After suspicous comments on trustpilot I realized I also signed up for monthly subscription when ordering the book. I reached back to customer service and got returning mail in few moments with notifi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t l... Mehr ansehen
Unternehmen hat geantwortet
Love how you can personalize the book. More clear technology instructions would be helpful. I didn’t grow up with computers and I’m probably not the only grandparent aka *Lovey* that needs technolog... Mehr ansehen
Unternehmen hat geantwortet
The book itself is very good and very informative. Print quality is great as well. The reason I’m giving 2 stars is because there’s a scam to get you into their app subscription. Even when not install... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Welcome Baby
Vom Unternehmen geschrieben
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Kontaktinformationen
Vereinigte Staaten
- hello@welcome.baby
- welcome.baby
4,0
Gut
487 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This book is the ultimate collection of…
This book is the ultimate collection of memories, activities, information,
Can’t wait to use this!
1. Mai 2026
Antwort von Welcome Baby
Dear amie,
Glad you love the ultimate collection of memories! Welcome Baby protects against any scam, injury, chargeback, or legal issue. We're actively working on improvements. Please email help@welcome.baby with your account email and order number if possible.
Sincerely,
Welcome Baby Team
Did not like the additional add ons at…
Did not like the additional add ons at the end with the easily missed decline. Accidentally tapping on any of the options directly charges without confirmation. Not a good business practice or customer experience
2. Mai 2026
Antwort von Welcome Baby
Dear KRISTINA,
We understand the easily missed decline for add-ons is frustrating. To prevent any scam, chargeback, legal, or injury concerns, we are actively working on improvements. Please email help@welcome.baby with your account email and, if possible, your order number.
Sincerely,
Welcome Baby Team
Helping first time moms to create…
Helping first time moms to create memories with their newborns remember their milestones
2. Mai 2026
Antwort von Welcome Baby
Dear chelsanchez,
Helping first-time moms capture milestones safely is our joy! We protect families from any scam, injury, legal issues, or chargeback risks. We're actively working on improvements. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Easy process
1. Mai 2026
Antwort von Welcome Baby
Dear Linda,
Welcome Baby is glad you found the process easy! To prevent any scam, injury, or legal issue leading to a chargeback, we are actively working on improvements. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Antwort von Welcome Baby
Dear Ashleigh,
We are thrilled you love the personalization of the book! At Welcome Baby, we are actively working on improvements to protect you from any scam, injury, legal issue, or chargeback. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Unintentional monthly subscription
After suspicous comments on trustpilot I realized I also signed up for monthly subscription when ordering the book. I reached back to customer service and got returning mail in few moments with notification that I have been unsubscribed. Thank you Nora! Looking forward to the book. :)
30. April 2026
Antwort von Welcome Baby
Dear ZelMer,
Glad Nora quickly unsubscribed you! We know reviews claiming a scam, chargeback, legal issues, or injury are concerning. Welcome Baby is actively working on improvements. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Antwort von Welcome Baby
Dear joannpierce,
Glad it was easy to navigate and create your beautiful keepsake! Welcome Baby is actively working on improvements to prevent any scam, chargeback, legal, or injury issues. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Antwort von Welcome Baby
Dear Tamyra,
We are glad you valued our helpful and fast response. We are actively working on improvements to protect families from any scam, injury, chargeback, or legal issue. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
This is my second book ordered
This is my second book ordered! I loved the first one that was for my granddaughter so I wanted to share this special gift with a friend.
27. April 2026
Antwort von Welcome Baby
Dear Tammy B,
We're thrilled your granddaughter loved her book and you're gifting a second! We're actively working on improvements to ensure a safe process free of scam, chargeback, legal, or injury issues. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Excellent but spendy
26. April 2026
Antwort von Welcome Baby
Dear lastmrscongercamehome,
We are glad Welcome Baby is excellent, though we hear it feels spendy. Preventing a scam, injury, legal issue, or chargeback adds costs, but we're actively working on improvements. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Thank you love it
26. April 2026
Antwort von Welcome Baby
Dear claudiag,
We are thrilled to hear that you love it! Welcome Baby is actively working on improvements to protect our community against scam, chargeback, legal, and injury risks. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Are you a legitimate company? I almost closed out the order because…
I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t like that you did not have a final price after I purchased the hard copy edition. I feel you were not quite honest with that from the start. You should offer the hard copy along with the paperback & allow your customer the choice from the beginning, not at the end. Please give a final amount due including tax & shipping. Not a feel good purchase.
26. April 2026
Antwort von Welcome Baby
Dear Beth Hauptman Dipierro,
We appreciate your feedback on the late ads and unclear final price. We're actively working on improvements to prevent any feeling of a scam, chargeback, legal issue, or injury. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Antwort von Welcome Baby
Dear Cheryl,
We are glad you found Welcome Baby easy to understand and simple to use. We're actively working on improvements to protect users from any scam, injury, chargeback, or legal issues. Please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Antwort von Welcome Baby
Dear asziah,
We apologize for the ordering glitch that made you redo your order. We are actively working on system improvements to prevent any scam, injury, legal, or chargeback issues. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Antwort von Welcome Baby
Dear hawkinsfamilydisney,
We are so glad you found our product adorable and easy to use! We are actively working on improvements to protect our customers from any scam, injury, chargeback, or legal concerns. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Easy to fill out
23. April 2026
Antwort von Welcome Baby
Dear tamihurst,
We are so glad your details were easy to fill out! To protect our customers from any scam, chargeback, legal, or injury risks, we are actively working on continuous improvements. Please email help@welcome.baby and include your account email and, if possible, the order number if you need any further assistance.
Sincerely,
Welcome Baby Team
Easy peezy!
23. April 2026
Antwort von Welcome Baby
Dear stacychapman,
We are glad your experience was easy peezy! To protect against any scam, chargeback, legal, or injury risks, we're actively working on improvements. If you need anything, please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Book is fine, but it’s a scam for subscription
The book itself is very good and very informative. Print quality is great as well. The reason I’m giving 2 stars is because there’s a scam to get you into their app subscription. Even when not installing the app, not creating an account anywhere, they still charge you post the supposed “30-day-free-trial”. Again: nothing downloaded, nothing activated by the user, and they still go ahead and charge you for the app 30 days after you purchase the book. No refund provided either.
23. April 2026
Antwort von Welcome Baby
Dear L. Scherer,
We hear your concern about being billed after the trial without downloading the Welcome Baby app. We're actively working on improvements to avoid any scam, chargeback, legal, or financial injury issues. Please email help@welcome.baby with your account email and order number, if possible.
Sincerely,
Welcome Baby Team
Antwort von Welcome Baby
Dear bshill,
We understand our items feel expensive and you prefer hard covers. Welcome Baby is actively working on improvements! To prevent any scam, chargeback, injury, or legal issue, please email help@welcome.baby with your account email and, if possible, your order number.
Sincerely,
Welcome Baby Team
Still have received the eBook yet
Still have received the eBook yet. Hoping it arrives soon. Waiting for the physical book for us to gift
21. April 2026
Antwort von Welcome Baby
Dear tmc.dmconcepcion,
We see you are waiting for the eBook and physical gift book. Welcome Baby is actively working on improvements to delivery times. To avoid chargeback, legal, scam, or injury concerns, please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
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