Woodpecker Flooring Bewertungen 

704
•
TrustScore 4 von 5

3,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Having researched a lot of brands and products I ordered Bourton flooring from Woodpecker and was really impressed with the quality of the finish. The customer service was fantastic and it felt... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

An excellent company - Great friendly staff that resolve problems quickly and effciently. Easy click install system on the LVT line, making it perfect as an end product for the DIY champions & p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We visited woodpecker flooring Caerphilly. Gareth and Hywel were both helpful and very knowledgeable. Great selection of flooring and we appreciated their willingness to lay out flooring and assist u... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

We had a woodpecker floor fitted by wrens six years ago. It was called brecon with a 25 year guarantee. Basically it just started to break up at the joints, with pieces coming away. We contacte... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferant für Holz- und Laminatböden
  2. auch in
  3. Bodenleger
  4. Fachhandel für Bodenbeläge
  5. Geschäft für Dekoration und Inneneinrichtung
  6. Heimwerkermarkt
  7. Innenarchitekt

Über Woodpecker Flooring

Vom Unternehmen geschrieben

Naturally inspired wood & wood design flooring for your home.

Woodpecker Flooring is a family-owned and operated business that has been delivering the best flooring products to homes for over 40 years. We take pride in our products and our commitment to customer satisfaction, which is why all of our floors come with their own warranty.

Solid and engineered* floors come with a 100-year warranty, and Brecon & Lynton floors come with a marketing leading 25-year warranty. Here at Woodpecker, we’re also serious about sustainability, meaning all of our real wood floors are sourced from responsibly managed, sustainable forests and are fully certified to the highest standards.

Our collections solid wood, real wood engineered and practical wood-effect floors are designed to bring beauty and style to your home. Choose from traditional plank flooring, popular herringbone, luxury design panels or striking chevron flooring in a range of colours, tones, and textures. From light and contemporary to charred and rustic, we have a floor to suit every style and interior. View all of our ranges online, order free samples or visit one of our many Woodpecker stockists across the country to find your dream floor.

Order Samples | Find Retailer | View Gallery



Highgrove Limed Oak | Design Panels |Woodpecker Flooring Highgrove Limed Oak

*All engineered ranges except Lynton.

Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

704 Bewertungen

5 Sterne
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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(704)

63 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Lee Riches

Lee Riches, ASM, has been extremely helpful since he first introduced himself last year. He provides clear, transparent communication and gives excellent explanations of the product range. Thank you, Lee!

8. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Helena

Thank you for your kind words! We’re delighted Lee has been so helpful and clear in guiding you through our products.

Thanks
Simon

Bewertet mit 5 von 5 Sternen

Great installation

Great installation, extremely helpful and knowledgeable.

Everything you would expect from a professional company who take their work seriously.

Tom was a perfect representative of a quality company

8. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Michael

Thank you for your wonderful feedback! We’re so glad you’re happy with the installation.

Thanks
Simon

Bewertet mit 5 von 5 Sternen

Great installation!

Great installation!! new boards look amazing, Tom was fab!

8. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Hannah

Thanks so much! We’re thrilled you love the new boards.

Thanks
Simon

Bewertet mit 4 von 5 Sternen

Good company to deal with a great range…

Good company to deal with a great range of flooring.
Competitive prices but best deal with Lee Riches for a bit of extra discount. Good delivery service.

20. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Marc

Thanks so much for your feedback! We really appreciate your support.

Thanks

Simon

Bewertet mit 5 von 5 Sternen

Great range

Great range, and lee riches has a lot of knowledge and made my experience great.

15. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Daniel

Thank you for the great feedback! We’re glad Lee could support you so well.

Thanks
Simon

Bewertet mit 5 von 5 Sternen

I received outstanding customer service…

I received outstanding customer service from Simon Pell, He located the product I was looking for very quickly and helped me order the quantity I wanted. He is a credit to this business. Keep up the good work.

6. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Martin

Thank you for sharing your experience! We’re delighted Simon was able to help you quickly and efficiently.

Enjoy your new floor.

Thanks Yorick.

Bewertet mit 5 von 5 Sternen

The product is top class

The product is top class, our customers love the ease of laying the flooring. So many colours and ranges available. Rebecca Telfer is so helpful and a joy to deal with. Nothing is ever to much trouble.

30. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Karen

Thank you for the wonderful feedback! We're so glad your customers are loving the flooring, and it's great to hear Rebecca's support is making a difference.

Thanks

Simon

Bewertet mit 5 von 5 Sternen

Fantastic

We had a great experience with Woodpecker Flooring. The quality of their products speaks for itself—beautiful finishes, excellent durability, and a real sense of craftsmanship.

A special shoutout to Rebecca, who was incredibly helpful and full of knowledge. She took the time to answer all our questions, offered clear guidance, and made the whole process much easier. Her expertise and friendly approach made a real difference.

Highly recommend both the flooring and the team behind it!

30. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Penny

Thank you so much for the lovely feedback! We're thrilled to hear you’re happy with the products and support—Rebecca will be delighted.

Thanks

Simon

Bewertet mit 5 von 5 Sternen

FANTASTIC COMPANY WITH GREAT KNOWLEDGE

FANTASTIC COMPANY WITH GREAT KNOWLEDGE, GOOD RANGE AND COMPETITIVELY PRICED.
WE WERE INTRODUCED TO WOODPECKER BY REBECCA. SHE HELPED US WITH DISPLAYS, PALLET STOCK AND ALL THE SUPPORT WE NEEDED TO GET UP AND RUNNING. SHES ALAYS AT THE END OF THE PHONE AND ALWAYS HAPPY TO HELP. I WOULD HIGHLY RECOMMEND REBECCA AND HER FANTASTIC COMPANY.

16. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Sean

Thank you so much for the wonderful feedback! We’re delighted to hear Rebecca and the team could help get you set up. We really appreciate the recommendation!

Thanks
Simon

Bewertet mit 5 von 5 Sternen

I purchased the Harlech feather oak…

I purchased the Harlech feather oak flooring and I have not being disappointed. The quality of the flooring really shows and certainly will stand the test of time.

9. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Rachael

Thank you so much! We’re thrilled you love your Harlech Feather Oak flooring. Enjoy!

Thanks
Simon

Bewertet mit 5 von 5 Sternen

As a experienced parquet specialist

As a experienced parquet specialist , I am always looking to use the very best products available. The wood pecker range certainly fall into that category. Precise milling and quality finishing combined is key to creating a immaculate outcome. Love using woodpecker flooring.
Billy trickett @ Academy wood flooring

21. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Billy

Thanks so much! Great to hear you’re loving the range. Really appreciate you sharing – keep up the amazing work!

Thanks
Simon

Bewertet mit 5 von 5 Sternen

We’ve just finished laying 50sqm of…

We’ve just finished laying 50sqm of Brecon River Oak and love it. So easy to install and looks great throughout our downstairs.

30. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Leon

Thanks for review, really glad we could help.
Enjoy your new floor.

Thanks
Simon

Bewertet mit 5 von 5 Sternen

Good quality wood, easy to fit.

The click fit wooden flooring is very easy to put down, however a bench power saw is a must. The wood is of good quality and look great when laid down. I would strongly recommend the click fit over tongue and groove.

26. Juli 2025
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hi Paul
Thank you so much for sharing your experience! We’re delighted to hear you found the click-fit flooring easy to install and love the quality and look.
Enjoy your new floor!

Thanks
Simon

Bewertet mit 5 von 5 Sternen

Woodpecker’s helpful staff

The staff were so helpful. I inherited Woodpecker’s oak flooring when I bought a new property. I had no information how to care for the flooring but one of Woodpecker’s staff gave me so much advice and information, I couldn’t go wrong! He couldn’t have been any more helpful. Thank you.

7. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hello Mrs P Nash

Thank you so much for your kind words! We’re really glad our team could help you get all the information you needed about your new floor.

Thanks
Simon

Bewertet mit 5 von 5 Sternen

New floor

My new floor looks lovely and is also hard wearing.

24. Juli 2025
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hi Kay

Thanks for your review, really glad to hear you love your new floor.

Thanks
Simon

Bewertet mit 5 von 5 Sternen

Woodpecker were extremely responsive…

Woodpecker were extremely responsive and helpful. Informative and intelligent phone advice and quick turnaround times.

