Earlier this week thought I had found a monthly parking spot but because of availability it didnt work out. I was being helped through this by Abigail Abesamis from spacer.com. She was professional an... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The web site is clear and easy to use. At first, I would have liked a quicker access to customer service, but, after employee JA got involved - they were great! Very prompt, thorough and professio... Mehr ansehen
Unternehmen hat geantwortet
Misinformation about visiting 24hrs prior to start of parking. Can't change vehicle from compact ( space issued per website) vs type of vehicle i have a pickup
Unternehmen hat geantwortet
Carmen Cadilo provided me excellent customer service, correcting an error that was on my part and refunding a subsequent monthly charge days after it appeared. I thought there'd be an issue or a bat... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über WhereiPark
Vom Unternehmen geschrieben
WhereiPark is an online marketplace that connects people looking for parking with those who have vacant spots (individuals, parking operators or property owners).
WhereiPark makes it incredibly simple to find a parking spot and reserve it online. If you have a single vacant parking spot or thousands of vacant spots, WhereiPark offers a performance based marketing tool to help you quickly find someone to rent your spot.
Kontaktinformationen
Vereinigte Staaten
- 415 480 7275
- support@whereipark.com
- whereipark.com
4,7
Hervorragend
170 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
“WhereiPark” representative Abigailis fantastic and very professional and knowledgeable.
“WhereiPark” representative Abigail Abesamis was excellent with customer service. She helped me with the electronic application and answered all my questions. She was extremely helpful and professional. I had a very positive experience.
15. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you so much for your kind feedback, Dennis! We’re delighted to hear about your positive experience with Abigail. Providing excellent support is always our priority, and we’ll be sure to share your appreciation with her.
Outstanding customer support
Consistently, Outstanding customer support and service! Abigail was was extremely helpful to navigate and resolve issues! I have been a satisfied customer for the last 3-4 years using whereipark!
15. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you so much for your kind words and continued support. We're thrilled to hear that you've had a great experience with our customer service and that Abigail was able to help. We truly appreciate having you with us for the past few years!
— The WhereiPark Team
I was having trouble booking my parking…
I was having trouble booking my parking spot and JA was able to assist me through the entire process, greatly appreciated.
14. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you for sharing your experience! We're glad JA was able to assist you through the process and make things easier.
Abigail gave great service
Abigail gave great service, and was very responsive to a special request made in the parking contract. All questions were answered clearly, and everything was resolved to my satisfaction. It's a pleasure to work with her; I'm also very happy with the parking facility.
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
We’re so happy to hear that Abigail made your experience a great one! She’ll be thrilled to know her efforts made a difference. Thank you for choosing us and for sharing such kind words — we’re glad you’re enjoying your parking spot!
Just got my first parking spot!
Just got my first parking spot with the assistance of Abigail with WhereiPark. Abigail case such amazing customer service. She worked with Maisie the entire process until I was able to secure a spot. I highly recommend this platform and if you’re lucky you’ll get Abigail as your customer service representative! Thank you Abigail, you are the absolute best:)
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you for the kind words! We’re glad Abigail could help you secure your first parking spot. We’ll be sure to share your feedback with them. Welcome to WhereiPark!
amazing help with service issues
The amazing help and knowledge of service specialist JA, helped with my issues and all my other questions for WhereIPark. I will be using WhereIPark again strictly because of the amazing service I received.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you so much for your wonderful feedback! We’re thrilled to hear that JA was able to provide such great support and help resolve your concerns. We’ll be sure to share your kind words with them. We appreciate your trust in WhereiPark and look forward to assisting you again soon.
– The WhereiPark Team
Abigail was amazing!
Abigail was amazing! She was helpful and responding fast and assisted my process of renting and exiting a WhereIpark parking spot. They are a good and trustworthy company. Would use their services again. Thank you!
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you so much for your kind words. We’re thrilled to hear that Abigail was able to assist you smoothly with your parking process. We truly appreciate your trust in WhereiPark and look forward to helping you again in the future!
– The WhereiPark Team
Great Service with Abigail
Your customer service Rep Abigail was very responsive once I sent an email when an issue arose with the property management where we parked our car. It was resolved quickly and smoothly.
28. September 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you for your kind feedback! We’re so glad to hear Abigail was able to assist you promptly and help resolve the issue smoothly. We’ll be sure to pass along your appreciation to her.
We’re always here if you need any further support, and we truly appreciate you choosing WhereiPark.
Do not recommend. Book directly with garage/lot owners.
Where I park is not one of my suggested websites to work with.
I booked with them in a moment of desperation due to not finding out until day before moving in that the parking garage at my new apartment was full. Since the start, I have not had a good experience with this company. After letting my booking sit for a few days, they finally said it was approved after the start date for the parking. They then provided outdated contact information for an employee of the garage that was no longer working there. It took another day or so to get the correct contact information so I could actually pick up a transponder.
I came to find out that where I park was charging me more than I would pay if I were to book directly with the owner of the garage. I tried putting in multiple cancellation requests only for all of them to say it conflicted with the booking. I tried pushing it out 2 months to see if the cancellation would go through and it would not.
