Only rated good from customer not the actual site. Makes sure every bonus is the same empty, gives a bonus makes sure you go right back down to 0 gives a bonus on a different game of the EXACT same a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Mixed feelings at the minute but overall I feel it's a great online slots site. Regular bonus hits which is great and customer service has always been nice and helpful. I had to provide documen... Mehr ansehen
Unternehmen hat geantwortet
I had an issue with a deposit bonus so I contacted the live chat. There was no annoying AI chat bot to navigate before speaking to an advisor and the wait to speak to an advisor was less than one minu... Mehr ansehen
Unternehmen hat geantwortet
Great site, once verified withdraws don't take more than 24 hours, sometimes sooner, I'm a megaways fan myself and they have a good few of those, more than their sister sites normally do. Fair bonus... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Play 100's of the BEST Online Slots, Get 30 FREE Spins - No Deposit Necessary! Enjoy Big jackpots & Hot promotions. Powered by Wink Bingo (T&Cs apply)
Kontaktinformationen
Vereinigte Staaten
- winkslots.com
3,9
Gut
303 Bewertungen
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I did a live chat with andreea and this…
I did a live chat with andreea and this person was very professional and helpful and assured me it would be sorted
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Angie,
Thank you for taking the time to leave a review. We are pleased to hear that your issue was handled successfully and that our support agent met your expectations.
At Wink Slots, delivering a seamless and enjoyable experience is always our top priority, and it is rewarding to know we have achieved that for you.
We truly value your feedback and appreciate you taking the time to share it.
Warmest wishes,
The Wink Slots Team
Very helpful and quickly answered from…
Very helpful and quickly answered from maria
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Natasha,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Slots Team
Very good customer service and good…
Very good customer service and good when withdrawing and depositing
26. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Danielle
I wanted to take a moment to express my gratitude for your recent review of our slots and bingo games at Wink Slots. We are so glad to hear that you had an enjoyable experience playing with us!
Our team works hard to ensure that our players have a great time while playing our games, and your positive feedback is truly appreciated. It's always wonderful to hear from satisfied customers like you.
Thank you again for your review, and we hope to see you back at Wink Bingo soon for even more exciting games and prizes!
Best regards,
Wink Slots
highly reccomend the site and the…
highly reccomend the site and the customer service are brilliant i talked to maxi m, so respectful 😁
22. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi there,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Slots Team
Amazing service
Amazing service, Irina Z dealt with my inquiries
Fast response time, helpful and friendly
Couldnt recommend enough :)
20. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello
I wanted to take a moment to express my gratitude for your recent review of our slots and bingo games at Wink Slots. We are so glad to hear that you had an enjoyable experience playing with us!
Our team works hard to ensure that our players have a great time while playing our games, and your positive feedback is truly appreciated. It's always wonderful to hear from satisfied customers like you.
Thank you again for your review, and we hope to see you back at Wink Slot.
Best regards,
Wink Slots
Only site I’ve played on that has the…
Only site I’ve played on that has the poorest bonuses. I got 3 bonuses on £1 fish and frenzy big catch, first time he came out 4 times out of 15 bonus spins with the littlest fish. 2nd time it was 7 empty spins out of 10. then 3rd bonus was 9 empty spins out of 10. Please tell me how anyone can actual build on this site? It’s crazy, I have screen recorded every single bonus and it’s always the same . They do NOT let you get anywhere with your deposit. Really thought this would be the site for me but every deposit is the same, empty bonuses. They are the only winner.
18. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Paige,
Thank you for taking the time to share your feedback. We know that everyone’s game play experience can be different, and we really appreciate you taking the time to share your feedback on bonuses.
We’d love to assist you in any way we can. To help us locate your account and better understand your experience, could you please fill out our Trustpilot Contact Form? This will allow us to look into the matter and see how we can improve your experience.
If it’s more convenient, you’re also welcome to reach out through our 24/7 live chat, one of our team members will be happy to assist you.
Thanks again for your review!
Kind regards,
Wink Slots
Kind and nice staff (Denisa M) but had…
Kind and nice staff (Denisa M) but had to get another department to fix my issue so its still ongoing
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello John,
We’re very grateful for your recent review of Wink Slots. It’s wonderful to know that you had an enjoyable time with our slots and bingo games.
