Ordered wine & paid. It was simply never delivered, despite numerous exchanges with owner telling me it was ‘on its way’ & ‘should be with you by now’. Had to get Amex to credit my account - suspected... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered a few different bottles from wine tasting adventures and I was really happy with the experience. Firstly, the owner has a lot of knowledge of a lot of different wines from lots of regio... Mehr ansehen
We had an in-person wine tasting for a special birthday gift which was lots of fun. Philip took us through various grapes - the history and vintage of each - which he had selected in-advance for the... Mehr ansehen
Really pleased with Wine Tasting Adventures. Easy to order, interesting bottles rather than the usual supermarket stuff, and cheaper than the high street for the same quality. Arrived well packed and... Mehr ansehen
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Das haben sich andere Leute angesehen
Always delicious, always reliable
Always delicious, always friendly and speedy service
Staff very friendly and approachable
Staff very friendly and approachable, easy to use the site and make bookings. The wines were high quality and very well paired with our tastes! Overall a great experience.
Failed to deliver wine ordered.
Ordered wine & paid. It was simply never delivered, despite numerous exchanges with owner telling me it was ‘on its way’ & ‘should be with you by now’. Had to get Amex to credit my account - suspected scam. Be very careful if you risk ordering from this company.
Disappointing experience & Customer Service
Disappointing experience – poor delivery and customer service
I wish I had read the Google reviews before placing my order, as many of the experiences described by other customers now seem very familiar.
I ordered Montfrin La Tour Rosé well in advance of my mum’s 80th birthday. She had particularly enjoyed this wine on a business-class flight, and I wanted to surprise her with a bottle of something she remembered and loved. This was a thoughtful, personal gift, so getting the correct wine delivered on time really mattered.
Unfortunately, the experience was extremely disappointing. The website did not make it clear that the business was closed while away on a wine-tasting trip. My order was not delivered within the stated 2–4 day express delivery timeframe, and despite further assurances, it arrived too late for my mum’s birthday.
To make matters worse, the wine supplied was not the Montfrin La Tour Rosé I had ordered, but a different rosé from the same château. I was told that the replacement was a more expensive wine, but that completely misses the point. I had chosen a specific wine for a specific reason. A more expensive substitute is not necessarily a suitable replacement when the original was intended to make a special occasion memorable.
What has disappointed me just as much as the original problems is the way my complaint has been handled. The options offered were to keep the incorrect wine with a refund of the delivery charge, or return it at their expense for a full refund. While I acknowledge the offer of a refund, I do not feel that this adequately recognises the overall experience or the disappointment caused.
Having since read the other Google reviews, I regret not having done so before ordering. Seeing other customers describe similarly disappointing experiences is concerning.
Mistakes can happen in any business, but good customer service is about how those mistakes are put right. In my experience, the communication, delivery, accuracy of the order and subsequent handling of my complaint have all fallen short of what I would reasonably expect.
I would urge anyone considering ordering to read the reviews carefully before making a decision. Sadly, this experience has left me disappointed and would urge people to read the reviews on google before even contemplating ordering from Fine Wine Direct.
I ordered a few different bottles from…
I ordered a few different bottles from wine tasting adventures and I was really happy with the experience.
Firstly, the owner has a lot of knowledge of a lot of different wines from lots of regions. I specifically wanted a fortified wine that I had in Portugal as well as a couple of strong reds. He was able to help me and provide recommendations and suggested good food pairings.
I'd be delighted to order again especially multiple bottles... Would do Christmas a good turn!!
Great experience and great wine
Great experience and great wine! Philip really knows his stuff
Very good quality
Very good quality - Philip was very accommodating and I would recommend this brand to friends and family.
Great experience, variety and knowledge ... we'll be back!
We had an in-person wine tasting for a special birthday gift which was lots of fun. Philip took us through various grapes - the history and vintage of each - which he had selected in-advance for the event. We purchased 2 cases from each. Am passionate about supporting independent wines and wine producers and this has really fired me up.
Straightforward process
Purchased the 2005 Radici Taurasi Riserva as a gift and it arrived very quickly. The process was quick and easy with fantastic communication/customer service. Highly recommend.
Great experience as always ordering…
Great experience as always ordering from Wine Ta. Speedy delivery and great help selecting wine for my wedding.
The consummate professional with great…
The consummate professional with great customer service and a personal touch. Would recommend to any serious wine connoisseur. I’ve always had excellent experiences when it comes to deliveries arriving on time, great selection at great prices. Would recommend thoroughly!
Amazing experience
No issues at all with the order. Wine arrived on time. Philip was very helpful with the order placing.Excellent customer service. Would highly recommend.
A very good selection of wines
A very good selection of wines at fair prices, some quite niche and hard to find reliably elsewhere. The cases arrived on time and were well packaged.
Only dropped a star because of not being able to offer a specific vintage as-ordered; however, but they provided an alternative and informed me of this honestly. Can't fault their communication throughout the order, even if the website is a tad clunky!
Best wine I think I’ve ever had
Best wine I think I’ve ever had, really nice experience throughout and top service would recommend.
All round great service
Wine arrived quickly, company was really helpful and accommodating when I made a mistake on my order, Definitely reordering.
Amazing wine
Amazing wine, fast delivery and amazing service, always coming back for large events and gatherings.
Special thanks to Phillip he really is amazing
Excellent service from start to finish
Excellent service from start to finish. Everything was handled incredibly quickly and professionally, and the wine selection was superb. I’m extremely happy with the whole experience and wouldn’t hesitate to use them again. Highly recommended to anyone looking for great wines and excellent, reliable service.
Exceptional
I hired Wine Tasting Adventures to run a private wine tasting for my colleagues.
Philip struck the perfect balance, deeply knowledgeable without an ounce of pretension. He read the room immediately, keeping everyone engaged whether they were complete wine novices or enthusiasts. The pacing was relaxed and everyone walked away genuinely learning something while having a fantastic time. The food pairings were a highlight, unconventional some may say but left a talking point amongst the group for some time after the event.
Several of the bottles were such standouts that I ended up placing an order shortly after the event. The case arrived remarkably fast, packed securely, and in perfect condition.
I’d book Philip again in a heartbeat and can’t recommend Wine Tasting Adventures enough if you're putting together a team event or private party.
⭐⭐⭐⭐⭐ great tasting
⭐⭐⭐⭐⭐
Philip’s wine tasting was absolutely superb. He is dynamic, charismatic and hugely knowledgeable, but wears his expertise lightly. We learned a tremendous amount, particularly about the differences between French and Italian reds, without it ever feeling remotely like a lecture. Philip has a real gift for making wine interesting, accessible and fun, whatever your level of knowledge. The whole team got involved, laughed a lot and had a fantastic time. It was the perfect combination of learning something new and simply enjoying a great evening together. I couldn’t recommend Philip and his tastings more highly.
Thank you for super service
Very grateful for my wine. Excellent choice and super friendly service. I’ll definitely be back for more - thank you
Also, pleased with the speedy delivery.
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