Wanted 1 PDF for a job application - website not clear at all and was charged £50 for a month service. Shocking customer service. Feel like they are praying on people with a ooh 50p trial and boom 10... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had several documents that needed editing and converting. The interface was clear enough even for someone who doesn't work with PDFs often… Support answered one of my questions quicker than expected... Mehr ansehen
Unternehmen hat geantwortet
I needed a pdf converted late at night and found wordpdf. The process was simple and I got what I needed without spending time figuring things out. I was a bit unsure before paying because i saw mixed... Mehr ansehen
Unternehmen hat geantwortet
You pick 7 days access for 1 euro (no subscription word there, no "trial", just 7 days access), and 7 days later they charge you 39 euro for a subscription, which they informed about in small letters.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
WordPDF is a popular online service that has been providing PDF tools since 2010. Over 1 million people actively use WordPDF to edit their documents, fill out and sign forms, and make all kinds of changes to PDF files. The interface is easy and intuitive, and you don’t need to install any software to use our PDF tools.
Kontaktinformationen
Vereinigte Staaten
- (808) 502-1570
- support@wordpdf.com
- wordpdf.com
3,3
Akzeptabel
43 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Thieves
You pick 7 days access for 1 euro (no subscription word there, no "trial", just 7 days access), and 7 days later they charge you 39 euro for a subscription, which they informed about in small letters. Clearly they goal is to scam people. They should be reported.
25. Juli 2026
Bewertung ohne vorherige Einladung
Wanted 1 PDF for a job application - scammers
Wanted 1 PDF for a job application - website not clear at all and was charged £50 for a month service. Shocking customer service. Feel like they are praying on people with a ooh 50p trial and boom 100x increase when you weren't expecting it. Steer clear at all costs else it will cost you!!
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello Joy,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience left you disappointed. We'd like to review your account, the billing details, and the communication you received so we can better understand your concerns.
Please contact us using the email address associated with your WordPDF account, and our team will be happy to look into your case.
Best regards,
Emma, WordPDF Support
billing@wordpdf.com or +1 833 610 5266
Thanks for the help
I had several documents that needed editing and converting. The interface was clear enough even for someone who doesn't work with PDFs often… Support answered one of my questions quicker than expected. Thank you guys, saved me some time.
12. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello, Halette!
Thank you for your kind review! We're delighted to hear that you found Word PDF easy to use, even if you don't work with PDFs often. It's also great to know our support team was able to answer your question quickly and help you save time. We truly appreciate your feedback!
Best regards,
Word PDF Support
support@wordpdf.com or +1 833 610 5266
would not recommend
After paying 2 PLN (0.5 EUR) for one PDF, they automatically tried to withdraw 179 PLN (about 39 EUR) from my account. They automatically put me in payment plan, I only realized it when they tried to withdraw €39 from my account. to I do not recommend it — a scam and fine-print trickery.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello Hubert,
Thank you for sharing your feedback. We understand your concerns regarding the charge you described and would like to review the details of your account to better understand the situation.
Please contact us using the email address associated with your WordPDF account so our team can investigate your case and assist you further.
Best regards,
Emma, WordPDF Support
billing@wordpdf.com or +1 833 610 5266
Beder om kortoplysninger for at opsige abonnement
Jeg fik hurtigt min fil (hvilket var dejligt), men skulle betale 0,5€ for den og læste heldigvis, at hvis ikke jeg opsagde aftalen, var det et fortløbende abonnement efter en 7 dages prøveperiode. Det var imidlertid fuldstændig umuligt at gennemskue, hvordan man skulle opsige aftalen og jeg kontaktede kundeservice, som bad om de første 6 og de sidste 4 cifre i mit betalingskort. Det lød for mig som om der var noget lusk på færde, og jeg har nu spærret mit betalingskort.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hej Line,
Tak fordi du delte din oplevelse. Vi sætter pris på din feedback og vil gerne gennemgå de forhold, du beskriver, så vi kan undersøge sagen nærmere.
Kontakt os venligst fra den e-mailadresse, der er tilknyttet din WordPDF-konto, så vores supportteam kan gennemgå din sag og hjælpe dig videre.
Med venlig hilsen,
Emma, WordPDF Support
billing@wordpdf.com eller +1 833 610 5266
used it for merging a few files for…
used it for merging a few files for work. no problems, files downloaded fast. That's all i needed 🙂
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello, Mark!
Thank you for your review! We're glad Word PDF helped you merge your work files quickly and without any issues. It's great to hear everything worked smoothly and that you were able to download your files right away. We appreciate your support!
Best regards,
Word PDF Support
support@wordpdf.com or +1 833 610 5266
Hidden 39€ fee
Update: they refunded me very very easy so I changed to 3 stars. Product was good
It was honestly a good product, thought a 50 cent fee was fair for the service. In the end the 50 cent was a hidden subscription starter for 39€. So I paid 39€ for a 3 site pdf. Is there any way to refund this?
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello Manuel,
Thank you for your updated feedback. We're pleased that your refund was resolved quickly and that you were satisfied with the PDF service itself. We appreciate you taking the time to revise your review.
We strive to make our pricing and subscription information clear during registration. If there's anything else you'd like us to review or clarify regarding your account, our billing team will be happy to assist you.
Best regards,
David, Word PDF Support
billing@wordpdf.com or +1 888 857 5569
Just working
I needed a pdf converted late at night and found wordpdf. The process was simple and I got what I needed without spending time figuring things out. I was a bit unsure before paying because i saw mixed comments online, but everything worked fine for me. Thanks for making it easy.
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello, Max!
Thank you for your kind review! We’re happy to hear that Word PDF made it easy to convert your PDF when you needed it most. We understand that online reviews can sometimes make it difficult to decide, so we're especially pleased that your experience was straightforward and met your expectations. Thank you for choosing Word PDF!
