Willis & Stone Bewertungen 

22
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We ordered a hallway bench on Willis and Stone, the overall quality is really good, the choice of colours of the oak allowed us to match it closely to other furnitures. Paint colours are colour match... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Willis & Stone designed & manufactured not only our kitchen but also several other pieces for lounge & dining room. Exceptional quality throughout the entire process & finished product. Their furnitur... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I visited the showroom to see the displays. Loved the handmade styles and ability to customise. After the order was placed I was updated and informed when deliver would occur. What I liked about this... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Just as I thought, 2K for a table and chair set full of imperfections. Apparently solid oak is meant to be full of holes, my table and chairs look like it has woodworm, it’s r... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelhersteller

Vom Unternehmen geschrieben

We are a friendly, family-run business based in Cambridgeshire manufacturing handmade, luxury, bespoke furniture and kitchens unique to you. We are progressive, problem-solving team who work together to support local crafts people and to use sustainable materials in order to make products that will last a lifetime.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

22 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(22)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Nice quality hallway bench

We ordered a hallway bench on Willis and Stone, the overall quality is really good, the choice of colours of the oak allowed us to match it closely to other furnitures. Paint colours are colour match so there is a slight variation with the Little Greene paint we already used.
One downside was the absence of reply once I confirmed the delivery date. There was no communication on the day from the delivery team. A bit disappointed regarding the expensive delivery fee.

12. Juni 2026
Bewertung ohne vorherige Einladung
Willis & Stone-Logo

Antwort von Willis & Stone

Hi Alex, many thanks for your kind words and we are really pleased you are happy with your Bench. Your points regarding communication have been noted. Our delivery fee is as cheap as it can be for a 2-man delivery and of course the set up and assembly of the bench within the price. Unfortunately the cost of running our vans with the current fuel costs , servicing etc doesn't allow us to do this any cheaper. Thanks again for you business.

Bewertet mit 5 von 5 Sternen

Boot Room Unit

I purchased a Boot Room Unit. It's such a great design, perfectly painted and the delivery guys were first class. It now sits as the "star of the show" in our hallway.

5. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love the quality of my unit, made for me

I visited the showroom to see the displays. Loved the handmade styles and ability to customise. After the order was placed I was updated and informed when deliver would occur.
What I liked about this company is you can talk to the skilled craftsman that are making your item, impressive workshop. The staff were really friendly, and when it was delivered the install team helped to get it into the right location.

15. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Willis & Stone

Thank you so much for your lovely review Paul. We're so pleased you're happy with your experience and furniture.

Bewertet mit 1 von 5 Sternen

AVOID THIS COMPANY LIKE THE PLAGUE

Just as I thought, 2K for a table and chair set full of imperfections.

Apparently solid oak is meant to be full of holes, my table and chairs look like it has woodworm, it’s really that bad!

Funny, Oak Furniture Lands furniture is not like this ????

AVOID AT ALL COSTS.

This company will take your money, and not acknowledge their own policy’s.

All furniture is manufactured abroad, and not in the UK as it states, the receptionist confirmed this. It’s painted in their own premises, that’s it.

The jumped up little weasels email reply.

Jamie’s email!

Thankyou for your email, I am sorry you are so stressed by your table set.

I have looked at your pictures and yes there are indeed imperfections in the paint but this is well with in the expectations of painted real turned wood. We have been making tables for over 12 years and every table set we make with turned legs and spindle chairs will have these imperfections. This is also true of any manufacturer making tables with real turned wood. Any that don't wont be using pine or beech like the majority do but likely a form of rubber wood or plastics. This is all part of manufacturing with real wood. I can stand by my words as we have not had a single complaint to date of the 100’s of tables we have made and most people do understand the nature of real wood.

If for any reason you feel yours is different to any other please see the picture of one of our tables in our showroom at present, as you will see this has the very same level of finish. Filling these areas before paint will result in the filler dropping out over time as with any natural product they do move as they expand and contract over time as temperature changes.

