WristWatchStraps.co Bewertungen 

II ordered Philips Sonicare DiamondClean brush heads from WristWatchStraps.co based on the product description and photos shown on their website.

What I received was not Philips Sonicare DiamondClean. Instead, I received poorly made generic brush heads labeled “Sonic.” They were not the branded product that I ordered and believed I was purchasing.

I contacted customer service twice and gave them the opportunity to either refund my purchase or simply send me the Philips Sonicare DiamondClean brush heads that were advertised and pictured on their website. They refused to do either. Instead, I was told I could return the generic brush heads but would be charged a 30% restocking fee.

In my view, charging a customer a 30% restocking fee to return merchandise that is materially different from what was advertised and ordered is completely unacceptable. I consider this a bait-and-switch situation: I ordered a specific name-brand product and received a generic substitute.

After being unable to resolve the matter directly with the company, I filed a formal complaint and disputed the charge with my credit card company.

Based on my experience, I would strongly caution prospective customers to verify exactly what they are purchasing from WristWatchStraps.co and what they will actually receive.
What was pictured on their site:

Bad product, no customer support. defective product and they tried to get me to pay for restocking and shipping. I won't trust them again.

I never received my order and would like a refund.

I ordered a bracelet for my fitbit, and received a totally different item that doesn’t even fit my fitbit. I’ve been back and forth with emails, sending pictures, but I haven’t received any corrections or refunds. The situation hasn’t been resolved, and I wouldn’t recommend this site to anyone.

The “dress” I ordered was a total joke. It was constructed like a giant apron. There is no way I could or would have worn it.

The band works well and is very comfortable to wear all day

Fast shipping. Band looks like the picture and is very comfortable.

Not very prompt with answering and strap is too big for my wife’s wrist

Such great quality, I receive many complements whenever I wear this. It's beautiful, comfortable, and looks so expensive. I love it!

The strap tore while being put on under normal use, which is unacceptable after 6months . Customer service offered a 10% discount on a replacement, which does not adequately resolve the issue. I have purchased a better-quality straps for less money from a major online retailer. Overall, disappointing product quality and poor resolution.

Terrible product did not stay on watch and when I asked if it was a defect was told it’s a $1.00 band !

So I bought the 3 bands and at first look they felt cheap and I got mad I thought I could have bought them for $5 each not the priced I payed. Didn’t like the return policy and even gave them a bad review. A couple weeks later I was wrapping gifts and thought I would give them away as stocking stuffers . I took one out of the package and it felt Great. Hooked up my watch and realized I was dead wrong about this company. And will be buying some more. Thank you and sorry for my bad tempered review.

I never received it yet! This is the second order and it’s doing the same scenario. What the hell is going on?

Was quick and easy

Good fit, easy to put on.

Exactly as I expected. The strap is comfortable and great looking!

All but the white straps worked well. If that one hadn't failed I would have given Wrist Watch Straps 5 stars.

Is there any way to get the defective one replaced?