Picked up by Simon on Wednesday evening from east grinstead and dropped me to Crawley and the guy is the best taxi driver about. Proper nice bloke, easy to chat to and was efficient and on time. Could... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Unpleasant driver , 0 social pleasantries , but more importantly aggressive driver, too fast & impatient , nearly got hit by truck 2 mins from home . Not a pleasant ride at all . Gets a star for bein... Mehr ansehen
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Such great service. My taxi journey with Marietta was a lovely start to my holiday. Super clean, comfy car and a lovely atmosphere. Thanks so much, will absolutely recommend Western Cars to anyone loo... Mehr ansehen
Unternehmen hat geantwortet
Top notch service by an absolute gem of a lady, Marietta is such a beautiful and kind person and I couldn’t recommend her highly enough five star service in complete luxury ****☘️😊
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Western Cars provides 24/7 reliable, professional taxi services throughout Crawley & West Sussex. Competitive pricing, modern fleet saloons, MPVs, executive cars, 6-8 seaters, and easy booking via phone, app, or online for local rides & airport transfers.
Kontaktinformationen
198 Haslett Avenue Three Bridges, RH10 1LY, Crawley, Vereinigtes Königreich
- 01293 300000
- info@westerncars.co.uk
- westerncars.co.uk
4,3
Hervorragend
118 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Marietta was a great driver
Marietta was a great driver. Very nice, very smooth, very comfortable driving. Thoroughly recommend
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Western Cars & Taxis
Thank you for your kind words, Jenn. We're delighted to hear that Marietta provided a smooth and comfortable ride. We appreciate your recommendation and look forward to serving you again with the same level of service.
Excellent service
Western Cars were absolutely amazing and very on time. Their communication is perfect and were super helpful and understanding in helping me book two taxis. Not only are they reliable but flexible. Thank you so much I will definitely be using their taxi service again!!
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Western Cars & Taxis
Thank you, Alex, for your kind words and positive feedback. We're delighted to hear that you found our service reliable, flexible, and punctual. We strive to provide excellent communication and helpful assistance to ensure a smooth booking experience. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Unpleasant ride
Unpleasant driver , 0 social pleasantries , but more importantly aggressive driver, too fast & impatient , nearly got hit by truck 2 mins from home . Not a pleasant ride at all . Gets a star for being on time , and nice car .
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Western Cars & Taxis
We’re very sorry to hear about your experience and apologise for the distress and inconvenience caused. We take your comments regarding the driver’s manner and, in particular, your concerns about the speed and standard of driving very seriously. The safety and comfort of our passengers is extremely important to us.
Please could you provide us with your journey reference number or the phone number used to make the booking so we can investigate this matter further with the driver? Alternatively, you can contact us directly at info@westerncars.co.uk.
We appreciate you bringing this to our attention, and we’re pleased to hear that the vehicle and punctuality met your expectations. We hope to have the opportunity to look into your concerns properly.
BEWARE OF OVERCHARGING
BEWARE OF OVERCHARGING.
Quoted £47. Paid online before the driver arrived.Charged £56.
Overcharged £9.
UPDATE. Subsequent to this review, I was contacted by Sham, Client Liaisons Manager who has now explained, apologised and refunded the £9 difference. Thankyou.
19. August 2026
Bewertung ohne vorherige Einladung
Charged a lot more than quoted.
Turned up 10 mins late. Driver polite and apologised, HOWEVER, the price he charged was over a third more than I was quoted by the taxi firm
when booking. I would avoid using again for this reason.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Western Cars & Taxis
We’re very sorry to hear about your experience and apologise for the inconvenience caused. We take your concerns regarding the delays and the service you received very seriously.
Please could you provide us with your journey reference number or the phone number used to make the booking so we can investigate this further? Alternatively, you can contact us directly at info@westerncars.co.uk.
We appreciate you bringing this to our attention and hope to have the opportunity to look into the matter properly.
