Vorsicht unseriöser Anbieter
Absolut unzuverlässig. Ich habe dort ein Microsoft Surface Go Tablet gekauft. Der Kauf wurde rechtskräftig per Bestellung bzw. Rechnung von 4Launch bestätigt. Einen Tag später kam seitens 4Launch per Mail die Nachricht, das doch kein Tablet mehr zur Verfügung stehen würde und sie den Vertrag canceln. Rückfragen meinerseits wurden von 4Launch danach nicht mehr beantwortet. Äußerste Vorsicht ist bei diesem unseriösen Anbieter gegeben.
Antwort von 4Launch.nl
Goodmorning, thank you for your message!
We've send the next e-mail to all the customers that purchased the Microsoft tablet:
''Dear ..., First of all we want to than you for ordering the Microsoft Tablet JTX-00003. As you might have seen we had a special price fort his preticular model. Due to the fact that so many people saw that, the demand was way higher than we would have expected. This means that not all orders can be delivered, Unfortunately this is the case with your order. For that we want to apologise to you. We would therefore like to hear from you whether you want an alternative or you wish to cancel the order. ''
We are sorry to hear that you have not received a response to your questions or answer to this email. The problem was that all the answers we received to this email were forwarded directly to my colleague's private email address. As a result, we as customer service employees could not see these answers in time. Our sincere apologies.
If you would still like an alternative, please let us know so that we can find one for you.
Kind regards,
Pien van Bezouw