As a small business of 12 years we are very experienced in what we do and fully understand the levels of finish achievable and what is realistic within our industry. I am sorry your expectations haven’t been met but do feel this is due to unrealistic expectations and not our level of competence. Regarding the price of the table we are very competitive and you are very unlikely to find a table set with solid oak top and real wood turned legs for any less than you have paid, I expect this is may be why you purchased from us.
I hope you are able to understand. Please see pics attached.

15. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Willis & Stone

Hi Andrew, as per Jamie's email you have copied in to your review, painted finishes on real woods do come with imperfections due to being a natural material. We're sorry this is not what you were expecting, however as you've mentioned yourself, you were looking for errors within the furniture before even receiving it.

The dining chairs are the only item we sell that are not made within our workshop as these are outsourced by skilled chair manufacturers and then painted and finished within our workshop. Every other furniture item we offer is designed and made in-house by our skilled team in our workshop based in Cambridgeshire, UK.

Our team tried to listen to you and help with your query, however we do not condone the horrendous behaviour and language you used towards us and therefore resulting in us not being able to assist you.

Bewertet mit 5 von 5 Sternen

Great experience buying a boot room…

Great experience buying a boot room unit from Willis & Stone. The communication was good, the furniture looks lovely and good quality and I could not fault the obviously experienced, helpful delivery team. Thank you!

12. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Willis & Stone

Hi Lise, thank you for your lovely review. We're so glad you're pleased with your boot room bench.

Bewertet mit 5 von 5 Sternen

Media Unit

From the initial enquiry and placing order to keeping us informed throughout the manufacture we could not fault this company. The delivery and installation was excellent and the finished work exceeds our expectations.
Great job and Thank-you

14. Mai 2025
Bewertung ohne vorherige Einladung
Willis & Stone-Logo

Antwort von Willis & Stone

Hi Nicola, thank you very much for the positive feedback. We're glad to hear that you are happy with the service and products that we have provided. Thank you once again for placing your order with us, we hope you enjoy your media unit! - The Willis & Stone team.

Bewertet mit 5 von 5 Sternen

Fabulous from start to finish.

I would like to say how fabulous the boot room furniture is; the build quality, the design and the overall craftsmanship is excellent. I am very pleased, so thank you. The delivery guys were excellent as well and set it all up perfectly. Very professional from start to finish.
Molly, a big thank you to you for your design assistance.
I am so delighted that I would certainly recommend your company for the quality of product and service.
Kindest regards
Janice H.

6. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic customer service and quality

Everyone I spoke to was really friendly and helpful when trying to decide on colours. The delivery team were fantastic at keeping me informed (and really lovely when they arrived). The product itself (the shoe cabinet) is unreal! Every finish on it is absolute perfection and you can tell it’s been created with real care and attention to detail! Fantastic company!

27. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic Service

The entire experience has been exceptional from start to finish. Initialy Ely Farmhouse furniture came to our attendtion for their media units and farmhouse tables. This then escalated quickly due to a visit to their showroom where we found they also manufacture kitchens under "Willis & Stone". Initially dealing with Jamie and then in the capable hands of Vicky for design. The whole team were experts in this field including Nick (Installation & Carpentry) and Mark (finishing painter). If you're looking for bespoke high quality kitchens and furniture then look no further.

2. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quality all round

Quality products offered from extremely courteous and knowledgeable staff. Simply cannot fault. Bora X pure is out of this world!

30. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommend

Highly recommend, products are of excellent high quality and communication was great throughout with Vicky and also Gemma. Missed out on their delivery service because we had the furniture shipped offshore. Quite a long lead time but well worth the wait. Will definately be back for more!

10. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5 Stars for design, concept and product

We ordered a full media unit from Willis & Stone (Also known as Ely Farmhouse Furniture). We visited their store first and we were very impressed with the designs so placed an order.