Driver #319 was very polite
Driver #319 was very polite, a very clean car and drove safely. Highly recommended.
Mark S
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Western Cars & Taxis
Thank you for the wonderful review! Safety, courtesy, and vehicle cleanliness are our top priorities, and we are glad to hear Driver #319 took great care of you. We truly appreciate your recommendation and look forward to driving you again on your next journey.
Do not use
I was extremely disappointed with the service from Western Cars. I booked and paid for my taxi days in advance, yet it arrived 40 minutes late.
What frustrated me most was the repeated dishonesty. At the agreed pickup time, I called to check everything was on track and was told the driver was “three minutes away.” Ten minutes later, I called again and was told he was “five minutes away.” After another ten minutes, the driver finally admitted he was actually travelling from Shoreham to pick me up in Brighton and was still at least 15 minutes away.
I then contacted the office, who said they would speak to the driver and call me back. They never did.
To make matters worse, once I was finally picked up, the driver sped dangerously along country roads, turning an already stressful experience into an unsettling one.
I would not recommend Western Cars and will certainly not be using them again.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Western Cars & Taxis
We’re very sorry to hear about your experience and apologise for the inconvenience caused. We take your concerns regarding the delays and the service you received very seriously.
Please could you provide us with your journey reference number or the phone number used to make the booking so we can investigate this further? Alternatively, you can contact us directly at info@westerncars.co.uk.
We appreciate you bringing this to our attention and hope to have the opportunity to look into the matter properly.
Most reputable companies Western cars…
Most reputable companies Western cars are very consistent for airport transfers to Gatwick, short trips around town, or pre-booked rides for work/date nights.
Nice taxi company.
26. Juli 2026
Bewertung ohne vorherige Einladung
Best taxi service provider in this…
Best taxi service provider in this area, used them for my airport journey. Booking system is very easy , driver was polite and price was very reasonable, Highly recommend!!
23. Juli 2026
Bewertung ohne vorherige Einladung
always use this service because they…
always use this service because they arrive on time, they helped with my wheelchair and were very friendly. The car was also very clean and smelt nice which was key for me and my preferences. He dropped me off and then picked me back up afterwards and both journeys were pleasant. Thank you :-)
24. Juli 2026
Bewertung ohne vorherige Einladung
Excellent experience
I use Western Cars regularly and particularly Driver 121. Highly recommended! Friendly, courteous and on time.
24. Juli 2026
Bewertung ohne vorherige Einladung
I would say Great service.driver are…
I would say Great service.driver are polite and friendly also helpful!!cab on time !!customer service amazing will use again 100 percent!!
2. Juli 2026
Bewertung ohne vorherige Einladung
Western cars provides …
Western cars provides friendly&Reliable service
20. Juli 2026
Bewertung ohne vorherige Einladung
Clean cars and on time
22. Juli 2026
Bewertung ohne vorherige Einladung
Mr yogesh was extremely helpful while…
Mr yogesh was extremely helpful while coming to Heathrow airport and helped us. I can highly recommend this service
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Western Cars & Taxis
Thank you for your kind words, Swetha. We're delighted to hear Mr. Yogesh was helpful and that you highly recommend Western Cars Crawley. We appreciate your support and look forward to serving you again.
Friendly driver fast service
Friendly driver fast service
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Western Cars & Taxis
Thank you for your kind words, Vullob. We're glad you experienced friendly drivers and fast service. We appreciate your positive feedback and look forward to serving you again at Western Cars Crawley.
Really good and reliable service
Really good and reliable service
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Western Cars & Taxis
Thank you for your positive feedback, Vivek. We're glad to hear you find our service reliable and good. We appreciate your support and look forward to serving you again at Western Cars & Taxi Service.
Always polite respectful
Always polite respectful. And 90% of the time on time.
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Western Cars & Taxis
Thank you for your kind words, Mandy. We appreciate your respectfulness and are glad to hear we're mostly on time. Your feedback motivates us to continue providing polite and reliable service. We look forward to serving you again soon.
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