Having researched a lot of brands and products I ordered Bourton flooring from Woodpecker and was really impressed with the quality of the finish. The customer service was fantastic and it felt... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Having researched a lot of brands and products I ordered Bourton flooring from Woodpecker and was really impressed with the quality of the finish. The customer service was fantastic and it felt... Mehr ansehen
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An excellent company - Great friendly staff that resolve problems quickly and effciently. Easy click install system on the LVT line, making it perfect as an end product for the DIY champions & p... Mehr ansehen
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We visited woodpecker flooring Caerphilly. Gareth and Hywel were both helpful and very knowledgeable. Great selection of flooring and we appreciated their willingness to lay out flooring and assist u... Mehr ansehen
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We had a woodpecker floor fitted by wrens six years ago. It was called brecon with a 25 year guarantee. Basically it just started to break up at the joints, with pieces coming away. We contacte... Mehr ansehen
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Vom Unternehmen geschrieben
Highgrove Limed Oak
Pant Glas Industrial Estate, 26, CF83 8DR, Trethomas, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Needed a few samples so requested on website not only did I get the samples next day but got messaged and help and few more samples from Simon stuff Woodpecker
Chosen from samples and help all perfect outstanding service thank you

Antwort von Woodpecker Flooring
Woodpecker took full responsibility for our flooring that had cupped and chipped. New flooring ordered and fitted by there fitters the three guys were fantastic and very professional. All this done at no further cost to myself. Can only describe the whole support and outcome from woodpecker outstanding and a company who obviously care about customers. Thankyou .

Antwort von Woodpecker Flooring
I bought a new kitchen in jan 2024 from benchmarx,i enquired about new flooring and was recommended brecon 6mm from woodpecker it was only dont a couple of months when it started cracking and chipping off,i contacted woodpecker and was finally contacted in dec and was told i would get a response in 2 weeks ,after contacting them in jan and feb they finally got back in touch and said it was because of the underlay that was used,the fitting instructions weren't in the packs but when i told them i was sent an email with all the instructions,a little to late,bad product and customer service would not recommend the product or the company

Antwort von Woodpecker Flooring
Tradesman. I have fitted an awful lot of flooring. In regards their click system nothing compares to the quality of Woodpecker Flooring. It is so much thicker than anything else I’ve put down. It goes together beautifully.
It will be the only one I recommend to customers from now on.

Antwort von Woodpecker Flooring
This the 2nd project we have used Woodpecker flooring on. It is extremely good quality and the look is just amazing. Really transformed the rooms.
Had a slight issue with a few planks that were damaged in transit but Woodpecker replaced them.

Antwort von Woodpecker Flooring
Really disappointed. Love the colour of the flooring I ordered, but even straight after installation, some scratches appeared and the whole look at the floor was ruined. This is strange given that I only ever wear slippers in the house. I fully plan as soon as I can afford to replace this flooring as it is not the quality I expected and I now can’t recommend it to anyone. Described as super durable, I totally disagree. I’ve only had it 2 months and everyone agrees it looks poor.

Antwort von Woodpecker Flooring
Out of 13 packs only 4 boards had defects. I managed to make my cuts so the defe is are now in the local tip. Everything slowed together nicely and only a few of the plastic end joint sealy clicky things played up. So far easiest floor I've laid. Looks really good

Antwort von Woodpecker Flooring
I had Brecon Flooring laid 2 years ago and it was great for about 4 months and then starting splitting, separating and cracking. I had a company surveyor here abd have complained to wren . I see that the depth of the product has now been increased so it impossible to get replacements for the area affected. I have wasted precious funds with no recourse at all .

Antwort von Woodpecker Flooring
DO NOT ORDER FROM THIS COMPANY!!!Ordered vintage oak flooring only to have been delivered valley oak flooring. This is very deceptive! First time customer experience and I am very disappointed with the service! Will not be ordering from the company again.

Antwort von Woodpecker Flooring
Brought this Flooring through wren & that is when the problems started boards are that thin they crack or chip when fitting & the click and lip design on these boards are terrible Bend and break so easily this flooring is not fit for purpose, I have had many people ask me about flooring and I tell everyone stay away from Woodpecker flooring it's not fit for purpose and absolutely sole destroying paying a fortune for this flooring for it to constantly crack , chip. If anyone told me before the problems I'd have I'd advise them to avoid Woodpecker. So anyone who is looking at buying Woodpecker laminate flooring DON'T SAVE YOURSELF A FORTUNE & ALOT OF HEARTACHE!!

Antwort von Woodpecker Flooring
We spent around £3000 on Brecon flooring for the downstairs of our house in 2022, plus approximately the same again to have it laid.
Within a short time it was breaking/chipping at the edges and corners. I took this up with all parties at the time and reached a complete dead end - Woodpecker would take no responsibility because it was laid with underlay (this was actually Woodpecker underlay that was sold to us on the same order!)
The floor has completely broken up, every single join is peeling or lifting up. We just have to live with it because we have no funds to replace it. It is completely heartbreaking.
I am only posting this now because I see multi other reviews of people having the same issue, so please take this as a warning not to touch this product.

Antwort von Woodpecker Flooring
I have phoned quite a few companies and got some good and some bad responses. I asked questions on your chatline and received really useful help.

Antwort von Woodpecker Flooring
I wish they had been clearer that it would be a curbside delivery. But now that it's done and installed, it looks great. This review is for the Berkeley Burnt Oak Engineered Wood

Antwort von Woodpecker Flooring
I needed information on some flooring I had installed some years ago and was very promptly and exactly answered

Antwort von Woodpecker Flooring
Ordered cleaning fluid and arrived within a few days and free postage

Antwort von Woodpecker Flooring

Antwort von Woodpecker Flooring
I had a Woodpecker floor fitted when I bought a Wren kitchen, now the installer I used was a a recommended installer Wren use. The floor after 18 months had a split appear on the laminate part of the board, but the board its self is solid. I contacted Wren who intern contacted Woodpecker flooring. Now they have said the fault is down to me using insulation pads as the instructions say no underlay. What a load of crap, the answer to their question is in the product I used name, insulation Pads. Ive have used these pads all over my house, I have never had a problem with any flooring that has gone over them. I can understand if they are referring to a soft sponge underlay but not solid insulations pads designed specifically for laminte flooring.After a simple google search I've found Woodpecker flooring has had a faulty batch of this Brecon flooring, weather or not mine is in this batch I don't know. Woodpecker flooring continues through Wren to refuse to repair my flooring. I am now about to research my rights via Trades & Standards. If you've purchased a floor from these and you develop a fault. they'll send you a questionnaire, just answer don't know to any installation questions as they'll try and wriggle out of repairing or replacing the said product. Avoid. 22% negative reviews says its all, people do read reviews and this will surely start to effect their business in a world of social media, maybe only when Wren drop them they'll take customer care more seriously. I will update when I hear were my rights to pursue this are.
excellent service and lovely excellent quality flooring

Antwort von Woodpecker Flooring
A well machined product. Excellent value for money. Were any growth imperfections these have been well filled and machining mostly put these to the edge the plank. Once laid looked really good. Delivery was quick and easy.

Antwort von Woodpecker Flooring
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