Highly recommended +++

16. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Richard

Thanks a lot for the great feedback! Really glad we could help out and get things sorted quickly.

Thanks

Simon

Bewertet mit 5 von 5 Sternen

Great Response Excellent Product

Simon was very helpful and quick in his responses which were informative

25. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Martin

Thanks for your review, really glad we could help with your questions.
Enjoy your new floor.

Thanks
Yorick

Bewertet mit 2 von 5 Sternen

Floor great apart from far too many…

Floor great apart from far too many short pieces sent three messages enquiring about beading and threshold but got no reply at all so on that basis I shall not be using you for my other rooms

16. Juni 2025
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Antwort von Woodpecker Flooring

Hi Jason

Thank you for your feedback. We're glad to hear you're happy with the floor itself, but we're genuinely sorry to learn about the issues you experienced with the number of short pieces and, most importantly, the lack of response regarding your enquiries.

This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience and frustration caused. Your messages should have been answered, and we are currently reviewing what went wrong to ensure this doesn’t happen again.

We understand your decision, but we’d love the opportunity to regain your trust. If you're open to it, please get in touch with us directly at info@woodpeckerflooring.co.uk, and we’d be happy to make this right.

Thanks

Simon

Bewertet mit 1 von 5 Sternen

Extremely Disappointed After 5 Years

I’ve never written a negative review before, but I feel compelled to warn others before they spend their hard-earned money.

In 2021, we installed Woodpecker flooring in our home. My husband, a joiner with over 25 years of experience, installed the flooring himself, something he’s done hundreds of times. The screed was professionally laid and completely level.

Within just one year, the flooring began shifting and chipping at corners. Fast forward five years, and it’s deteriorated to the point where we've had no choice but to completely replace it.

In high-traffic areas like the kitchen and front entrance, large gaps appeared between boards, the laminate began to peel and the floor became an embarrassing eyesore. We had to lay down runners and rugs just to hide the damage.

Our trusted local flooring supplier (who’s been in the industry for over 30 years) has stopped stocking Woodpecker due to numerous complaints from his customers experiencing the exact same issues we've had.

There was a 25-year guarantee with our Woodpecker flooring, but it didn’t even last a fifth of that time.

If you're considering Woodpecker, please think twice. We’ve now spent thousands more redoing what we thought would be a long-term investment.

----------------------------------------
Edited 4 months later: Since writing this review, Woodpecker has received a flurry of 5-star ratings. Just a word of caution: almost all the recent 5-star reviews focus on how great the customer service is, not the actual flooring.

You'll notice that the 1-star reviews come from customers who’ve actually had the flooring INSTALLED for a few years, and they’re the ones reporting serious issues. Something to keep in mind before making a decision.

23. Juni 2025
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Good afternoon Clare,

We appreciate your feedback and we would like the opportunity to put this right.
We are a family run company who take great pride in providing quality products and a great service.

It appears that this has not been your experience, please contact me 029 20888223 or email us info@woodpeckerflooring.co.uk.

I look forward to speaking with you.

Kind regards,
Indira

Bewertet mit 1 von 5 Sternen

Really dissatisfied and disappointed…

Really dissatisfied and disappointed with this product, lasted 12 month(ish) before the joints started to fail and corners started lifting and breaking. I will add that I’m not a professional installer however, I’ve laid other brands of flooring in my own properties previously with zero issues. Seems to me the the joins are too small and of poor design/quality.
The only recommendation on this would be to avoid it really, not cheap to buy but appears to be cheap quality sadly.

20. Juni 2025
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hi Howard,
Thank you for taking the time to leave a review. We're very sorry to hear about your experience and understand how frustrating it must be when a product doesn’t meet expectations.

We take feedback like yours seriously and would welcome the opportunity to review your case in more detail. We’re committed to investigating the issue fully and working with you to find a suitable resolution.

To help us do so, please could you email us at info@woodpeckerflooring.co.uk with the following details:

Your full name

Installation address

Product name

Any photos of the issue

Original purchase or installation date

Once we receive this information, our team will begin investigating right away.

Thank you again for your feedback, and we hope to hear from you soon so we can help put things right.

Kind regards,
Indira

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