Website good, delivery good, products very good. My cat likes the stick treats (my family calls them stinky sticks) and the Yummy Yums but is absolutely mad for the Lick-e-lix. I only wish I could ge... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
My dog will only take his heart medication in one particular treat - The Webbox chicken sticks. I can't often find these locally so, decided to look online. It was so easy to place order and they ar... Mehr ansehen
Unternehmen hat geantwortet
I am always a tad nervous, purchasing from new places. So pleased i did, ive made a few orders now, mainly dog toys (very reasonably priced) good quality, and prices so good, my dog has an amazing... Mehr ansehen
Unternehmen hat geantwortet
Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest chang... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
You know that face they make when something is really, really good? That's what we make everything for. Webbox has been making irresistible treats, complete meals and toys that pets love for over 33 years. Great quality, real value, and a whole lot of happy pets along the way. Real bonds. Real routines. Real pets. That's what we're here for.
Kontaktinformationen
Pets Choice Ltd, Brentwood House, Whitebirk Industrial Estate, Lower Philips Rd, , BB1 5UD, Blackburn, Vereinigtes Königreich
- info@petschoice.co.uk
- webbox.co.uk
4,6
Hervorragend
471 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 76 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Order came quickly and securely…
Order came quickly and securely Packaged, my cats lick-e-lix, yum yums and free bonus bag of lick-e-pops were recieved with enthusiasm and lots of purrs though the lick-e-pops weren't at all licked but rather devoured, will definitely be ordering my cats treats from the webbox website from now on in bulk.
20. August 2026
Antwort von Webbox Pet Food
Hello Clair,
Thank you very much for sharing your feedback.
We are delighted to hear you were pleased with your order and the service received and even more pleased to hear that we have new fans! 🐱
Thank you for choosing to shop with us and being valued customers 😻
Best wishes,
Webbox
The cats have loved this food and our…
The cats have loved this food and our young cat is loving it the most
20. August 2026
Antwort von Webbox Pet Food
Hello,
Thank you very much for sharing your feedback.
We are delighted to hear you were pleased with your order and the service received. We're so happy to hear your cats are enjoying the food! 😻😻
Thank you for choosing to shop with us.
Best wishes,
Webbox
Delivery issues 3 times now
**EDITED** Due to the reply from Webbox I have edited from a 3* to a 5*. Thank you! My cats love the tinned mousse but I seem to have more and more issues with stores nor having it in stock. When that's the case, I resort to ordering online. The order process is easy enough but it's the delivery. This is the third time a Webbox order has been delivered to the wrong address and I've had to chase around in order to locate it. £71+ is not something I wish to lose! I wouldn't mind but the delivery address was abundantly clear on the package and we have a white wall plack outside that clearly displays our house number. Webbox itself gets a 5* from me but, as I'm reviewing the whole process and having the issues with delivery, that's why I've only given a 3*
25. August 2026
Antwort von Webbox Pet Food
Hello Rachel,
Thank you for taking the time to share your feedback.
We are delighted to hear that your cats enjoy our food and appreciate your support of our brand.
While we would love to see our products stocked in every retailer, shelf space is often limited, and retailers ultimately decide which products they carry. To ensure our customers can continue to purchase our full range, we make our products available through our website.
I am very sorry to learn about the repeated delivery issues you have experienced. This is not the level of service we expect from DPD, and I completely understand how frustrating and inconvenient this must have been for you. Please accept our sincere apologies for the inconvenience caused.
Should you experience any further delivery issues, please contact our Consumer Care team straight away. We will be happy to investigate the matter and raise a formal complaint with DPD on your behalf to ensure the issue is addressed.
We appreciate you bringing this matter to our attention and would like to thank you for choosing to shop with us.
Best wishes,
Webbox
Antwort von Webbox Pet Food
Hello,
Thank you very much for taking the time to share your feedback. We are delighted to hear you were happy with the service received.
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
Antwort von Webbox Pet Food
Hello Paula,
Thank you very much for sharing your feedback.
We are so pleased to hear your dog is a fan! 🐶
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
We ordered Webbox Lick e Lix
We ordered Webbox Lick e Lix, both direct from Webbox and from Amazon. The websites were easy, the prices good and delivery excellent. We have just ordered more Lick e Lix AND cat sticks
22. August 2026
Antwort von Webbox Pet Food
Hello Paul,
Thank you very much for taking the time to share your feedback.
We're delighted to hear you were pleased with the order process and the service received.
Thank you so much for choosing to shop with us and for being a valued customer. 😻
Thank you!
Best wishes,
Webbox
Plenty of choices pets
Plenty of choices for our beloved pet.
Easy to use website
Delivery was quick and communication good
18. August 2026
Antwort von Webbox Pet Food
Hello,
Thank you very much for taking the time to share your feedback.
We're delighted to hear you were happy with our product offering, the order process and the service received.
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
Webbox For Ever.
