needs to improve to survive

It seems that every time I order from Bazoo part of my order disappears in transit. I guess there is someone on the courier side that has a liking for free Bazoo loo roll. The kitchen roll manages to get here but never the loo roll. I wish that Bazoo would use a more reliable and honest delivery service. Their choice of couriers just happens to be the consistently voted worst courier service in the UK which to me just says Bazoo do not consider customer satisfaction very much. Also contacting Bazoo is only via email, there seems to be no phone contact and replies to emails takes days. 3 stars because the products are ok but the company behind it not so much.

24. November 2025
Bewertung ohne vorherige Einladung
Bazoo-Logo

Antwort von Bazoo

Thank you for sharing your feedback. We’re genuinely sorry to hear about the issues with your recent orders. We understand how frustrating it can be when items don’t arrive as expected.

We want to clarify that we always aim to respond promptly to all emails, sometimes messages can go to spam, which may cause a delay in seeing our replies. In your case, we were able to sort the missing items with you once we connected.

Regarding delivery, we’re constantly reviewing our courier partners to ensure reliability, and your feedback helps us identify areas for improvement. Your satisfaction is very important to us, and we’re committed to making the experience smoother for all our customers.

Thanks again! Happy to confirm this has been sorted.

Bewertet mit 5 von 5 Sternen

Excellent service

Item not received was reported and immediately an answer was provided that a replacement would be sent as a priority. Excellent service.

10. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good product

A good product and good value, staff always responsive If you need to vary the delivery dates. I recommend buying toilet rolls in this way.

3. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I inadvertently set up a subscription…

I inadvertently set up a subscription for washing detergent and am unable to cancel it. I was unable to do this by following the link so contacted them directly. This has happened three times now! Each time they assure me it is cancelled and then I receive an email telling me my subscription will follow. It is a shame that their customer service is so lacking as I like their products, especially the toilet rolls. This has totally put me off using or recommending the company.

29. Oktober 2025
Bewertung ohne vorherige Einladung
Bazoo-Logo

Antwort von Bazoo

We’re sorry to hear that you’ve been left feeling this way, and we genuinely appreciate that you’ve enjoyed our products, particularly our toilet rolls.

We’ve reviewed the history of your case, and when you first contacted us about cancelling your washing detergent subscription, we resolved the issue and provided instructions on how subscriptions can be managed directly through the online customer portal. We provide these instructions so customers have full control over their subscriptions and can make changes, including cancellations, whenever they need to.

After we sent those instructions, we didn’t receive any further response from you, so we understood that everything had been resolved. We’re always happy to help customers directly if they’re unable to make changes through the portal — simply letting us know that you’re having difficulty is enough for us to step in and cancel or amend the subscription for you.

We’re sorry that this situation has caused frustration, but we do want to clarify that we did respond and provide assistance when you initially contacted us. If you contact us again regarding the subscription, we’ll of course be happy to ensure it is cancelled and that no further orders are processed.

We’re disappointed to hear that this experience has changed your view of us, but we do appreciate your feedback and will continue looking at ways to make managing subscriptions as straightforward as possible. Thank you.

Bewertet mit 5 von 5 Sternen

Excellent company

We have been using Bazoo for a while now, and can thoroughly recommend the loo paper. It does what it needs to with comfort and the rolls last a good time.

The ordering and delivery works very well in the main, we only had one delivery hiccup a few months ago, which was quickly sorted out. This is a small company but they are very invested and have a great passion to reduce the use of paper from trees. Well done! 😊

24. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company, great products.

High quality products, ethically produced. Love the colourful, recyclable packaging.
Easy to manage delivery days according to which products I need and to choose a delivery day that suits me. Would highly recommend this company.

19. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We can make a difference

Great product
Good for the environment
Happy with my purchase
Would certainly purchase in the future.
What is there not to like.
Also it makes me feel I am making a difference

11. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company

Great company, great ethos, really good products.
Any issues are dealt with fast, with excellent communication and speedy resolutions. Will continue to buy products and recommend.

14. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant toilet roll

Brilliant toilet roll. Sustainable and supports a cause I feel strongly about. It’s brilliant quality too. I do also get the kitchen roll which seems to have changed a bit and isn’t as absorbent as it was before but still very good. I am a happy customer and happy to recommend these products.

13. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Strong and gentle!

First, the toilet paper is strong and doesn't dissolve in your hands! It's also soft and doesn't cause any allergic reaction. Each roll lasts for ages, so long in fact, that we have asked to skip a delivery more than once, and there have been no grumbles from the company. Highly recommended. And it's good for the environment. What's not to like?

11. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Good

Good, strong, stuff that lasts well, free delivery, vfm; worth the subscription.

2. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Time too short

There wasn't enough time to edit my order and before I was ready it was out for delivery. I really didn't need it so soon and would have added face tissue and kitchen roll if I had got to it in time. There needs to be more options for delivery gaps and more time to edit order.

24. September 2025

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