Our goal is to deliver both entertainment and a positive experience to our players, and your feedback lets us know we’re on the right track.
Thank you for your support, and we look forward to welcoming you back to Wink Slots again soon!
Best wishes,
Wink Slots Team
The customer service on live chat is…
The customer service on live chat is very helpful. I’d just appreciate a bit of prior warning before they excluded my account but it’s all sorted now. It’s a good site apart from sporadic glitching. And longer waits if you are withdrawing more than about £50. It used to be a much higher amount
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Kate,
Thank you for your feedback.
We’re glad to hear our live chat team was helpful in resolving your issue. We understand that account changes can sometimes come unexpectedly, and while we aim to keep users informed wherever possible, we appreciate your understanding as we work to improve how and when we communicate these updates.
As for the occasional site performance issues, we’re always working to enhance stability and user experience, though we recognize that things may not always run perfectly. We appreciate your patience and understanding.
We're also reviewing withdrawal times to make them better, and your input is important.
Thanks again for your review. If you need more help, just let us know!
Best regards,
The Wink Slots Team
Customer Alexandre brill
Customer Alexandre brill
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Martin,
Thank you very much for taking the time to share your positive feedback.
We are delighted to know that our team has met your expectations and contributed to an enjoyable experience. Providing quality service and entertainment is at the heart of what we do, and it's always encouraging to see those efforts appreciated.
We look forward to continuing to deliver the fun, excitement, and personalized support you deserve.
Best regards,
Wink Slots Team
Customer support is fab!
I needed some help with some free games that I won. Used the live chat function on the app and was very quickly joined by Sabrina. She was very helpful and solved my problem quickly and efficiently.
Customer support is great on this site! Very pleased
13. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Dee Dee,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Slots, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The Wink Slots Team
So very kind so nice to talk to the…
So very kind so nice to talk to the conversation was wonderful kind thoughtful very understanding
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Laura,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Slots, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The Wink Slots Team
OK but slow withdrawals
Same as most casinos really, same games etc. Lots of bonuses with a 30x wagering requirement. 5% cashback reward.
Customer service are quick to respond on live chat.
Withdrawal times are one of the slowest I’ve experienced. Takes at least one business day to process.
There seems to be a 3 step withdrawal process 1. Request. 2. Approved 3.Sent to payment method.
They also don’t process withdrawals over weekends I was told.
So it’s fine if you are willing to wait but otherwise use one of the many other casinos with near instant withdrawal times.
5. September 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Amy,
Thank you for taking the time to share your experience with us, we truly appreciate your honest feedback.
We're glad to hear that you found our customer support team responsive and that you’ve enjoyed the variety of bonuses we offer. We aim to provide a rewarding experience for all players, and your comments help us understand where we’re doing well.
Regarding withdrawal times, we understand how important fast payouts are. While our current process includes a few verification steps to ensure security and compliance, we acknowledge that the wait can be frustrating — especially over weekends. We're actively exploring ways to streamline this process and improve turnaround times.
Your feedback is invaluable, and we’ll continue working to enhance both our service and platform. If you have any further suggestions or need assistance, please don’t hesitate to reach out via live chat.
Warm regards,
Wink Slots Team
Sabrina was very helpful on my query…
Sabrina was very helpful on my query and very helpful
29. August 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Sadie,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
At Wink Slots, we strive to provide our players with the best possible experience, and it's great to know that we hit the mark with you. Your positive feedback means a lot to us, and we appreciate your kind words.
We hope you'll keep enjoying our games and that many more exciting and rewarding experiences await you in the future.
Thank you again for choosing to play with us!
Warm regards!
Wink Slots!
Avoid avoid avoid
Avoid avoid avoid, put in over £1000 and so far I have not withdrawn any cash. The bonuses are very few and far between I was nearly £400 on one game over a period of two weeks before I got a bonus and that bonus was £19, does not matter what game you play when you play time of day or day of week you will not even come close to breaking even on this site. Yes I understand it’s gambling and yes as a customer you will always lose but the rate you lose at on this site is shocking. Just avoid
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Kevin,
We appreciate you taking the time to leave a review and are sorry to hear that your experience with our bonuses did not meet your expectations. At Wink Slots, we strive to provide a rewarding and enjoyable environment, and we regularly assess our promotional offers to meet a wide range of preferences.
