Same experience as everyone else here. I bought a pair of shoes that I initially thought were great. After only a few wears over the summer, one of the logos on the tongue started peeling a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Worse customer service I have ever experienced. I bought a yellow shirt which was pictured, they shipped me a blue shirt and wouldn't let me return it or exchange. I thought I had found a new plac... Mehr ansehen
Got the AMM 3 in Black and paid around 280 Dollars weich is quite expensive already but when i recieved the package (i live in europe) a Letter from fed ex says that i have to pay around 100 Euro for... Mehr ansehen
Garbage customer service. Order limited shoes on 3/29/25. Received a text confirming order. Inquired on 4/1/25 as to whether I could add my email to the order to better manage it. They replied tha... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Poor craftsmanship and customer service
Same experience as everyone else here.
I bought a pair of shoes that I initially thought were great. After only a few wears over the summer, one of the logos on the tongue started peeling away. When I inspected the other shoe, I realized the logo was glued on rather than properly sewn as it was on the other shoe. To me, that is a clear and obvious manufacturing defect.
The problem is, it’s not something I would ever think to check when buying a brand-new pair of shoes, especially since I’m not a sneakerhead. I bought them because I wanted a nice pair of shoes, and I actually wear my shoes.
I reached out to customer service, who responded very quickly, so I’ll give them credit for that. Unfortunately, they ultimately couldn’t help me despite the fact that I received a defective product. I was told I should have contacted them within 7 days of receiving the shoes.
So, lesson learned: if you buy from AMM, apparently you need to fully inspect every minor detail of a brand-new pair of shoes within 7 days, because otherwise a manufacturing defect is your problem. So much for a brand thats supposed to be a "high-end" and "luxury".
I’ve never had an issue with a pair of shoes, and I’ve never felt compelled to write a negative review in my life. But congrats, AMM. You got me with both.
Worse customer service I have ever experienced
Worse customer service I have ever experienced. I bought a yellow shirt which was pictured, they shipped me a blue shirt and wouldn't let me return it or exchange. I thought I had found a new place to shop, I will never spend another dollar with them.
AMM great shoes trash everything else.
If I could give no stars I would- they are everything that is wrong with online shopping.
They will send you the complete wrong thing and ignore you.
Only way is a chargeback which should tell you enough.
They make great shoes, but if you deal with them be warned they are worse than a Chinese scam website with how they deal with loyal clients.
You have been warned.
Absolute scam of a company
Absolute scam of a company, awful customer service. Bought a pair or Jordan 4 Dark Mocha. They turned up faulty as they havent been made correctly. The inside lining was overlapped and coming away so you cant wear them as it digs into your feet. Emailed them, chased them, even when they admitted they were faulty had nothing back. They just dont care. Dont use them dont spend your money with them. Look at the other reviews!!!! Avoid eveything about them
Jammer dat je geen 0 kan geven…
Jammer dat je geen 0 kan geven !Slechtste klanten service ooit!
Entered an Jordan 4 A Ma Maniere raffle…
Entered an Jordan 4 A Ma Maniere raffle draw.
You pay EQL to enter the raffle.
I hit, but the payment link they send you will NOT accept your payment details even though you have sufficient funds, for 15 minutes I kept entering my details. Having more than enough to buy multiple pairs. Thensite kept refusing my details. Now I missed out and they will not allocate me anything and said theres nothing they can do.
Charming.
Never am I using this bullshit business. Ill just pay double or triple at reseller like a tw@t and they'll have lost out. 🤷🏽♂
Their online platform and customer…
Their online platform and customer service are horrible. Had items refunded after payment on two orders (I had ordered 16 items in one order and had 15 cancelled/refunded and they refused to cancel the order for the 1 remaining item- I did not want to pay shipping for 1 t shirt) I submitted last week with no explanation or apologies given. Contacting customer service is basically pointless as they will brush off your concerns and act like they are doing you a favor for the bare minimum service. In person have had wonderful experiences in store but would never recommend buying from them online
Fake raffles
If you think you're gonna win a raffle here,think again. The owner been back dooring high end drops for years. Nike don't care. Stop spending money with people like this.
A fuir
A fuir
J’ai reçu une paire de très mauvaise qualité, qui se sont décollées des la première fois que je les aient mises… pour une paire a plus de 200€ c’est scandaleux.
Le service client est inexistant, ne comptez même pas dessus pour un remboursement ou autre
Ne gâchez pas trop argent passez votre chemin
Would not recommend
Would not recommend – terrible customer service.
Before purchasing a pair of shoes, I contacted their customer service to confirm sizing, as they don’t offer refunds and charge a 20% restocking fee. I was told that the men’s size was equivalent to a women’s size 8.5, but the shoes I received were actually equivalent to a women’s size 8, stated on the box.
