Wilsonparking Bewertungen 

$60 to park at a hospital, because apparently illness wasn’t expensive enough. Nothing says “we care about the community” quite like Wilson Parking charging $60 while you sit in a hospital, trapped for hours, with a loved one who is sick, injured, frightened or possibly dying. It takes a special kind of corporate imagination to look at this and think, excellent, a captive market. Sixty bucks for a patch of concrete. No valet, no champagne, no complimentary CT scan, just the privilege of leaving your car somewhere while you’re worried sick. This is not a service. It is opportunistic price-gouging dressed up as parking. Profiting from people at their most vulnerable is grotesque, and whoever approved these charges should give themselves an uppercut. Wilson Parking: because apparently the real emergency is that somebody still has money left in their bank account. Predatory. Shameless. Disgusting. Rotten.

This is an awful predatory company. Please stay away wherever possible. They are completely unforgiving. I had communication issues with my old company and not only did they not waive any of the fines but sent them all to debt collection. I hope the CEO and management run into terrible misfortune and die reflecting on the fact they are awful people. I don't say that lightly. Greed is so prevalent in today's society it is sick. I was only on minimum wage too.

Someone stole my credit card details and used them on the ParkMate app. When I asked support for the rego linked to my card so I could pass it on to the police, they completely fobbed me off. I got robotic replies refusing to give me the details because of the fraudster's "privacy". They couldn't care less that their app is being used for fraud and just told me to deal with the bank. Absolutely useless customer service.

The recent ParkMate app update (around July 2025) introduced new features within the Wallet section. Instead of improving convenience, this update caused problems for ordinary customers like me.

Previously, my parking payments were automatically charged to my credit card. After the update, payments were redirected into the ParkMate Wallet as a balance, rather than being applied to actual parking fees.

Worse, there was no notice or reminder about this change. A week later, I received a confusing breach notice for NZD 85. When I explained that my transaction record clearly showed the issue was caused by the app update and unclear instructions, Wilson Parking (via ParkMate) still insisted I must pay NZD 30 (instead of NZD 15) to cover their “administration cost.”

I believe this conduct breaches the Fair Trading Act 1986 (New Zealand), particularly regarding misleading and deceptive practices.

Additionally, ParkMate lacks a withdraw or refund function. Unlike other apps such as Kindo, which allow easy management of wallet balances, ParkMate requires customers to write or call to retrieve funds. This makes it difficult to recover money once it has been added to the Wallet.