Woodpecker Flooring Bewertungen 

704
•
TrustScore 4 von 5

3,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Having researched a lot of brands and products I ordered Bourton flooring from Woodpecker and was really impressed with the quality of the finish. The customer service was fantastic and it felt... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

An excellent company - Great friendly staff that resolve problems quickly and effciently. Easy click install system on the LVT line, making it perfect as an end product for the DIY champions & p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We visited woodpecker flooring Caerphilly. Gareth and Hywel were both helpful and very knowledgeable. Great selection of flooring and we appreciated their willingness to lay out flooring and assist u... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

We had a woodpecker floor fitted by wrens six years ago. It was called brecon with a 25 year guarantee. Basically it just started to break up at the joints, with pieces coming away. We contacte... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferant für Holz- und Laminatböden
  2. auch in
  3. Bodenleger
  4. Fachhandel für Bodenbeläge
  5. Geschäft für Dekoration und Inneneinrichtung
  6. Heimwerkermarkt
  7. Innenarchitekt

Über Woodpecker Flooring

Vom Unternehmen geschrieben

Naturally inspired wood & wood design flooring for your home.

Woodpecker Flooring is a family-owned and operated business that has been delivering the best flooring products to homes for over 40 years. We take pride in our products and our commitment to customer satisfaction, which is why all of our floors come with their own warranty.

Solid and engineered* floors come with a 100-year warranty, and Brecon & Lynton floors come with a marketing leading 25-year warranty. Here at Woodpecker, we’re also serious about sustainability, meaning all of our real wood floors are sourced from responsibly managed, sustainable forests and are fully certified to the highest standards.

Our collections solid wood, real wood engineered and practical wood-effect floors are designed to bring beauty and style to your home. Choose from traditional plank flooring, popular herringbone, luxury design panels or striking chevron flooring in a range of colours, tones, and textures. From light and contemporary to charred and rustic, we have a floor to suit every style and interior. View all of our ranges online, order free samples or visit one of our many Woodpecker stockists across the country to find your dream floor.

Order Samples | Find Retailer | View Gallery



Highgrove Limed Oak | Design Panels |Woodpecker Flooring Highgrove Limed Oak

*All engineered ranges except Lynton.

Kontaktinformationen

3,8

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TrustScore 4 von 5

704 Bewertungen

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3,8

Alle Bewertungen

(704)

63 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Needed a few samples so requested on…

Needed a few samples so requested on website not only did I get the samples next day but got messaged and help and few more samples from Simon stuff Woodpecker
Chosen from samples and help all perfect outstanding service thank you

6. Februar 2025
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hi Paul,

Thanks for your feedback, we are happy to help, please do not hesitate to contact us if you need more information or assistance.

Kind regards,
Indira

Bewertet mit 5 von 5 Sternen

Replaced faulty brecon flooring

Woodpecker took full responsibility for our flooring that had cupped and chipped. New flooring ordered and fitted by there fitters the three guys were fantastic and very professional. All this done at no further cost to myself. Can only describe the whole support and outcome from woodpecker outstanding and a company who obviously care about customers. Thankyou .

11. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hello Jayne

Thank you for your review.

We're glad we could resolve the issue and ensure you had a positive experience. It's great to hear that our fitters provided excellent service and that you're happy with the outcome. We truly appreciate your support and trust in Woodpecker!

Enjoy your new flooring, and dont hesitate to reach out if there is anything we can help you with in future.

Thanks
Shay

Bewertet mit 1 von 5 Sternen

Bought new flooring feom benchmarx in jan 2024…

I bought a new kitchen in jan 2024 from benchmarx,i enquired about new flooring and was recommended brecon 6mm from woodpecker it was only dont a couple of months when it started cracking and chipping off,i contacted woodpecker and was finally contacted in dec and was told i would get a response in 2 weeks ,after contacting them in jan and feb they finally got back in touch and said it was because of the underlay that was used,the fitting instructions weren't in the packs but when i told them i was sent an email with all the instructions,a little to late,bad product and customer service would not recommend the product or the company

2. April 2024
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hello Jon

Thanks for your review. We're sorry to hear that our flooring has not lived up to your expectations.

Brecon has its own integral underlay which means that additional underlay is not needed as stated in our installation instructions. The use of additional underlay can cause excessive movement in the boards leading to the issues that you are experiencing.

We no longer provide paper instructions as part of our commitment to sustainability. Instead, each box of flooring includes a QR code that you can scan to access the installation guide. We are also able to send out copies if this is easier for our customers.

I hope this clarifies the situation but please don't hesitate to reach out if you have any further questions.

Thanks
Shay

Bewertet mit 5 von 5 Sternen

Tradesman review

Tradesman. I have fitted an awful lot of flooring. In regards their click system nothing compares to the quality of Woodpecker Flooring. It is so much thicker than anything else I’ve put down. It goes together beautifully.

It will be the only one I recommend to customers from now on.

10. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hello Robin

Thank you for your feedback!

It’s great to hear that our click system and quality stand out from your experience with other flooring brands. We truly appreciate your recommendation and look forward to being your go-to choice for future projects!

Thanks
Shay

Bewertet mit 5 von 5 Sternen

Excellent flooring, great customer service.

This the 2nd project we have used Woodpecker flooring on. It is extremely good quality and the look is just amazing. Really transformed the rooms.
Had a slight issue with a few planks that were damaged in transit but Woodpecker replaced them.

8. Februar 2025
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Antwort von Woodpecker Flooring

Hello Mark

Thank you for your continued support! We're thrilled to hear that you've used Woodpecker flooring for mulitple projects and that you're pleased with the quality and look.

We appreciate your patience with the transit issue and are glad we could resolve it for you.

Enjoy your beautifully transformed rooms!

Thanks
Shay

Bewertet mit 2 von 5 Sternen

Really disappointed

Really disappointed. Love the colour of the flooring I ordered, but even straight after installation, some scratches appeared and the whole look at the floor was ruined. This is strange given that I only ever wear slippers in the house. I fully plan as soon as I can afford to replace this flooring as it is not the quality I expected and I now can’t recommend it to anyone. Described as super durable, I totally disagree. I’ve only had it 2 months and everyone agrees it looks poor.

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Woodpecker Flooring

Hi Sarah

We're sorry to hear that your flooring hasn't met your expectations—we understand how frustrating that can be.

Brecon features a scratch-resistant top layer, but like any flooring, it isn’t scratch-proof and will show signs of wear over time. However, there are ways to help keep it looking its best for longer.

We’d be happy to share some aftercare tips with you. Feel free to reach out to our customer success team at 02920 888 223—we’re here to help!

Thanks
Shay

Bewertet mit 5 von 5 Sternen

exactly as expected

Out of 13 packs only 4 boards had defects. I managed to make my cuts so the defe is are now in the local tip. Everything slowed together nicely and only a few of the plastic end joint sealy clicky things played up. So far easiest floor I've laid. Looks really good

29. Jänner 2025
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Antwort von Woodpecker Flooring

Hi Jeff

Thanks for your feedback!

We're glad to hear that the installation went smoothly and that you're happy with the final look.

If you ever need any assistance in the future, feel free to reach out. Enjoy your new flooring!

Thanks
Shay

Bewertet mit 1 von 5 Sternen

Inferior product .. I need help

I had Brecon Flooring laid 2 years ago and it was great for about 4 months and then starting splitting, separating and cracking. I had a company surveyor here abd have complained to wren . I see that the depth of the product has now been increased so it impossible to get replacements for the area affected. I have wasted precious funds with no recourse at all .

26. März 2024
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hello

We’re sorry to hear about the issues you’ve faced. I'm not able to find any notes on the system relating to your case. Please send any details through to info@woodpeckerflooring.co.uk and we'll investigate these issues further.

Thanks
Shay

Bewertet mit 1 von 5 Sternen

DO NOT ORDER FROM THIS…

DO NOT ORDER FROM THIS COMPANY!!!Ordered vintage oak flooring only to have been delivered valley oak flooring. This is very deceptive! First time customer experience and I am very disappointed with the service! Will not be ordering from the company again.

26. Jänner 2025
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hi Sarah

Thanks for taking my call last week. As discussed, this was not a Woodpecker error and we reached out to your flooring supplier to make them aware that a mistake had been made.
As advised, we are happy to work with them to get this issue rectified.

Thanks
Shay

Bewertet mit 5 von 5 Sternen

Helpful support.

24. Jänner 2025
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hello

Thanks for your review, we appreciate your feedback!

Don't hesitate to reach out to us if you need any further support.

Thanks
Shay

Bewertet mit 1 von 5 Sternen

DON'T BUY

Brought this Flooring through wren & that is when the problems started boards are that thin they crack or chip when fitting & the click and lip design on these boards are terrible Bend and break so easily this flooring is not fit for purpose, I have had many people ask me about flooring and I tell everyone stay away from Woodpecker flooring it's not fit for purpose and absolutely sole destroying paying a fortune for this flooring for it to constantly crack , chip. If anyone told me before the problems I'd have I'd advise them to avoid Woodpecker. So anyone who is looking at buying Woodpecker laminate flooring DON'T SAVE YOURSELF A FORTUNE & ALOT OF HEARTACHE!!

21. Jänner 2024
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hi Patrick

We're truly sorry to hear about the issues you've experienced with your flooring.

Unfortunately, we haven't been able to find any previous communication regarding these concerns. Could you please provide the details of your order, such as your order number or a case number. You can email us at info@woodpeckerflooring.co.uk, and we'll be happy to investigate this further for you.

We look forward to hearing from you.