Best regards,
Word PDF Support
support@wordpdf.com or +1 833 610 5266
Thanks
thanks for the tool. really helped me out when i didnt have ms office installed on my new laptop. fast and easy.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello, Chelsea!
Thank you for sharing your experience! We're happy to hear that Word PDF helped you get the job done on your new laptop without the need for additional software. It's wonderful to know you found the process fast and easy—that's exactly what we aim to provide.
Best regards,
Word PDF Support
support@wordpdf.com or +1 833 610 5266
Not bad
its a decent site. honestly i had some doubts at first because it was free but it actually works well
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello, Heather!
Thank you for your feedback. We’re glad to hear that WordPDF exceeded your expectations. It’s great to know that you found the service reliable and easy to use, and we appreciate you giving us a chance.
Best regards,
WordPDF Support
support@wordpdf.com or +1 833 610 5266
i use this mostly for my documents when…
i use this mostly for my documents when i need to send them to my boss. fast and reliable. never had it break my files.
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello, Angelika!
Thank you for your feedback. We’re delighted to hear that WordPDF has been a fast and reliable tool for your work documents. It’s wonderful to know that your files maintain their quality and formatting when you need to share them with your boss.
Best regards,
WordPDF Support
support@wordpdf.com or +1 833 610 5266
Antwort von WordPDF
Hello, Leone!
Thank you for your feedback. We’re delighted to hear that WordPDF worked exactly as you expected. Providing a simple, reliable tool that helps users get their documents converted quickly is exactly what we strive for.
Best regards,
WordPDF Support
support@wordpdf.com or +1 833 610 5266
Don't trust this website they charged…
Don't trust this website they charged me illegally 39 euros they published wrong address in Cyprus for the web site they provide address hotel address . Please don't trust this web site
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello Anil,
Thank you for sharing your feedback. We'd appreciate the opportunity to better understand the concerns you've raised and review the details related to your account.
Please contact us using the email address associated with your WordPDF account, and we'll be happy to look into this further.
Best regards,
Emma, WordPDF Support
billing@wordpdf.com or +1 833 610 5266
Great
very fast conversion, exactly what i needed for my uni assignment. def using it again :)
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello, Mercus!
Thank you for your feedback. We’re delighted to hear that the conversion was fast and helped you prepare your university assignment. It’s wonderful to know the process was quick and straightforward, and we’re glad to hear you’ll be using WordPDF again.
Best regards,
WordPDF Support
support@wordpdf.com or +1 833 610 5266
I paid 1 euro for a signed document on…
I paid 1 euro for a signed document on June 23rd and now I have an unauthorized payment of 49 euro taken from my bank account on July 12th. I did not consent to this payment or to having a subscription. I am waiting for a refund.
12. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello Amalia,
We're sorry to learn about your concerns. Our team would appreciate the opportunity to examine the details of your account and the refund request you referenced.
Please send us the email address linked to your account, and we'll review the information and get back to you.
Best regards,
Emma, WordPDF Support
billing@wordpdf.com or +1 833 610 5266
2x 49 euro charges are attempted from…
2x 49 euro charges are attempted from my bankaccount. Luckily it was seen as fraud by my bank. Dont use this. Useless.
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello Daan,
Thank you for your feedback. We'd appreciate the opportunity to look into the concerns you've raised and review the details surrounding the attempted charges.
Please contact us using the email address associated with your account so we can assist you further.
Best regards,
Emma, WordPDF Support
billing@wordpdf.com or +1 833 610 5266
Don't trust @WordPDF
Don't trust @WordPDF! They just illegally charged my card $50 without permission. 🛑
I have never signed up for any paid services, yet the money was taken from my account. This is a clear unauthorized transaction.
@WordPDF, give me my money back! I expect a full refund of $25 immediately. I am already filing a chargeback dispute with my bank. Potential users, beware of your credit card details on this site!
#WordPDF #BadService #UnfairCharging #ConsumerRights #Scam
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello Liem,
We appreciate you bringing this to our attention. We'd like to verify the account details and review the billing activity you referred to in your review.
Please reach out with the email address associated with your WordPDF account, and our team will investigate further.
Best regards,
Noah, WordPDF Support
billing@wordpdf.com or +1 833 610 5266
Ok ...
good enough. wish there were more options for editing but for simple conversion it is fine
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello, Kian!
We appreciate you taking the time to share your experience. It’s great to know that WordPDF worked well for your document conversion needs. Thank you as well for your feedback regarding editing features—we’re always looking for ways to make the platform even more useful.
Best regards,
WordPDF Support
support@wordpdf.com or +1 833 610 5266
NOT FREE
NOT FREE - They tell you it's free, let you make your edits, then ask you to log in via Gmail (or another email address) and ONLY then do they tell you that you have to pay — after having collected your email address. Absolute scammers!
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello,
Thank you for taking the time to share your feedback. We'd like to examine your account activity and the experience you described so we can better understand the situation.
Kindly provide the email address associated with your account, and our team will be happy to review your case in more detail.
Best regards,
Emma, WordPDF Support
billing@wordpdf.com or +1 833 610 5266
Usual subscription stealing style,one…
Usual subscription stealing style,one euro charge for single use then 49 euro charge monthly,if you don't check your bank account often you will be charged for a service which probably never use again.
After the above review i got a full refund,thank you for that.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von WordPDF
Hello,
We're sorry to hear that your experience did not meet your expectations. We would like to review the details associated with your account and better understand the concerns mentioned in your review.
Please send us the email address linked to your account so we can locate your profile and investigate the matter further.
Best regards,
Emma, WordPDF Support
billing@wordpdf.com or +1 833 610 5266
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