Easy to order, and very good prices and quick delivery. My cats have eaten all that l have purchased. 10/10.
22. August 2026
Antwort von Webbox Pet Food
Hello Paul,
Thank you very much for taking the time to share your feedback.
We're so pleased to hear you were happy with the order process, the pricing and the service received.
We're delighted to have such fans! 😻
Thank you for choosing to shop with us.
Best wishes,
Webbox
The best dog treats and good value for money.
Excellent products. The chicken fillets and chicken chips are his absolute favourites. Arrived quickly. One very happy dog!
23. August 2026
Antwort von Webbox Pet Food
Hello Joanne,
Thank you very much for taking the time to share your feedback.
We're so happy to hear your dog is such a fan! 🐶
Thank you for your lovely comments in respect of our products, pricing, and the service received.
Thank you for choosing to shop with us and being a valued customer.
Best wishes,
Webbox
I decided to go on-line for Webbox…
I decided to go on-line for Webbox Chubs as I was unable to find them easily in the shops. Usual shop not had any for weeks. Unfortunately on-line was not much better. The only chub available was chicken and Turkey all the other flavours were out of stock. No wonder hard finding them in the shops. Apart from that excellent delivery time and all ok.
21. August 2026
Antwort von Webbox Pet Food
Hello Susan,
Thank you very much for your feedback.
We're sorry to hear that you have been unable to find the chub rolls easily.
We have asked the question, and have heard from our production team that we have more stock in various flavours becoming available again in the next week or so.
If you require more specific details, please do contact our Consumer Care team.
We're pleased to hear you were happy with the service received.
Thank you for choosing to shop with us.
Best wishes,
Webbox
It was quick and easy to order but DHL…
It was quick and easy to order but DHL delivery company left the box not under the caravan. The box was soaked!
15. August 2026
Antwort von Webbox Pet Food
Hello Anthony,
Thank you very much for sharing your feedback.
We're delighted to hear you were pleased with the order process, but so sorry to hear there was an issue with your delivery.
Rest assured, we share all feedback, so your comment in respect of DHL will be provided to our team.
Thank you for choosing to shop with us.
Best wishes,
Webbox
The website was easy to use
The website was easy to use, great choices, competitive pricing, and free delivery.
Arrived within a couple of days,
Well packaged and a free gift.
Very pleased, and will be using this site again.
20. August 2026
Antwort von Webbox Pet Food
Hello Tracy,
Thank you so much for taking the time to share your feedback.
We are delighted to hear you found the order process easy and were happy with our products and service.
We're very pleased you found us online. Thank you for choosing to shop with us and being a valued customer.
Thank you!
Best wishes,
Webbox
Fast and efficient
Fast and efficient, products always perfectly packaged and received in perfect condition.
18. August 2026
Antwort von Webbox Pet Food
Hello Chris,
Thank you very much for taking the time to share your feedback.
We are delighted to hear you were pleased with your order and the service received.
Thank you so much for choosing to shop with us!
Best wishes,
Webbox
My cats love them so much I have to…
My cats love them so much I have to order them in bulk, can’t be without them. Excellent customer service, arrived super fast.
14. August 2026
Antwort von Webbox Pet Food
Hello Alison,
Thank you so much for sharing your feedback.
Our cats are the same! 😻
We're very happy to hear you were pleased with your order and the service received.
Thank you for choosing to shop with us!
Best wishes,
Webbox
Antwort von Webbox Pet Food
Hello John,
Thank you very much for sharing your feedback.
We're delighted to hear your cat is a fan!
Thank you for choosing to shop with us.
Best wishes,
Webbox
I was unable to buy my cats favourite…
I was unable to buy my cats favourite anywhere else
14. August 2026
Antwort von Webbox Pet Food
Hello Dennis,
Thank you for your feedback.
We're delighted to hear you found us online. Thank you for choosing to shop with us.
Best wishes,
Webbox
Antwort von Webbox Pet Food
Hello,
Thank you very much for sharing your feedback.
We are delighted to hear you are happy with your order and the service received.
Thank you for choosing to shop with us 😻.
Best wishes,
Webbox
My Dog really likes
My Dog really likes. His treats , fast delivery excellent well done
16. August 2026
Antwort von Webbox Pet Food
Hello Tony,
Thank you so much for sharing your feedback.
We are delighted to hear you and your dog were pleased with your order and the service received.
Thank you very much for choosing to shop with us and being a valued customer.
Best wishes,
Webbox
Antwort von Webbox Pet Food
Hello Izzie,
Thank you very much for your feedback.
We're delighted to hear you were pleased with your order.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Our young cats LOVE these
3. August 2026
Antwort von Webbox Pet Food
Hello Michaela,
Thank you so much for sharing your feedback.
We are so pleased to hear that your cats are fans!
Thank you very much to all of you for choosing to shop with us 😻.
Best wishes,
Webbox
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