The only contact information for the company is a general support email that does not respond in a timely manner.
If you are looking to book a monthly parking pass, my best suggestion is to reach out directly to the owner of the garage/lot. They usually have signs outside of the space with a valid number to call.
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you for sharing your feedback. I’d like to clarify that WhereiPark is a business that allows lot owners to advertise their parking spots on our website for a fee. This accounts for the difference in pricing, as we manage the billing for customers and process payouts to the hosts or lot owners. It’s a formal agreement between us and the lot owners, where we help connect them with customers interested in their available spots. Booking through our website but paying hosts directly would actually mean circumventing this agreement.
Your feedback on communication and response times is also very important to us. We’re actively working on improving our processes to better support customers in a timely manner.
That said, I’m sorry to hear about the difficulties you experienced, and I truly appreciate you bringing them to our attention.
JA was extremely helpful and very…
JA was extremely helpful and very responsive!!
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thanks for your feedback, Stephen! I’m happy to know JA was able to provide you with such great support. We’ll continue to make sure you get the best experience possible.
JA is great.
Didn't have to wait long for JA to assist me.
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you for sharing your experience, Paul! I’m glad to hear JA was able to assist you promptly. We truly value your feedback.
Excellent support and customer service
I reserved a space with WhereiPark near UCSD, but actually located a closer spot on the street in the neighborhood for free. Although I was billed for the space beginning on the 22nd, I was able to cancel and received a prompt refund on the 23rd. Thanks to Abigail for getting it done!
24. September 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you for sharing your experience! We’re glad to hear you found a convenient spot and that Abigail was able to promptly assist you with the refund. I’ll be sure to pass along your kind words to her.
We appreciate you choosing WhereiPark, and we hope to serve you again in the future.
My experience with WhereiPark customer…
My experience with WhereiPark customer service was great! Abigail responded promptly to my email and addressed all my concerns. I really appreciate the support!
21. September 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you for your kind feedback, Susana! We’re delighted to hear that Abigail was able to promptly assist you and address your concerns. We’ll make sure she knows about your appreciation.
We’re grateful you chose WhereiPark, and we look forward to assisting you again whenever you need us.
Feedback about experience with JA
From the very beginning JA has been amazing to work with! Initially I had forgotten to put in the discount code and when I reached out to JA to inquire about whether it could be applied, they were kind enough to do so. JA always has always responded to any questions or concerns I have had and always provided a response quickly. I am very happy that I was paired with JA as the customer support specialist to secure the parking spot because it couldn't have gone smoother.
24. September 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you for your review. We’re pleased to hear that JA provided timely assistance, ensured your discount was applied, and supported you throughout the process. Delivering efficient and reliable service is a priority for us, and we appreciate your recognition of JA’s efforts.
The WhereiPark Team
JA helped me so much
JA helped me so much. Unfortunately I did not read the through the parking terms thoroughly but he was able to help me save on not paying an extra month for a space I did not need. Please make sure to read the parking minimum term before renting!!! Thank you again, JA
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you for your feedback! We’re glad JA was able to help you save and guide you through the terms. We appreciate your reminder and are always here if you need assistance again.
The WhereiPark Team
Thank you!
JA was very helpful and responsive with my concerns. Genuinely made my day! :)
19. September 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you so much for your kind words! We’re thrilled to hear that JA was able to assist you and make your day. We’ll be sure to share your feedback with them. We truly appreciate you taking the time to share your experience.
The WhereiPark Team
WhereiPark makes finding parking…
WhereiPark makes finding parking convenient, but the app sometimes gives inaccurate availability
29. August 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you for your feedback! We’re glad to hear you find WhereiPark convenient. We’re sorry to hear about the availability issue, and we’re actively working on improving the accuracy of our listings to make the experience even smoother.
The WhereiPark Team
Great customer support
Great customer support. Abigail helped to address all of questions and concerns. One of the most helpful customer service. Would recommend this parking service
5. September 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
We’re so glad to hear you had a great experience with our support team! Abigail will be thrilled to know she was able to help with all your questions. Thank you for choosing us and for recommending our service.
The WhereiPark Team
Courteous, fast, trusted
When I no longer needed upcoming parking, JA at whereipark refunded me immediately. Next time I need a parking spot I'll feel like I can trust this team to honor agreements and provide fast and courteous customer support
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
Thank you for your thoughtful review! We’re so glad JA was able to assist you quickly and courteously. We truly appreciate your trust and look forward to helping you with your next parking need.
The WhereiPark Team
Paid nearly $600 in fees to obtain a…
Paid nearly $600 in fees to obtain a space to park in mid-August. The building and I are still waiting for whereipark to provide them with the paperwork so they can give me the access device. Do not bother calling their phone number. That goes nowhere. I would not recommend this at all.
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von WhereiPark
We’re sorry for the frustration this caused. Please note that your payments have already been refunded. We did experience issues with receiving inbound calls recently, which may have prevented us from answering you, and we couldn’t locate any voicemail messages from you. To prevent this from happening again, we’ll be reaching out to the property management to confirm exactly which documents they require from us moving forward.
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