When I reached out to exchange them, I was told I’d have to pay the 20% restocking fee plus return shipping and processing costs — totaling over $50 — just to correct a mistake based on their own sizing advice. I tried to be proactive to avoid issues, but due to their inaccurate guidance and rigid policies, I’m now stuck with shoes that don’t fit. Extremely disappointing experience.
Garbage customer service
Garbage customer service. Order limited shoes on 3/29/25. Received a text confirming order. Inquired on 4/1/25 as to whether I could add my email to the order to better manage it. They replied that they could not find my order. I forwarded all pertinent details including name, address, order number, amount, etc. 3 times. Still waiting for a reply. Called Amex to dispute charge as this company makes great collabs with Jordan but have horrible customer service. Charged me and cannot find my order. Absolute garbage.
Shocking
Shocking! No print to say duty and tax not including in the already extortionate shipping fee when purchasing transparency not hiding the information in t&c you need to go looking for, we would not have purchased as makes the item more expensive than shopping local. Hit with a £69 bill from fedex after paying £70 to them for shipping would assume this was included.
I would give 0 stars if possible
I would give 0 stars if possible. Sam thing as the guy below me. I ordered the AMM4s. They provided me with a FedEx tracking number, but 20 days after not receiving my package, I emailed them. They miraculously gave me a new tracking number which stated delivered but I could see in the delivered image that it was not my door - it was also delivered with about 7 boxes of dog food. I don’t have a dog. They said FedEx were going to conduct an investigation. Now several weeks later I have been told that it was delivered to the correct address and I won’t be getting my refund. Literally like throwing money into a fire. I WILL NEVER BUY FROM AMM AGAIN!!!!
Ne pas acheter sur leur site A Ma Maniere
J'ai commandé une paire de Jordan 4 A Ma manière et je les bien reçues même s'il a fallut attendre presque qu'un mois mais le problème c'est qu'elles sont arrivées dans un état inacceptable.
L'une a des énormes griffes sur le dessus et l'autre est recouvert de points noirs. J'ai envoyé des photos et demandé un retour ou un remboursement et ils ont eu le culot de me répondre que cela était du à la nature des matériaux et refusent de faire quoique ce soit.
Ils ne répondent même plus à mes messages et refusent de respecter leur conditions de vente, bref des escros.
What a bad service!
What a bad service!
I will never buy here again.
I bought on 20 september the jordan 4 “while you where sleeping” and its still not shipped.
I send a mail and they answerd really fast and said if i had no news by 4th of october i have to let them know.
So no surprise i never received any news about my order or shipping. So i mailed them again like 2 mails and created a new mail for the support but till today still no news or info about my order of shipping!
What a bad service is that for such a big company!
Update on 15 October: order has been cancelled. Will never ever buy on this website again. Now I can buy the shoes on resell price 😡
I doubt will be purchasing from them…
I doubt will be purchasing from them again.
I purchased a $225 shoe, had to pay for shipping which would've been free from Nike, and waited 2 weeks, when it would've been 2 days with Nike. Little to no communication on their end after the purchase went through. All of that just to get a scuffed shoe that cost me over $250.
Contacting them after I received my shoe was another chore. They make it almost impossible to reach them, so I had to be persistent. Provided proof of the scuffing and these people took their sweet time just to tell me the pictures don't qualify the shoe as "damaged". They quoted the "each shoe is different" disclaimed. Coloring? Maybe. Scuffed when it was being handled on their end? Nah.
The refund has not been received.
In August, I purchased a pair of shoes on the website. Since it hadn't been shipped after more than 10 days, I requested a refund. The seller agreed to the refund, but I still haven't received it. When I follow up via email, I only get automated responses.
J’ai commandé les Jordan 4 À ma…
J’ai commandé les Jordan 4 À ma manière, le 20 septembre, Nous sommes le 3 octobre j’ai aucune nouvelle de ma commande je n’ai aucun suivi j’ai payé 60 $ de frais de transport et de ce que j’ai lu. Je vais sûrement avoir des frais de douane tout ça pour les avoir en premier. Au final je serai la dernière personne à les avoir 😅 manifestez-vous si vous êtes dans le même cas
Merci
DO NOT BUY WHEN IN EU
Got the AMM 3 in Black and paid around 280 Dollars weich is quite expensive already but when i recieved the package (i live in europe) a Letter from fed ex says that i have to pay around 100 Euro for taxes etc. So if you want to pay more than 160 Dollars for shipping like me go ahead and order here but if you are not out of your mind keep your hands away from this Website. I would say this gets extremely close to Scam even though its legal.
MY PARCEL GOT STOLEN INTENTIONALLY
DO NOT ORDER ANYTHING FROM THIS WEBSITE! THEIR CUSTOMER SERVICE IS RIDICULOUS!! THEY IGNORED MY ADDRESS CHANGE REQUEST AND INTENDED TO SHIP MY PARCEL IN WRONG ADDRESS THAT EVENTUALLY GOT STOLEN!!!!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.


