Wellnessandhottubs Bewertungen 

79
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Jamie & Tom, They are excellent , very professional and always polite Tidy and worked exceptionally hard, they had to pursue a 4 hour journey to me and arrived promptly between 7.30-8 am , they had t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent and extremely helpful customer service. We bought our first hot tub from yourselves over 10 years ago and only had to replace it last year after a garage/garden fire. Just placed an ord... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish.. Special thanks to Matt and Aaron who delivered and set up the hot tub in awful weather conditions !! Nothing was to much trouble they explained everything t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just had delivery of my Hot tub and can’t recommend Miami spa enough. Jordan has been amazing and has provided guidance and advice from the first day of contact even replying to my messages when he wa... Mehr ansehen

Unternehmensdetails

  1. Whirlpool-Fachhandel

Vom Unternehmen geschrieben

The Wellness Co. by Superior Wellness is a leading UK hot tub and swim spa retailer in Derbyshire, offering you a global choice of high-quality products focused on improving your health and well-being. As part of the Superior Wellness family, The Wellness Co. (formally Miami Spas) was established in 2014. Superior Wellness is an innovative distributor, importing from several countries to offer the widest choice of hot tubs, swim spas, and other related products. Our products aim to improve wellness, help you relax, spend quality time with loved ones, and lead happier and healthier lives. We offer exceptional hot tubs and swim spas to suit every customers’ needs. Our showroom has over fifty hot tubs and swim spas on display including six to wet test. Our experienced team will assist you every step of the way – we put our customers at the heart of everything we do. Our brand values are quality, choice, care, and innovation. This is our focus every day to the highest standard. We look forward to welcoming you to The Wellness Co.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

79 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,8

Alle Bewertungen

(79)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Speedy service

Speedy service, Thanks

23. Jänner 2025
Wellnessandhottubs-Logo

Antwort von Wellnessandhottubs

Thanks for taking the time to leave a review. We are pleased you are happy with the service. Thanks for choosing The Wellness Co.
Sarah

Bewertet mit 5 von 5 Sternen

Product arrived in timely fashion and…

Product arrived in timely fashion and was exactly as expected - works very well

24. Dezember 2024
Wellnessandhottubs-Logo

Antwort von Wellnessandhottubs

Thanks very much for taking the time to leave a review. We are pleased that the product arrived in a timely fashion and works very well too.
Thanks
Sarah

Bewertet mit 5 von 5 Sternen

Was advised on what to order by the…

Was advised on what to order by the team, the item was despatched same day and received the following day even though it was during the Xmas period. Great service.

24. Dezember 2024
Wellnessandhottubs-Logo

Antwort von Wellnessandhottubs

Happy New Year to you and thanks for taking the time to leave a review. We are pleased you had a great service from the team and received your item the next day!
Thanks
Sarah

Bewertet mit 5 von 5 Sternen

Ricky and is team did a great job…

Ricky and is team did a great job installing our new platinum refresh hot tub, I would highly recommend EJ Payne Ltd.
Thanks Gary & Jane

25. November 2024
Wellnessandhottubs-Logo

Antwort von Wellnessandhottubs

Thank you very much for taking the time to leave a review. We are really pleased that Ricky and the team did a great job for you installing your new Platinum Spas Refresh hot tub.
Thanks
Sarah

Bewertet mit 5 von 5 Sternen

A fantastic showroom with a wide choice…

A fantastic showroom with a wide choice to pick from. Left to wander round and as soon as we need help Jan was there. He gave us a good walk round asked us what we were looking for etc and showed us what he suggested. He was helpful and informative but never pushy. No hard sell left us to look and then we decided to buy based on his recommendation. We would recommend him and them to anyone looking for a hot tub etc. Thank you Jan

30. November 2024
Bewertung ohne vorherige Einladung
Wellnessandhottubs-Logo

Antwort von Wellnessandhottubs

Thank you very much for taking the time to leave a review. We are pleased that you had such a great experience in our showroom and Jan was really helpful. Enjoy your hot tub!
Thanks
Sarah

Bewertet mit 5 von 5 Sternen

Great Service…

Jan was a great help when purchasing our new Chill Tub. Jan unexpectedly stayed in touch out of hours and helped when my payment was struggling to go through. Highly recommended, great service.

20. November 2024
Bewertung ohne vorherige Einladung
Wellnessandhottubs-Logo

Antwort von Wellnessandhottubs

Thank you very much Phil for taking the time to leave a review. We are thrilled to hear that Jan provided a great customer experience! Enjoy your Chill Tub!

Bewertet mit 5 von 5 Sternen

Amazing service from Jan

Amazing service from Jan, answered any questions I had and communication was seamless throughout.

1. November 2024
Bewertung ohne vorherige Einladung
Wellnessandhottubs-Logo

Antwort von Wellnessandhottubs

Thank you very much for taking the time to leave a review. We are so pleased you had amazing service from Jan, we will ensure this feedback is passed onto him.

Bewertet mit 5 von 5 Sternen

Excellent experience dealing with Jan

Excellent experience dealing with Jan. He was able to help me place an order very quickly at a good price. Very responsive to emails and helpful throughout.

20. November 2024
Bewertung ohne vorherige Einladung
Wellnessandhottubs-Logo

Antwort von Wellnessandhottubs

Thanks very much Thomas for taking the time to leave a review. We are pleased you had a great experience and Jan provided a great service. We have passed this feedback onto Jan.

Bewertet mit 5 von 5 Sternen

Great company to deal with

Great company to deal with. Nothing is too much trouble
Amazing staff
Keep up the great work

8. November 2024
Wellnessandhottubs-Logo

Antwort von Wellnessandhottubs

Thanks very much for taking the time to leave a review Julia. We are really pleased that you had a great experience. We will ensure this feedback is passed on to the team.

Bewertet mit 1 von 5 Sternen

AVOID

AVOID! Was sold a swim spa cover that cost nearly £2000, which has started to disintegrate within a matter of months. I complained and have been offered some 'free filters' in compensation, with a suggestion i can 'sew the area with lose thread'. DISGUSTED & INSULTED by the shear lack of customer care.

23. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service

From outset to delivery fantastic all around - really helpful people from office staff to delivery guys...

20. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service from Miami spas

Great service from Miami spas, from ordering to delivering they kept in contact throughout and made the experience as easy as possible ! Would recommend this company.

2. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Replacement hot tub cover.

I ordered a new hot tub cover on Thursday last week on line and had it delivered today Monday. Good service from the company with regular updating of the progress of the transaction and delivered within the allocated time and now on the hot tub. Thank you for your business and would recommend you to anyone and will use you again.

2. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid this company

Avoid this company, We purchased a new spa from Miami spas part of superior wellness within two years the hot tub is blistering and de-laminating and we were told by superior wellness the warranty does not cover this

2. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5 star service from start to finish

Couldn't fault their communication, customer service, installers or after sales team. Such a great product too at such a reasonable price. Couldn't be happier with the service we received or the hot tub!

14. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First class service

From the moment we ordered until the installation of the hot tub, the service we received was first class. Every member of the team we dealt with were friendly, knowledgeable and extremely helpful. Great value and excellent customer service, thank you very much.

27. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor customer service

Bought a hottub from them ( part of the wellness family).
Tub has developed a leak from the shell and even though it is still under warranty, they are not wanting to have anything to do with it.
Tub is less than 2 years old!

They are now ignoring all emails.
I am having to fix it at my own expense and start court proceedings to recover costs!

14. Juni 2023
Bewertung ohne vorherige Einladung

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