Took my C400GT in for service & MOT, unexpectedly needed new battery & rear tyre which had a slow puncture. Ben C dealt with me superbly & talked me through the options, arranged at short notice... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After great difficulty (no fault of the Service Team) in getting through to the team by phone, my service was carried out quickly and kept informed all the way through. In addition I was having an aft... Mehr ansehen
Unternehmen hat geantwortet
With an uncertain start to solve the mystery of a non-running machine, Michael in the Service Dept. honoured his commitment to keep on top of the situation and despite a run of issues becoming apparen... Mehr ansehen
I took my recently purchased BMW in for a running in service to Wollaston Bikes. The Service Team are second to none. Polite, helpful but most of all trustworthy, helpful and reliable. The technicians... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Wollaston Motorrad, Northamptonshire. Your authorised local BMW retailer, with excellent offers on new and approved used BMWs. Visit us today.
Kontaktinformationen
Riverside Way, NN1 5NX, Northampton, Vereinigtes Königreich
- 01604232000
- wollastonbikes.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
SUPERB, CONSISTENT & CUSTOMER FOCUSEF
PROS:
1) CONSISTENT LEVEL OF SERVICE OVER THE PAST 20 YEARS
2) REASONABLE PRICING
3) FRIENDLY ATMOSPHERE
4) FRIENDLY STAFF
CONS:
1) TOO MUCH TEMPTATION ON DISPLAY!
The staff might have changed over my last 20 years of being a customer at Wollaston, but the service is consistently excellent. I have yet to speak to a fellow biker to who has a bad word to say about them. Today, there was a biker buying a brand new bike coming all the way from Leeds. He wasn’t a BMW owner, but was trading in a Triumph.
My own bike, which I bought second hand due to supply issues in the first year of the special military operation in Ukraine, was bought by a biker from Preston from Wollaston. You have to ask, why are bikers travelling long distances to buy their bikes? The answer is simple, honesty and respectful pricing of bikes, good deals and excellent service.
My bike was in for a rear disc and pads. I did wait far longer than usual, but they did me a favour slotting me in today. I start commuting to London again on Tuesday and I only rode my bike 5 times over the summer. I’m a reverse bike on account of being a Uni Lecturer. I ride over the winter and the bike rests up in the spring and summer.
When I get my next bike, there’s only one place I’ll buy it from and it’s Wollaston. I have always been extremely happy with them after 20 years of being a customer. If you’re in the market for a new BMW or servicing, get yourself over to Wollaston. They’re only 5 mins from the M1 Jctn 15 so there’s no excuse!

Antwort von Wollaston Motorrad
Wollaston BMW
I am very pleased to have bought my latest bike from Wollaston BMW.
The purchasing process was painless due to Owen's care and attention to detail.
I would have no hesitation in pointing my friends and family in their direct for motorcycles, cars or accessories.
Many thanks to Owen and his team for their kind help and assistance.

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Owen was excellent
Owen was excellent. Pleasure doing business and I’m enjoying Bianca. My s1000rr

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The key fob battery needed changing.
The key fob battery needed changing on my BMW motorcycle.
The service reception changed the battery for me and checked out the bike on the spot.
Fantastic customer service again.
Thank you.

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Absolutely outstanding service from…
Absolutely outstanding service from Charlie, Owen and the team, from initial enquiry on sat to picking up new bike the following sat, cant fault them many thanks.

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MOT feedback
A special shout out for Charlotte who once again did a truly professional job of taking my 2011 R1200R through the MOT today.
Charlotte is a fabulous ambassador for the company and she can always be trusted to offer honest and accurate technical feedback and advice.

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Happy customer 😀
A very pleasant purchasing experience from first talking to Owen until handover from Steve the driver , a very happy customer here who wouldn't hesitate to either purchase from them again or recommend to anyone else.
Thanks Guys 😁

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Warm and Friendly
Owen and Charlie were great, bought a KTM 1290SA from them and the process was a dream to deal with. Both super helpful and caring. Personalised videos were amazing and reassuring. Care level here is at 110%
Cheers guys

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Purchased an Aprilia Tuono V4
Purchased an Aprilia Tuono V4 from them. Spoke to Will Perry who was great, he sent me a walk around video first thing in the morning after my enquiry about the bike. Showing all of the modifications done by a pervious owner and any tiny blemishes i wouldn't have found myself. Picked it up the next day, very happy indeed. Highly recommend.

