wireless-source.com Bewertungen 53

I purchased two iPhone SE (64 GB) on March 15th, but only one was delivered. The missing phone was eventually refunded after I raised a request.

Unfortunately, the phone I did receive turned out to be defective—the microphone did not work. I returned it within the return window, but to this day, I have not received a refund.

The seller claimed that the iCloud account was not removed, even though I am certain I had removed it. After months of back-and-forth communication, I asked them to simply send the phone back so I could check myself (I was not comfortable sharing my password with them, for obvious reasons). They agreed to return it, but weeks went by without receiving anything.

When I followed up, I was told I needed to create a shipping label before they could send it back. I had to pay $12 out of my own pocket for a UPS label and shared all the details with them. It has now been over four weeks, and the phone is still with the seller.

This entire experience has been extremely frustrating—delayed refunds, poor communication, and a complete lack of accountability. I would strongly caution others before purchasing from this seller.

I've been waiting for my refund for 4 months. Nothing yet. Don't buy from Wireless source. Worst experience ever.

Warning - Bad Customer Service

This Amazon third party seller sold me a phone that quickly became non-functional. The charge port was faulty. It happens. The return process has been a nightmare. The seller received my package in May. It is now August and after much messaging and calls to Amazon, Amazon is returning my funds. The seller merely uses the Amazon automation to its advantage. Each time Amazon customer service required a response from them, the response was essentially “We're sowwy” If you’re dealing with Wireless Source at the Amazon Refurbished Deals store, I wish you better luck than I had. Better yet, I suggest you give it a pass.

Pides teléfono excelente y te mandan uno con golpes y pantalla rayada ademas que no es la original.
Reembolsos eternos.
Trabajan con backmarket y para los reembolsos pasan muchos dias.

They sold me a phone that is blocklisted/stolen and therefore useless. While they do have a 30 day return window, there is no address or contact details to use for said return. The only option is to email their support email address and wait for a reply. Big surprise, they don't reply, despite their site claiming they reply in 24-48 hours. I've had to move to filing a BBB complaint and hopefully file as many complaints as possible to warn others.

I ordered a refurbished iphone 12 and when I received it,it was in horrible condition,i literally looked like it had been ran over by a car..I returned it to walmart.. don't get anything through this company.. I could've bought a better phone from the crack head down the street

I purchased an Apple Watch Series 9 (45mm Cellular) in “Mint” condition from Wireless Source on Swappa, but the experience was a nightmare. Here’s what went wrong:

1. Watch was NOT Mint Condition – The watch arrived with a noticeable scratch on the screen, despite being listed as “pristine.” When I reported it, the seller agreed to a 10% partial refund for the misrepresentation—but never issued it.

2. Listing Was Completely Misleading – The watch was supposed to be Cellular + GPS, but I later discovered it was GPS-only. The seller had lied about the model, a major difference in functionality and price.

3. Seller Stalled and Avoided Refunds – After weeks of back and forth, they ignored messages and only responded when Swappa forced them to. They then claimed they would refund me if I closed my PayPal dispute—a common scam tactic to prevent me from reopening a claim.

4. Still No Resolution – The seller continues to insist on a return (which is risky, given their track record of not refunding returned items). I refuse to return an item that was falsely advertised, especially after already buying accessories.

This seller has shown dishonest business practices, bait-and-switch tactics, and bad faith negotiations. If you’re considering buying from Wireless Source / Magnakom, STAY AWAY. They misrepresent products, dodge refunds, and only respond when pressured.

Save yourself the headache. Buy from a more reputable seller.