We are happy with the scooter but only 4 stars because firstly the silence from receipt email until the one telling us it was being delivered, so on info always makes you worry. secondly there was a l... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Product delivered to Northern Ireland as arranged using Royal mail, 48 hours tracked, but due to the Brexit situation it arrived after the first request for a product review. Unfortunately it takes l... Mehr ansehen
Unternehmen hat geantwortet
Excellent service. My order was dispatched quickly and packaged securely. I contacted Welzo with a minor query and received a very prompt and helpful reply. I will definitely be using Welzo again... Mehr ansehen
Unternehmen hat geantwortet
I had an issue with my mobility scooter. It stopped moving. First it was a bit complicated to find a helpline but that is my bad I guess. My message was quickly picked up and after sending photos and... Mehr ansehen
Unternehmen hat geantwortet
4,1
Gut
2472 Bewertungen
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very good service.
Very good service from Anna. She was answering my emails very quickly and in very polite way.
At the beginning I had an info from my email provider that the first email which I had from the company was suspicious. It was quite tricky info for me. I emailed the company and ask when I will have my parcel. Anna was always answering very quickly and politely. I was looking forward for the product which I have ordered and Anna promised me to have it as soon as possible and shekels her promise 😊
9. April 2026
Bewertung ohne vorherige Einladung
Good company
Good company, lovely customer service. Products are great.
18. April 2026
Bewertung ohne vorherige Einladung
Great service with quick delivery
Great website with thorough checks before medications are sent. Quick and easy ordering. Recommended!
16. April 2026
Bewertung ohne vorherige Einladung
Great
Always fast delivery and great range of products.
18. April 2026
Bewertung ohne vorherige Einladung
Brilliant team
Brilliant team, careful and mindful dispensing. Thank you!!
20. März 2026
Bewertung ohne vorherige Einladung
My experience was first rate
My experience was first rate! Products simple to order online at a decent cost. Delivered within a few days. THANK YOU!
6. April 2026
Bewertung ohne vorherige Einladung
Brilliant really pleased with it thank…
Brilliant really pleased with it thank you
16. April 2026
Bewertung ohne vorherige Einladung
Bit of a wobble, but mind was set at ease
Bit of a wobble at first with regards to shipping and being informed where the parcel is. But I emailed and within about an hour a very helpful young lady named Anna got in touch to sort things out. She was quick, courteous and knew what she was doing. Completely set my mind at ease. Customer service is far from dead.
Thanks for the help. :)
17. April 2026
Bewertung ohne vorherige Einladung
Ordered a product a month ago and it…
Ordered a product a month ago and it never arrived. Tried to get in touch with the company to find out what happened to it, never heard back from them , absolutely avoid !!
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Rhys,
Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration and inconvenience caused by this experience.
We would like to confirm that we are already in contact with you regarding your order and have provided a resolution.
We appreciate your patience and remain committed to supporting you through to completion.
Kind regards,
The Welzo Customer Care Team
Antwort von Welzo
Dear Kelvin,
Thank you so much for your kind review!
We're really pleased to hear that your order arrived quickly and that you're happy with the products. Fast delivery and great quality are two things we pride ourselves on here at Welzo, and it's always lovely to know that comes through for our customers.
Thank you again for choosing Welzo, and we very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
Very easy to use and helps me to keep…
Very easy to use and helps me to keep a spare inhaler with me when i need one
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Customer,
Thank you so much for your kind review!
We're really pleased to hear that you found the process easy to use and that it's been a convenient solution for you. Providing our customers with easy access to the products they need is at the heart of what we do here at Welzo, and it's wonderful to know that we've been able to make a practical difference for you.
Thank you again for choosing Welzo, and we very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
Excellent service
Excellent service, communication and value thank you.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Gareth,
Thank you so much for your kind words!
It's really wonderful to hear that you were pleased with our service, communication and value. We put a great deal of effort into making sure every customer feels well looked after and gets the best possible experience from start to finish, so knowing that all three came through for you means a great deal to the whole team here at Welzo.
Thank you again for choosing us, and we very much look forward to seeing you again soon!
Kind regards,
The Welzo Customer Care Team
Fold up scooter delivered quickly but…
Fold up scooter delivered quickly but unfortunately it is too heavy at 16kg for me to lift into my car boot alone! It folds up manually. I was hoping to improve my independence so disappointed! It doesn’t seem very good quality and is only supplied with one battery, not 2! Spare space is empty where the second battery could sit.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Debbie,
Thank you so much for taking the time to leave us a review!
We're really pleased to hear that your scooter was delivered quickly and that you've been able to try out the fold up system. We're glad it arrived promptly and in good order.
Thank you again for choosing Welzo, and we hope to be of service to you again in the future!
Kind regards,
The Welzo Customer Care Team
We are happy with the scooter but only…
We are happy with the scooter but only 4 stars because firstly the silence from receipt email until the one telling us it was being delivered, so on info always makes you worry. secondly there was a little minor damage to the hub caps ( Which has been dealt with By Anna). also the 1st review request came by email before the scooter was delivered and this the second one 3 days after delivery, please give us a chance.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Trevor,
Thank you so much for taking the time to leave us such honest and constructive feedback, and we're really glad to hear that you're happy with your scooter!
We're also sorry to hear about the minor damage to the hub caps on arrival, but we're really pleased to know that Anna was able to sort that out for you swiftly. We'll be sure to pass on your patience and understanding to her!
Thank you again for your patience, understanding and for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
Delivered to NI
Product delivered to Northern Ireland as arranged using Royal mail, 48 hours tracked, but due to the Brexit situation it arrived after the first request for a product review. Unfortunately it takes longer than mainland. Thanks 🙏🏻
I can't comment on the product yet because I've only used it for a few days/doses.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Claire,
Thank you so much for your kind and understanding review, and for taking the time to share your experience with us!
We're really pleased to hear that your order was delivered successfully to Northern Ireland as arranged.
We hope you're settling in well with your product and that you continue to enjoy it over the coming days. Please don't hesitate to reach out to our customer care team if you have any questions or need any assistance along the way.
Thank you again for your patience and for choosing Welzo. We very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
A company you can trust
This is a company with style and quality
with all it`s amazing products for sale
Many Thanks
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Hi Irving,
Thank you so much for your kind words — it truly means a lot to us.
We’re delighted to hear that you found Welzo to be a company you can trust, and that our focus on quality and presentation stood out to you. We put a great deal of care into curating our product range and ensuring that everything we offer meets high standards, so it’s incredibly rewarding to see that reflected in your experience.
Your support and feedback are greatly appreciated, and we look forward to continuing to provide you with products and service that live up to your expectations.
Many thanks again,
Anna at Welzo
Antwort von Welzo
Hi Carol,
Thank you for your lovely feedback!
We’re really pleased to hear that your experience with Welzo was quick and easy — that’s exactly what we aim for. From browsing to checkout and delivery, we’re always working to make the entire process as smooth and efficient as possible for our customers.
It’s great to know we delivered on that for you. We truly appreciate your support and hope to see you again soon.
Warm regards,
Anna at Welzo
Delivery my product in time and in good…
Delivery my product in time and in good condition
Thanks a lot
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Hi Okugo,
Thank you very much for your thoughtful review.
We’re so glad to hear that your order arrived on time and in good condition — ensuring reliable delivery and maintaining product quality throughout transit is something we take very seriously.
Your feedback reassures us that we’re meeting those standards, and we’re grateful you took the time to share your experience. We look forward to serving you again in the future.
Thanks again,
Anna at Welzo
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