Thanks
Shay

Bewertet mit 1 von 5 Sternen

Absolutely awful

We spent around £3000 on Brecon flooring for the downstairs of our house in 2022, plus approximately the same again to have it laid.
Within a short time it was breaking/chipping at the edges and corners. I took this up with all parties at the time and reached a complete dead end - Woodpecker would take no responsibility because it was laid with underlay (this was actually Woodpecker underlay that was sold to us on the same order!)
The floor has completely broken up, every single join is peeling or lifting up. We just have to live with it because we have no funds to replace it. It is completely heartbreaking.

I am only posting this now because I see multi other reviews of people having the same issue, so please take this as a warning not to touch this product.

21. Jänner 2025
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hello

We're sorry to hear about the experience you've had with your flooring. The underlay supplied with the product is attached to it and is not sold separately.

To help us look into this further, please provide either a case number or an order number by emailing us at info@woodpeckerflooring.co.uk.

We appreciate your understanding and look forward to assisting you.

Thanks
Shay

Bewertet mit 5 von 5 Sternen

Valuable advice and guidance

I have phoned quite a few companies and got some good and some bad responses. I asked questions on your chatline and received really useful help.

16. Jänner 2025
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hello

Thank you for your review! It's great to hear that you got the advice you needed from our team. Don't hesitate to contact us if you need further information.

Thanks
Shay

Bewertet mit 5 von 5 Sternen

Beautiful floor

I wish they had been clearer that it would be a curbside delivery. But now that it's done and installed, it looks great. This review is for the Berkeley Burnt Oak Engineered Wood

26. August 2024
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hello

Thank you for sharing your experience! We’re sorry to hear the delivery details weren’t clearer, but we're glad to know the product looks great now that it's installed. Enjoy your new Berkeley Burnt Oak flooring and don't hesitate to reach out should you need anything else.

Thanks
Shay

Bewertet mit 5 von 5 Sternen

I needed information on some flooring I…

I needed information on some flooring I had installed some years ago and was very promptly and exactly answered

9. Jänner 2025
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hello Janet

Thank you for your review!

We’re thrilled to hear you received prompt and accurate information. Please don't hesitate to reach out should you need any further assistance.

Thanks
Shay

Bewertet mit 4 von 5 Sternen

Ordered cleaning fluid and arrived…

Ordered cleaning fluid and arrived within a few days and free postage

8. Jänner 2025
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hi Beverley

Thanks for taking the time to leave us a review! Don't hesitate to contact us if you need any further assistance with maintaining and caring for your floor.

Thanks
Shay

Bewertet mit 5 von 5 Sternen

Parquet de qualité

Parquet de qualité, facile à installer

3. Jänner 2025
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hello Robin

Thanks for your review. We're glad to hear that you're happy with the quality of our parquet flooring and that it was easy to install!
We're here if you need any support with caring for and maintaining your new flooring.

Thanks
Shay

Bewertet mit 1 von 5 Sternen

I had a Woodpecker floor fitted when I…

I had a Woodpecker floor fitted when I bought a Wren kitchen, now the installer I used was a a recommended installer Wren use. The floor after 18 months had a split appear on the laminate part of the board, but the board its self is solid. I contacted Wren who intern contacted Woodpecker flooring. Now they have said the fault is down to me using insulation pads as the instructions say no underlay. What a load of crap, the answer to their question is in the product I used name, insulation Pads. Ive have used these pads all over my house, I have never had a problem with any flooring that has gone over them. I can understand if they are referring to a soft sponge underlay but not solid insulations pads designed specifically for laminte flooring.After a simple google search I've found Woodpecker flooring has had a faulty batch of this Brecon flooring, weather or not mine is in this batch I don't know. Woodpecker flooring continues through Wren to refuse to repair my flooring. I am now about to research my rights via Trades & Standards. If you've purchased a floor from these and you develop a fault. they'll send you a questionnaire, just answer don't know to any installation questions as they'll try and wriggle out of repairing or replacing the said product. Avoid. 22% negative reviews says its all, people do read reviews and this will surely start to effect their business in a world of social media, maybe only when Wren drop them they'll take customer care more seriously. I will update when I hear were my rights to pursue this are.

20. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

excellent service and lovely excellent…

excellent service and lovely excellent quality flooring

17. Dezember 2024
Bewertung ohne vorherige Einladung
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hello Fay

Thanks for your review!

It's great to hear that you're happy with the service you received along with look and quality of your flooring!

Please dont hesitate to reach out if you need anything in future.

Thanks
Shay

Bewertet mit 5 von 5 Sternen

A well machined product

A well machined product. Excellent value for money. Were any growth imperfections these have been well filled and machining mostly put these to the edge the plank. Once laid looked really good. Delivery was quick and easy.

14. Dezember 2024
Woodpecker Flooring-Logo

Antwort von Woodpecker Flooring

Hello Richard

Thank you for your feedback! We're thrilled to hear that you're pleased with the quality and value of our product and that you're happy with the finished look. If you need any assistance in the future, don’t hesitate to reach out!

Thanks
Shay

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