Your feedback is important to us, and we’d love to better understand your experience. To do that, could you please fill out our Trustpilot Contact Form?
If it’s easier, you can also pop onto our 24/7 live chat, and one of our lovely team members will be happy to help you right away.
Hope to hear from you soon!
Take care,
The Wink Slots Team
Excellent customer service and…
Excellent customer service and wonderful site
26. August 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Aup,
Thank you for taking the time to leave a review! We're thrilled to hear that you are enjoying your time with us and that our Support team has left an excellent impression.
At Wink Slots, we're always striving to create a fun, seamless, and supportive experience for every player. Feedback like yours encourages our team to keep delivering the high standard of service you deserve.
We hope you continue to enjoy everything Wink Slots has to offer.
The Wink Slots Team
Avoid if joining for a bonus
I would avoid this site if your joining for a bonus… said it was a different bonus I would receive to what was advertised and then when I deposited didn’t receive any bonus at all.. told me to delete and update stuff to see if it works and i would receive an email in 1-3 days to see if it was resolved? Not with the hassel
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Garry,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how disappointing it can be when things don’t go smoothly, especially when you’re excited to get started.
This isn’t the experience we want for our customers, and we’d like the opportunity to investigate what happened and make things right where possible. We’ve reached out through the Trustpilot form to gather more details from you and look forward to your reply.
Once again, my sincere apologies if any inconvenience was created. Looking forward to hear from you!
Kind regards,
Wink Slots Team
I’m really unhappy with this site I…
I’m really unhappy with this site I have been waiting for the bonus and put over 500 pound in and not got the bonus very upset and dissatisfied obviously if I do win some money back I will change my review but I’m going to try another 10 pound and if that gets swallowed up never again
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi, Loraine!
Thank you for your review and sorry to hear you haven’t had much luck on our site recently.
Like all reputable and licenced operators, our games are completely random, and we have no influence on their outcomes. Their randomness is reviewed by an accredited independent party to ensure they are random and fair.
We'd be more than happy to take a look at your gameplay and, if it's feasible, share some helpful tips on how to have more fun and play for longer without needing extra deposits. We've reached out to you privately to ask for your account details so we can support you better.
Kind Regards,
Wink Slots Team.
Exceptional service and friendly teamk
Exceptional service and friendly team, I’ve had nothing but fun with this site, not been with them long and had some great return highly recommended thank you madalina for your assistance 😊
12. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Lee,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Slots, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us and we look forward to seeing you again soon!
Best regards,
The Wink Slots Team
Maxi M helped me with my query today…
Maxi M helped me with my query today and all I can say is thank you, you were absolutely amazing. Provided me with plenty of information, I also definitely recommend wink slots as they are amazing. Once again thank you Maxi!!
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello,
Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Maxi was able to assist you and provide the information you needed. We truly appreciate your recommendation and will be sure to pass along your lovely feedback to Maxi—it will mean a lot.
If there's anything else you need in the future, don't hesitate to reach out. Thanks again!
Kind regards,
Wink Slots Team
I write honest reviews and it’s hit and…
I write honest reviews and it’s hit and miss really took me £150 to get a bonus and paid very little I tried a lot of different games on £1 £2 £3 spins a lot of witch was dead spins…. Gambling is gambling you win some you lose some and that I completely understand you can’t win every time but I think giving a bonus every now and again is not a lot to ask for!? Keep you playing and enjoy I didn’t find my experience very enjoyable and the pay out seems to be taking a while ( took a loss and withdrew less then I put on ) but I didn’t want to chance losing it all but as sites are I wouldn’t rate this the worse I just wouldn’t rate it the best
6. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Katie,
Thank you for your comment! Feedback is always useful to hear and we of course heard you.
We’d love to help however we can. To do that, could you please fill out our Trustpilot Contact Form? That way, we can find your account and see what we can do to make things better.
If it’s easier, you can also pop onto our 24/7 live chat — one of our lovely team members will be happy to help you right away.
Hope to hear from you soon!
Take care,
The Wink Slots Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.