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Great experience dealing with Will…
Great experience dealing with Will Perry purchasing my Ducati Monster, no waffle no fuss… exactly as described… can’t fault them
Thanks Will!

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Found a great looking bike for sale at…
Found a great looking bike for sale at this dealer, nice showroom and area. Stuart dealt with me and took my old as px and was great.
Will come again.

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Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Owen the sales advisor was very informative and thorough in explaining all the options for my purchase and details of the bike.

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Great service, great bikes
Owen spent a lot of time talking us through all of the features available to ensure we got the perfect bike for us to tour on at the best price. He arranged a test ride we could do with my wife as pillion, something Blade Honda were unable to do a week earlier which is partly why we again shopped at Wollaston BMW. I am delighted with the bike, and the service we received from Owen and all at Wollaston BMW.

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Fantastic service from start to finish…
Fantastic service from start to finish thanks Will for making the deal very easy see you soon guys

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Traded in my private plate Honda CB500…
Traded in my private plate Honda CB500 for a new BMW F900r BMW Motorrad done everything to transfer my plate to my new motorbike fantastic service and communication from Will 100% would recommend!

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2nd bike purchased from Wollaston
2nd bike purchased from Wollaston in the last 10 years. Friendly helpfull staff, good range of bikes, on offer, nice coffee and didnt blink when i rocked up 30 mins before closing wanting to see a bike that was in the wharehouse. They offered me what i thought was a good deal and accomodated a couple of minor adjustments reuquested.
Owen was super helpful, dealing with my questions quickly and making the whole process smoother stil. Even loaned me his wafer stash so I could re code locks when i got home to Devon.

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Stunning Service
I have been a biker for 25 years and bought and sold a wide range of bikes over this time and dealt with a range of motorbike dealers, however I can honestly say I have never dealt with one as professional and helpful as Will and his colleagues at Wollaston BMW.
I have recently purchased a used bike from them and Will was fantastic from the start, sending me a private video of the 2 bikes I was interested in, meeting with me in the day I test ride it, even though he was on a training day, following up all our conversations and always keeping me informed.
We did have a number of conversations going back and forth to finally get a deal done and Will was always helpful and never pushy.
On collecting the bike the hand over was spot on the bike looking stunning and was so pleased with my purchase and using their dealership.
Unfortunately on the ride back a fault came up which was not the dealers fault and just a know issue with some of the Aprilia bikes, I spoke to Will about it and he was so apologetic and genuinely gutted about it, but he has now looked into this fault and dealt with the issue and is due to be sorted, so just shows that their after sales service is just as excellent as their sales themselves.
I am totally impressed with the team there and I can honestly recommend them to anyone that is looking ti buy a quality bike.
When I am looking again I will definitely go to Wollaston first without a doubt.
Thanks Will for all you done for me it’s great to see that there are still dealers out there that do look after their customers.
One very happy customer
Mr Steven McAllister
11/10/24

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Took my GSA in for a oil and filter…
Took my GSA in for a oil and filter change today and as its out of warranty in a few weeks I asked for a software update and a few oem nuts were rusty so I wanted them changed and I asked for the cam chain tensioner upgrade as well and this was all done free of charge. " Not the service of course " and could not be happier with the service they provided thank you .

Antwort von Wollaston Motorrad
Customer service like this is hard to find...
I genuinely cannot praise the staff at Wollaston Motors Motorrad highly enough. In my early morning haste to start a weekend long trip across Wales, I made a pretty stupid, school boy technical error with my bike that required an hour plus in the workshop to rectify it.
I rocked up to Wollaston Motorrad on a Friday afternoon when they were clearly very busy and they would have been well within their rights to say "we're sorry sir but we'll have to book it in for next week". I would have been disappointed but I would have appreciated their position nonetheless. Instead, they dropped everything, fixed my biked, checked it all over and road tested it before they gave it back to me!! So thanks to them I was able to get straight back on the road and salvage the majority of my much anticipated trip to Wales with friends, instead of cancelling the whole thing and crying into my beer later that evening :)
I'm beyond grateful that they came to my rescue at the 11th hour and got me back on the road. They've earned a customer for life and I definitely know where I'll be buying my next bike very soon.
Massive thanks to a very professional and customer service driven team of people.

Antwort von Wollaston Motorrad
I bought a GS 1250 TE Adventure from…
I bought a GS 1250 TE Adventure from Owen at Wollaston, great customer service and I absolutely love the bike :-)

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