Westmonth Bewertungen 

Worst customer service. Worst matress topper. First off it is a glorified mattress protector and it makes you so hot!
Secondly, I have emailed multiple times and tried calling to have 0 responses. So of course I am past the 30 day return mark!! They are absolutely horrible and the topper is terrible. Nothing at all what they claim it to be.
Big red flag when customer service doesn't respond!
Buy elsewhere

I ordered a mattress topper. It came in the wrong size. Maybe I ordered the wrong size, maybe they sent the wrong size. I contacted them. They gave me a return address. I paid $100 to return it. They refused to accept it and returned to sender. No response to subsequent email. Do not order from them!

Very strange to me that everyone’s experience is the same that this is an extortion ring and then one “customer” pops up with a glowing review. This company is a scam racket abd the product is worth almost nothing. I lost big bucks with no recourse. If they were citizens they would be in jail now. Thats where this scam company deserves to be.

I have tried a few other mattress toppers in the past, but I finally found one that allows me to get a restful sleep. Before this I would toss and turn throughout the night just to accommodate my hip pain. I will be recommending 1000GSM topper to all of my friends. I wish they would make a travel size, because I will miss sleeping in my bed once I go on vacation!

As an update.. I did everything I could to actually share my review on the company site.. they have it set up so I can't submit the review and it only allows me to "get help".. A 4.7 star review they absolutely do not have should be adjusted based on actual consumer reviews and not whatever they are posting.
Please never buy from this company. It won't be a company anymore in two years and they are just extorting people that look at social media

The product they advertise is NOT as it appears and no difference in comfort when you slip into bed expecting more! I did get a response but they wanted me to absorb the cost of shipping to send to some no name address overseas! Not happy!

Although their website had a picture of mattress pad with the words “100% organic cotton”, it is 100% polyester. Buyer beware.

I wish there was a way to give no stars. Product not as advertised, no customer service, when refund requested I was ghosted. This was a VERY EXPENSIVE mistake

If I could give them a zero I would. No density as advertised, no ability to return and all polyester. Total scam. Needs to be shut down.

I also tried to return the topper. I have sent at least four messages and have received no response at all.
There is no other way to contact them. There is another company called “Usewestcloud”which is good.
Wonder how they say they have so many good reviews… they don’t even let you leave a review.
I will contact my CC and ask for a chargeback.

As with many of the other reviews, I feel I’ve been scammed. I ordered the King topper yesterday and after reading reviews I immediately emailed to cancel the order (should’ve read reviews first). Their advertising swept me in.

I’ve sent numerous emails to several of their addresses and no response. There is no phone number. One of the emails came back as undeliverable. Credit card has been charged. All red flags.
I’ve already notified my credit card company and Westmonth that I’ll disputing this charge.

UPDATE: I used my Apple Card for this purchase. They immediately refunded in 2 days!