The unit took a few months to make and is really beautiful and worth the wait.
It looks amazing in our home and is even better quality than we had hoped for! We also really appreciated the excellent responsiveness on email throughout the process - from the back and forth on designs to the drawings of the cut-outs we requested.
Finally we were really impressed with your delivery team. They were not only friendly, polite and professional, but also seemed like good craftsmen
who spent the time to ensure the unit was properly installed to our requirements.

All in all we would definitely recommend the business, products and service levels.

22. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fabulous kitchen

Great service, communication and attention to detail. The whole team were a pleasure to deal with from designing to the installation of our kitchen in our self build project. Site visits to measure up were made on more than one occasion and Vicky offered us lots of helpful advice in the design layout and was worth her weight in gold on assisting us with colour choices too. The finished kitchen looks stunning and we would highly recommend this company without hesitation.

1. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Willis & Stone

Hi Jane, thank you for your kind words. It's great to know you that you felt you had good service throughout the whole process and that Vicky's expertise aided you along the way. We hope you enjoy great times ahead in your beautiful kitchen! - The Willis & Stone team.

Bewertet mit 5 von 5 Sternen

Willis & Stone Kitchens

We are absolutely delighted with our new kitchen. The service we received and the quality of the kitchen is amazing.
Being able to purchase all of our new electrical goods from Willis & Stone too, made the whole experience so much easier.
We would not hesitate to recommend Willis & Stone to anyone purchasing a new kitchen.

29. Oktober 2021
Bewertung ohne vorherige Einladung
Willis & Stone-Logo

Antwort von Willis & Stone

Thank you so much for your kind review. We're so glad you're pleased with your kitchen and appliances. We hope you enjoy it for many years to come! - The Willis & Stone team

Bewertet mit 5 von 5 Sternen

Wow factor kitchen

We absolutely love our new kitchen from Willis & Stone, Jamie and Vicky were very helpful and Vicky designed our perfect kitchen and gave great advice on handles, colours and configuration. The kitchen is very high quality and will no doubt stand the test of time for many years to come.

17. Oktober 2022
Bewertung ohne vorherige Einladung
Willis & Stone-Logo

Antwort von Willis & Stone

Hi Emily, thank you for your lovely review. It's great to know you felt you had lots of guidance along the way; we try our best to keep the process as smooth and stress free for our customers as we can! We hope you enjoy your beautiful new kitchen for plenty of years ahead - The Willis & Stone team

Bewertet mit 5 von 5 Sternen

Simply the best kitchen refurb…

Simply the best kitchen refurb experience!

Our key priority when picking our kitchen company, was to find one as passionate about our project as we were!

From the moment we walked into the Willis & Stone showroom we knew we had found our team! Knowledgable, accessible, honest with impeccable customer service from start to finish.

We could not be happier with our finished space - it has transformed the heart of our home and I feel so lucky to have it every time I open the butler pantry door!

16. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Willis & Stone

Hi Kirsty, what a lovely review, thank you so much! We're so happy that we could help you create a beautiful space that you love as much as we do. We work hard to help out as much as we can along the journey so we really appreciate your kind words. - The Willis & Stone team.

Bewertet mit 5 von 5 Sternen

Fantastic company

Fantastic company, great design service and attention to detail. Beautiful product with superb customer service. Would definitely recommend and use again.

30. März 2022
Bewertung ohne vorherige Einladung
Willis & Stone-Logo

Antwort von Willis & Stone

Hi Charlotte, thank you so much for your kind review. We're so glad we were able to help along the way with creating such a beautiful kitchen! - The Willis & Stone team.

Bewertet mit 5 von 5 Sternen

Willis & Stone kitchen

Willis & Stone designed and manufactured our kitchen. Great quality custom made at a sensible price. Service was excellent and everything happened as planned. We were so pleased with the result that we ordered a number of other items of furniture from their range.

12. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Willis & Stone

Thank you so much for your lovely review, Melvin. We're so glad to hear that you're pleased with the process as well as the end result of your kitchen. We really appreciate it - The Willis & Stone team.

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